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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,667
This company responds to reviews on average within 5 days

Instant Feedback

73,427 reviews

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Michigan
1 review
0 helpful votes
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Spark plugs
May 8, 2024

I ordered 4 spark plugs. I used the reference guide, but they were the wrong ones. So...

Date of experience: April 28, 2024
Wisconsin
1 review
0 helpful votes
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Always am satisfied with J&P. Large selection of quality parts with reasonable prices.

Date of experience: April 28, 2024
Michigan
1 review
0 helpful votes
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Memphis Shades windshield
May 8, 2024

I ordered it, it came fast, great packaging. Very pleased with my order. J&P doesn't disappoint..

Date of experience: April 28, 2024
Texas
2 reviews
0 helpful votes
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Galfer wave rotors
May 8, 2024

Purchased Galfer wave rotors for a Harley Road Glide Limited. Enjoy purchasing with J&P, always fast shipping and military discounts.

Date of experience: April 28, 2024
California
2 reviews
1 helpful vote
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Search by Bike
May 8, 2024

Love that you can search parts & accessories by the year, make, and model. Makes it easy and you won't end up with something you can't use. Shipping was quick.

Date of experience: April 28, 2024
Texas
1 review
0 helpful votes
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Fast delivery.
May 8, 2024

Got my order delivered in fast time too bad it came in 2 separate deliveries so had to wait to complete my project.

Date of experience: April 28, 2024
Illinois
1 review
0 helpful votes
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Parts
May 8, 2024

Purchased super e carb, directions show mounting plates, did not receive new mounting hardware for intake.

Date of experience: April 28, 2024
Michigan
1 review
0 helpful votes
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J&P Rocks
May 8, 2024

Always a great experience dealing with these people. Either the website or "Chat".

Date of experience: April 28, 2024
Minnesota
1 review
0 helpful votes
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Would order again from J&P
May 8, 2024

The entire process went smoothly. Would definitely shop with them again

Date of experience: April 28, 2024
Pennsylvania
1 review
0 helpful votes
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I had a difficult time finding the correct air filter for my Indian motorcycle. First time I looked found the correct one and installed that day thanks

Date of experience: April 28, 2024
North Carolina
1 review
0 helpful votes
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Customer service
May 8, 2024

Very knowledgeable and helpful from ordering parts to price checking and matching.

Date of experience: April 28, 2024
Pennsylvania
1 review
0 helpful votes
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Great search feature
May 8, 2024
Updated review

Easy to find specific items. Logging in with my account helps because of the info retained about my bikes as well as shipping info.

Date of experience: April 28, 2024

Outstanding service
October 11, 2023
Previous review

Easy to use website, easy to find what I was looking for, easy to checkout, and very fast shipping.

Date of experience: October 11, 2023
New Jersey
1 review
0 helpful votes
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Just what I needed
May 8, 2024
Updated review

Ok need it for bike a tool kit that take with me on rides

Date of experience: April 28, 2024

Ok need it for bike
April 27, 2024
Previous review

Ok need it for bike

Date of experience: April 17, 2024
Florida
1 review
0 helpful votes
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Alway Satisfied
May 8, 2024

I have always been satisfied with all the purchases I've made. Any returns I've done has been very easy also

Date of experience: April 28, 2024
Arizona
2 reviews
0 helpful votes
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Overall, it was more good than bad
May 8, 2024
Updated review

I purchased a couple of products from J&P Cycles. This review is fir the HogWorkz 4 point docking system, and the HogWorkz luggage rack, the Air Wing for Harley touring. Both utems were purchased at the same time, yet shipped separately, which is a little annoying. If it had been only a day or two between shipping dates it wouldn't have been an issue...but there was like a 4 or 5 day lag so that kinda sucked because I wanted to get my project started.
The products were well packed and protected.
The chrome 4 point docking system is beautiful and sturdy with heavy chrome. Really an outstanding product and I highly recommend it.
The luggage rack was however, really disappointing. The chrome and rack were very thin, and the end piece was chromed plastic, barely attached to the rack itself. For something that sells close to $200, well, it just didn't seem quality.
The return was easy and customer service was excellent.

Date of experience: April 28, 2024

Easy and quick!
April 27, 2024
Previous review

Easy and quick!

Date of experience: April 17, 2024
Texas
1 review
0 helpful votes
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The website is easy to use and find exactly what you need. The products are always as listed.

Date of experience: April 28, 2024
New York
1 review
0 helpful votes
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Wide selection, price seems good!
I ordered on 2 occasions a replacement 4 1/2" ring for my passing light. I received a 6" headlight ring.
I reordered a pair of 4 1/2" ring and received 2 6" headlight rings.
Both were returned.
I'll buy again but I'll call my order in to avoid this screw up again.

Date of experience: April 28, 2024
Pennsylvania
1 review
0 helpful votes
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Fast and easy
May 8, 2024

Easy checkout and fast shipping definitely a satisfied customer

Date of experience: April 28, 2024
Florida
1 review
0 helpful votes
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Ogio Hat
May 8, 2024

It was perfect.
Thank You……………………………………………………………….

Date of experience: April 28, 2024
Florida
1 review
0 helpful votes
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The wrong seat was sent but it was on me, as I neglected to indicate which type of solo I have
I would prefer to give a better review once money money is returned.

Date of experience: April 28, 2024