On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easiest transaction you could ask for. Have bought from J&P cycles plenty over the years. You get what you ask for promptly.
Easy to use and find what you are looking for. Easy to search by make and model.
Can't wait to try the product. Hope it's as good as they say.
I received all my parts neatly wrapped. I am back on the road again.
Ordered two new helmets & both arrived at or before quoted receipt date.
I've placed orders here before, although it's been awhile…Your products and service are top notch…Thanks
The website is just like the competitors so no difference there. The prices and selection are almost the exact same as other sites. The HUGE difference is shipping! I won't order again through j&p for this reason. Their closest competitor can have the products at my door FOR FREE 1 week sooner than j&p and for the same price. As well, an accurate tracking system is in place for the competitors shipping company with up to date tracking information. Not with j&p unless you want to fork out more money.
Needed rainsuits and luggage bags for traveling, they are great quality and I love the way it makes my bike look
I have ordered several times over the past year and did have one item to return (helmet didn't fit). They were easy to work with and all the parts have been great!
Videos are very informative and great inventory
My order came relatively quick, payment options were great. I had my part ordered and installed on my bike in about 3-4 days with standard shipping.
Found my parts. Cheaper than buying fuel for my diesel and driving 70 miles to the harley dealer.
Fit It arrived in a sealed package, it was 50 degrees so I used hair dryer to warm up the plastic and used 1/8 bit to drill holes and then utility knife the horn button fit perfect, I used a couple 3/8 extensions and taped the wires to that and pushed them through the hole I mounted it above the brake fluid cap, the sound is very good. It took more time to find the tools than to do the job,
Found exactly what I needed at a good price point and was delivered quickly
You guys are great. Great quality products and crazy fast shipping! Will always buy from J&P Cycles!
Was looking for an engine guard for my Wife's Harley. Found the right part at the right price!
Only place I shop for my Harley parts from tires to engine parts
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.