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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,677
This company responds to reviews on average within 5 days

Instant Feedback

73,473 reviews

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Washington
1 review
0 helpful votes
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Might be junk might be my Dyna
May 7, 2024

Most of the time I get what I need after a few days shipping. I've been generally happy with J&P sales and services the products have always been great. But IAC valves in my 06 Dyna seem to die I also ordered a new engine temp sensor we'll see if that clears up the IAC issues.

Date of experience: April 26, 2024
New York
1 review
0 helpful votes
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Jiffy stand spring
May 7, 2024

Shopped on the website, found what I needed based on my specific motorcycle.
The price was fair and I was pleased with the part.

Date of experience: April 26, 2024
Texas
2 reviews
14 helpful votes
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Wrong part. How do I return it
May 7, 2024

Was the wrong part. I ordered it by mistake. How do i return it?

Date of experience: April 26, 2024
Indiana
1 review
0 helpful votes
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HD saddlebag locking mounts
May 7, 2024

Item was exactly as described, shipped and received quickly. This parts took care of he severe rattling and shaking of my Street glide saddlebags

Date of experience: April 26, 2024
Florida
1 review
0 helpful votes
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Risers and bars
May 7, 2024

I was happy with the service with j&p. I received my items quickly. Will order from them again. I haven't had a chance to in box everything yet but have been with previous orders

Date of experience: April 26, 2024
Wisconsin
1 review
0 helpful votes
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Thanks again
May 7, 2024

Always have what i need very happy with product and timely delivered

Date of experience: April 26, 2024
Illinois
1 review
0 helpful votes
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Returning items
May 7, 2024

Great people to deal with.all their stuff is great quality

Date of experience: April 26, 2024
Virginia
1 review
0 helpful votes
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Great
May 7, 2024

Great parts and easy to order from the website. Would recommend to my friends

Date of experience: April 26, 2024
Michigan
1 review
0 helpful votes
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Tires and brakes
May 7, 2024

Everything was delivered as promised. Tire and rebuild kit are exactly what I wanted.

Date of experience: April 26, 2024
Pennsylvania
1 review
0 helpful votes
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Cv boot clamps
May 7, 2024

Very disappointed with the boot clamps I would like to know where to purchase the ones like the original one's that came from factory
Other than that was very satisfied with
Everything thing else

Date of experience: April 26, 2024
Montana
1 review
0 helpful votes
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Could not ask for better service, product, price. Perfect fit, will be my first choice for parts would recommend J&P to all.

Date of experience: April 26, 2024
Florida
1 review
0 helpful votes
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N/A
May 7, 2024

Everything looks great but can't review until my mechanic installs everything I bought

Date of experience: April 26, 2024
Illinois
1 review
0 helpful votes
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Quick and painless
May 7, 2024

Got a 07 kawasaki en500 vulcan and the parts were compatible, was able to fix and noe is street ready.

Date of experience: April 26, 2024
North Dakota
1 review
0 helpful votes
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The wrong fender for my bike
May 7, 2024

I ordered a fender for my bike. Once getting it and having it powder coated, found out that the fender wasn't the right one. I contacted you and you sent me the information to send it back. I waited too long to print out the shipping label. So I went and ordered a second fender making sure that everything was completely correct for my bike. I received another fender just like the first one you sent. So, now I'm sitting here with two new fenders that I still can't use. The one that was powder coated now has a line on it to show where the 2016 Wide Glide's fender should stop.

Date of experience: April 26, 2024
Pennsylvania
1 review
0 helpful votes
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Great service!
May 7, 2024

Great service all around! Great price, great product and fast shipping!

Date of experience: April 26, 2024
Oklahoma
1 review
0 helpful votes
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Some good, Some bad
May 7, 2024

I ordered some brake lines and one set did not include all of the hardware it was supposed to. Customer service has been giving me a hard time trying to get the hardware which is probably worth 10 cents, but I have to either order it or buy it from a dealer for about 12 dollars. I'm not sure why they think I'm lying about 10 cents worth of missing hardware on a 400 dollar order. A tad frustrated with them.

Date of experience: April 26, 2024
Canada
1 review
0 helpful votes
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Parts for perfect
May 7, 2024

Awesome place to shop and fast delivery and had the right parts

Date of experience: April 26, 2024
Texas
1 review
0 helpful votes
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Excellent assistance
May 7, 2024

Needed an opinion on helmet size...in between! Settled on a medium.

Date of experience: April 26, 2024
Montana
1 review
0 helpful votes
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Grips
May 7, 2024

Website said grips for throttle by wire 2011 RK, when grips arrived package said for 2008 to 2010

Date of experience: April 26, 2024
New York
1 review
0 helpful votes
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Great service again
May 7, 2024

Great inventory, always quick free shipping. Have no issue with returns even when fault on my end.

Date of experience: April 26, 2024