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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,703
This company responds to reviews on average within 5 days

Instant Feedback

73,577 reviews

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Texas
1 review
0 helpful votes
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The website is easy to use and find exactly what you need. The products are always as listed.

Date of experience: April 28, 2024
New York
1 review
0 helpful votes
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Wide selection, price seems good!
I ordered on 2 occasions a replacement 4 1/2" ring for my passing light. I received a 6" headlight ring.
I reordered a pair of 4 1/2" ring and received 2 6" headlight rings.
Both were returned.
I'll buy again but I'll call my order in to avoid this screw up again.

Date of experience: April 28, 2024
Pennsylvania
1 review
0 helpful votes
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Fast and easy
May 8, 2024

Easy checkout and fast shipping definitely a satisfied customer

Date of experience: April 28, 2024
Florida
1 review
0 helpful votes
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Ogio Hat
May 8, 2024

It was perfect.
Thank You……………………………………………………………….

Date of experience: April 28, 2024
Florida
1 review
0 helpful votes
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The wrong seat was sent but it was on me, as I neglected to indicate which type of solo I have
I would prefer to give a better review once money money is returned.

Date of experience: April 28, 2024
Colorado
1 review
0 helpful votes
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Fast, affordable, convenient. Great variety of quality products. Highly recommend

Date of experience: April 28, 2024
Arizona
1 review
0 helpful votes
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Im retired, I currently ride a 2007 Ultra Classic which has been converted into a CSC trike. My wife and I typically ride 400 to 600 miles per day when we do an ocassional road trip. The original seat has seen better days and was wearing pretty thin. After trying air cushions we decided it was time to buy a new seat. My wife was injured years back and underwent thee neck surgeries so comfort was a must. After doing a great deal of research and reading reviews I decided to purchase the Saddlemen. Upon receiving the seat I was very impressed by the quality. Not only does the seat look great but its a statement of true craftsmenship. 5 stars there. Installing the seat was simple, out with the old, in with the new. But, perhaps because my bike was converted the seat sat higher in the frame. Im the second owner so Im not sure if the old seat was the original. Sitting higher in the frame isnt a problem but it does expose the body frame under the seat by about two inches, I'll get used to it. I got the seat the day before a scheduled ride, we were planning a two day trip of just under 1,000 miles. After installing the seat I took it out for a spin of about twenty miles. It felt stiff, like new shoe leather would feel. Ok, so it needs to be broken in supposedly. Im old, tall and thin and my $#*! aint what it used to be, but it'll break in right? The following morning we and our friends hit the road. About 80 miles into the trip we stopped for gas and coffee. My $#*! was sore like never before. Too late to make a long story short but here it is. I like the seat and I know (hope) that it will break in eventually but I dread putting another 100 miles on it let alone 1,000. My wife absolutely refuses to get back on the bike unless I change the seat or she uses the air pad. Im sure it is a good seat but "Not so happy wife...you know the rest.

Date of experience: April 27, 2024
Australia
1 review
0 helpful votes
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Great store 👍
May 8, 2024

Great store with great prices & fast delivery A++++++++++++++++++

Date of experience: April 27, 2024
California
1 review
0 helpful votes
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Trans side cover
May 8, 2024

I ordered this part thinking it was going ti be a cheap made part due to HD wanting almost triple the price. Received the part and was the same as the original. Quick delivery, accurate description, and built well. Win Win

Date of experience: April 27, 2024
New York
1 review
0 helpful votes
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Easy Smooth Transaction!
May 8, 2024

Wanted to get a tire for my 2003 V-Rod, ordered one day and it was delivered the next day!

Date of experience: April 27, 2024
Arizona
1 review
0 helpful votes
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Great experience
May 8, 2024

Never had a problem with j&p until my recent order but they took care of it right away. I will keep ordering from them

Date of experience: April 27, 2024
New York
1 review
0 helpful votes
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Web store a bit difficult to navigate. Online parts say "ships in 24 hours". It took over two weeks to get everything. Nothing was in stock as described in the website.

Date of experience: April 27, 2024
Texas
1 review
0 helpful votes
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Great product!
May 8, 2024

I ordered a license plate relocation kit and it was way better than I expected! Easy installation and it looks awesome!

Date of experience: April 27, 2024
New Mexico
1 review
0 helpful votes
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Great shopping experience
May 8, 2024

It's nice to know that my order will fit my bike, no guessing games.

Date of experience: April 27, 2024
Arizona
1 review
0 helpful votes
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When checking out I was unable to get my military discount code but the price I paid for my helmet was still very reasonable I would buy from J&P cycle again

Date of experience: April 27, 2024
Minnesota
1 review
0 helpful votes
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Thank you
May 8, 2024

Prompt and as advertised.
Will use them again.
Thank you.

Date of experience: April 27, 2024
Michigan
2 reviews
0 helpful votes
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Harley parts
May 8, 2024
Updated review

Great customer service fast shipping. Can't wait to get them on my Harley so excited.

Date of experience: April 27, 2024

You made it super easy
April 29, 2024
Previous review

You made it super easy. Research and find the parts I wanted

Date of experience: April 19, 2024
Missouri
1 review
0 helpful votes
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Bought the air filter fit perfectly happy with the product

Date of experience: April 27, 2024
Texas
1 review
0 helpful votes
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You get what you need
May 8, 2024

Easy to navigate and find what you're looking for.

Date of experience: April 27, 2024
Arizona
1 review
0 helpful votes
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I can always find what I need and at a reasonable price. The staff is awesome and helpful and items ordered are received in a timely manner.

Date of experience: April 27, 2024