Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,890
quality
23,793
This company responds to reviews on average within 5 days

Instant Feedback

73,845 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Sean T.
Unfollow Sean T.
Share Review
Report Review

Fast, affordable, convenient. Great variety of quality products. Highly recommend

Date of experience: April 28, 2024
Arizona
1 review
0 helpful votes
Follow Pappy R.
Unfollow Pappy R.
Share Review
Report Review

Im retired, I currently ride a 2007 Ultra Classic which has been converted into a CSC trike. My wife and I typically ride 400 to 600 miles per day when we do an ocassional road trip. The original seat has seen better days and was wearing pretty thin. After trying air cushions we decided it was time to buy a new seat. My wife was injured years back and underwent thee neck surgeries so comfort was a must. After doing a great deal of research and reading reviews I decided to purchase the Saddlemen. Upon receiving the seat I was very impressed by the quality. Not only does the seat look great but its a statement of true craftsmenship. 5 stars there. Installing the seat was simple, out with the old, in with the new. But, perhaps because my bike was converted the seat sat higher in the frame. Im the second owner so Im not sure if the old seat was the original. Sitting higher in the frame isnt a problem but it does expose the body frame under the seat by about two inches, I'll get used to it. I got the seat the day before a scheduled ride, we were planning a two day trip of just under 1,000 miles. After installing the seat I took it out for a spin of about twenty miles. It felt stiff, like new shoe leather would feel. Ok, so it needs to be broken in supposedly. Im old, tall and thin and my $#*! aint what it used to be, but it'll break in right? The following morning we and our friends hit the road. About 80 miles into the trip we stopped for gas and coffee. My $#*! was sore like never before. Too late to make a long story short but here it is. I like the seat and I know (hope) that it will break in eventually but I dread putting another 100 miles on it let alone 1,000. My wife absolutely refuses to get back on the bike unless I change the seat or she uses the air pad. Im sure it is a good seat but "Not so happy wife...you know the rest.

Date of experience: April 27, 2024
Australia
1 review
0 helpful votes
Follow shayne B.
Unfollow shayne B.
Share Review
Report Review

Great store 👍
May 8, 2024

Great store with great prices & fast delivery A++++++++++++++++++

Date of experience: April 27, 2024
California
1 review
0 helpful votes
Follow Bryon C.
Unfollow Bryon C.
Share Review
Report Review

Trans side cover
May 8, 2024

I ordered this part thinking it was going ti be a cheap made part due to HD wanting almost triple the price. Received the part and was the same as the original. Quick delivery, accurate description, and built well. Win Win

Date of experience: April 27, 2024
New York
1 review
0 helpful votes
Follow HarleyDaddy Q.
Unfollow HarleyDaddy Q.
Share Review
Report Review

Easy Smooth Transaction!
May 8, 2024

Wanted to get a tire for my 2003 V-Rod, ordered one day and it was delivered the next day!

Date of experience: April 27, 2024
Arizona
1 review
0 helpful votes
Follow Todd Y.
Unfollow Todd Y.
Share Review
Report Review

Great experience
May 8, 2024

Never had a problem with j&p until my recent order but they took care of it right away. I will keep ordering from them

Date of experience: April 27, 2024
New York
1 review
0 helpful votes
Follow Nathan W.
Unfollow Nathan W.
Share Review
Report Review

Web store a bit difficult to navigate. Online parts say "ships in 24 hours". It took over two weeks to get everything. Nothing was in stock as described in the website.

Date of experience: April 27, 2024
Texas
1 review
0 helpful votes
Follow Nick B.
Unfollow Nick B.
Share Review
Report Review

Great product!
May 8, 2024

I ordered a license plate relocation kit and it was way better than I expected! Easy installation and it looks awesome!

Date of experience: April 27, 2024
New Mexico
1 review
0 helpful votes
Follow Anne D.
Unfollow Anne D.
Share Review
Report Review

Great shopping experience
May 8, 2024

It's nice to know that my order will fit my bike, no guessing games.

Date of experience: April 27, 2024
Arizona
1 review
0 helpful votes
Follow John P.
Unfollow John P.
Share Review
Report Review

When checking out I was unable to get my military discount code but the price I paid for my helmet was still very reasonable I would buy from J&P cycle again

Date of experience: April 27, 2024
Minnesota
1 review
0 helpful votes
Follow Calvin T.
Unfollow Calvin T.
Share Review
Report Review

Thank you
May 8, 2024

Prompt and as advertised.
Will use them again.
Thank you.

Date of experience: April 27, 2024
Michigan
2 reviews
0 helpful votes
Follow Lisa F.
Unfollow Lisa F.
Share Review
Report Review

Harley parts
May 8, 2024
Updated review

Great customer service fast shipping. Can't wait to get them on my Harley so excited.

Date of experience: April 27, 2024

You made it super easy
April 29, 2024
Previous review

You made it super easy. Research and find the parts I wanted

Date of experience: April 19, 2024
Missouri
1 review
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

Bought the air filter fit perfectly happy with the product

Date of experience: April 27, 2024
Texas
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Share Review
Report Review

You get what you need
May 8, 2024

Easy to navigate and find what you're looking for.

Date of experience: April 27, 2024
Arizona
1 review
0 helpful votes
Follow JOE P.
Unfollow JOE P.
Share Review
Report Review

I can always find what I need and at a reasonable price. The staff is awesome and helpful and items ordered are received in a timely manner.

Date of experience: April 27, 2024
Oklahoma
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Share Review
Report Review

Not what I was hoping for.
May 8, 2024

I purchased a pair of gloves on close out but they really don't fit as well as I would have hoped.

Date of experience: April 27, 2024
California
1 review
0 helpful votes
Follow bill B.
Unfollow bill B.
Share Review
Report Review

Misstated Product Header?
May 8, 2024
Updated review

The item I bought was an 'open box' item. However, the finish was mis-cast. It was Chrome, but had flaws. I didn't mind, because I had it powdercoated black, but it still came out flawed, because the chrome was screwed up, even after sandblasting. I still mounted it on my bike, but probably would have bought another had I known about the manufacturer's defect.

Date of experience: April 27, 2024

Easy to buy here
February 14, 2024
Previous review

Easy to buy here.

Date of experience: February 13, 2024
Missouri
1 review
0 helpful votes
Follow alan L.
Unfollow alan L.
Share Review
Report Review

Al's
May 8, 2024

Great shopping experience as always, and delivered as promised

Date of experience: April 27, 2024
Florida
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

I have a collection of old Harleys. If I can't find a part anywhere, I know I can contact J&P and they have it.

Date of experience: April 27, 2024
Florida
1 review
0 helpful votes
Follow JEROME E.
Unfollow JEROME E.
Share Review
Report Review

Poor Instructions
May 8, 2024

Easy to find the right parts. Good description of items. Easy checkout process. The installation instructions were horrible. Fortunately, I found a YouTube video which helped me.

Date of experience: April 27, 2024