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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,668
This company responds to reviews on average within 5 days

Instant Feedback

73,430 reviews

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Simple and quick, received order within three days thank you

Date of experience: April 26, 2024
Arizona
1 review
0 helpful votes
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New windshield
May 7, 2024

I was happy to find a replacement windshield since Cee Bailey's Aircraft Plastics no longer makes the windshield I currently have. I love my Cee Bailey's but it is very scratched and needs to be replaced. I hope this windshield will serve me as well as Cee Bailey has.

Date of experience: April 26, 2024
AE
1 review
0 helpful votes
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Eeverything you need
May 7, 2024

I love the fact that J&P has almost all the major parts that you want for your bike

Date of experience: April 26, 2024
Maine
1 review
0 helpful votes
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New tires for my Honda Shadow
May 7, 2024

Easy to use tire size finder. The coomputer lets you know if your bike tire is available or not. My tires were hard to find, no other site had matching pair.

Date of experience: April 26, 2024
New York
1 review
0 helpful votes
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Thank you free shipping
May 7, 2024

Looks good on my side by side.
Matches the size of tubing on vehicle and powder coating looks good as well and bolted right up with no problems.

Date of experience: April 26, 2024
Tennessee
2 reviews
0 helpful votes
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JP comes through every time
May 7, 2024

In stock and a great price...site works well and obviously the prices are always great

Date of experience: April 26, 2024
Massachusetts
2 reviews
0 helpful votes
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Motorcycle Battery
May 7, 2024

The website is set up well and it is easy to place your order, good price, fast delivery, free shipping, came next day.

Date of experience: April 26, 2024
New York
1 review
0 helpful votes
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J&P cycles has the best prices and the best selection of parts

Date of experience: April 26, 2024

Excellent shopping experience and parts availability
March 5, 2024
Previous review

Excellent shopping experience and parts availability.

Date of experience: March 5, 2024
Minnesota
1 review
0 helpful votes
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Great experience.
May 7, 2024

I was blown away that my parts showed up in only 2 days. Thank you.

Date of experience: April 26, 2024
New York
1 review
0 helpful votes
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Tour pack relocation
May 7, 2024

It came quickly,installation was a breeze. Thank you

Date of experience: April 26, 2024
North Carolina
1 review
0 helpful votes
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Great Selection
May 7, 2024

J&P Cycles has a great selection. The product descriptions and reviews were very helpful when choosing the final product that I purchased.

Date of experience: April 26, 2024
New York
1 review
0 helpful votes
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Wrong seal in kit.
May 7, 2024

The inner primary bearing kit I ordered had the wrong seal in it. Contacted J&P and the tech couldn't verify what was supposed to be in the kit. Was supposed to verify the contents of the kit in the morning and give me a call back. Received no call back. Contacted manufacturer of kit and they corrected the issue.

Date of experience: April 26, 2024
Virginia
1 review
0 helpful votes
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I have purchased from J&P before and have never encountered any problems.great variety of parts and quick shipping.

Date of experience: April 26, 2024
Wisconsin
1 review
0 helpful votes
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No issues
May 7, 2024
Updated review

Package arrived on time and with damage. Much appreciated

Date of experience: April 26, 2024

Great service
February 24, 2024
Previous review

Great service

Date of experience: February 24, 2024
Delaware
1 review
0 helpful votes
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Good
May 7, 2024

Like the pricing and the timely delivery also the way that packages come protected

Date of experience: April 25, 2024
Texas
1 review
0 helpful votes
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Great service
May 7, 2024

My experience with JP cycles was great. The products, shipping, and Customer service were awesome. Even the return process was super simple

Date of experience: April 25, 2024
Michigan
1 review
0 helpful votes
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Good product
May 7, 2024

Good price, fast shipping. Quality parts.
Fifty is too many words

Date of experience: April 25, 2024
California
1 review
0 helpful votes
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Great customer service
May 7, 2024

Professional, helpful, knowledgeable. Always can trust doing business with J & P. Thank you!

Date of experience: April 25, 2024
Georgia
1 review
0 helpful votes
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Slow shipping
May 7, 2024

Didn't ship for 7 days, then ship time. That's too long.

Date of experience: April 25, 2024
South Carolina
1 review
0 helpful votes
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Very pleased
May 7, 2024

Was very pleased with the entire experience thank you

Date of experience: April 25, 2024