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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I ordered 4 spark plugs. I used the reference guide, but they were the wrong ones. So...
I ordered it, it came fast, great packaging. Very pleased with my order. J&P doesn't disappoint..
Purchased Galfer wave rotors for a Harley Road Glide Limited. Enjoy purchasing with J&P, always fast shipping and military discounts.
Love that you can search parts & accessories by the year, make, and model. Makes it easy and you won't end up with something you can't use. Shipping was quick.
Got my order delivered in fast time too bad it came in 2 separate deliveries so had to wait to complete my project.
Purchased super e carb, directions show mounting plates, did not receive new mounting hardware for intake.
The entire process went smoothly. Would definitely shop with them again
Very knowledgeable and helpful from ordering parts to price checking and matching.
Easy to find specific items. Logging in with my account helps because of the info retained about my bikes as well as shipping info.
Easy to use website, easy to find what I was looking for, easy to checkout, and very fast shipping.
Ok need it for bike a tool kit that take with me on rides
I have always been satisfied with all the purchases I've made. Any returns I've done has been very easy also
I purchased a couple of products from J&P Cycles. This review is fir the HogWorkz 4 point docking system, and the HogWorkz luggage rack, the Air Wing for Harley touring. Both utems were purchased at the same time, yet shipped separately, which is a little annoying. If it had been only a day or two between shipping dates it wouldn't have been an issue...but there was like a 4 or 5 day lag so that kinda sucked because I wanted to get my project started.
The products were well packed and protected.
The chrome 4 point docking system is beautiful and sturdy with heavy chrome. Really an outstanding product and I highly recommend it.
The luggage rack was however, really disappointing. The chrome and rack were very thin, and the end piece was chromed plastic, barely attached to the rack itself. For something that sells close to $200, well, it just didn't seem quality.
The return was easy and customer service was excellent.
The website is easy to use and find exactly what you need. The products are always as listed.
Wide selection, price seems good!
I ordered on 2 occasions a replacement 4 1/2" ring for my passing light. I received a 6" headlight ring.
I reordered a pair of 4 1/2" ring and received 2 6" headlight rings.
Both were returned.
I'll buy again but I'll call my order in to avoid this screw up again.
It was perfect.
Thank You……………………………………………………………….
The wrong seat was sent but it was on me, as I neglected to indicate which type of solo I have
I would prefer to give a better review once money money is returned.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

