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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,658
This company responds to reviews on average within 5 days

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73,401 reviews

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Kentucky
1 review
0 helpful votes
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Shovelhead build
May 9, 2024

So glad to get some of the missing pieces for this shovel head build! Parts shipped super fast!

Date of experience: April 28, 2024
Washington
1 review
0 helpful votes
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Every part I need
May 8, 2024

Almost have every part I need, even though I wish you had better descriptions for each part and maybe attach an instruction sheet, encourage your purchaser or your customers to write reviews Of each part and maybe submit pictures it would be very helpful

Date of experience: April 28, 2024
Washington
1 review
0 helpful votes
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Great experience.
May 8, 2024

I've ordered a lot of parts and never had any issues.

Date of experience: April 28, 2024
Wisconsin
1 review
0 helpful votes
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Maintenance.
May 8, 2024

I upgraded the handlebars and needed a new and longer clutch cable and a part showed up in my feed called Power Clutch from Muller,advertising a 40 % smoother pull so I had everything apart I purchased and installed it and it definitely there's a difference.

Date of experience: April 28, 2024
Pennsylvania
1 review
0 helpful votes
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My order got here pretty quickly & happy with my pants & motorcycle cleaner. Very satisfied!

Date of experience: April 28, 2024
Ohio
1 review
0 helpful votes
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Very pleased with J&P Cycles
May 8, 2024

I like the price and selection. Delivery is quick too. In fact, the order arrived a day earlier than the tracking information indicated.

Date of experience: April 28, 2024
Missouri
1 review
0 helpful votes
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Building a carburetor
May 8, 2024

Got what I needed at a good price had a good selection with all the parts I needed to complete the job and was delivered in a timely fashion

Date of experience: April 28, 2024
Illinois
1 review
0 helpful votes
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First time buyer
May 8, 2024

Nice product and good timing for delivery recommend by my son

Date of experience: April 28, 2024
Virginia
1 review
0 helpful votes
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Always the best
May 8, 2024

Always have what I need and want best online store I have ever shopped

Date of experience: April 28, 2024
New York
1 review
0 helpful votes
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Satisfaction
May 8, 2024

Quick and easy! As always, J&P Cycles Does not disappoint. Was updated on the status periodically and felt very secure with placing my order there.

Date of experience: April 28, 2024
Maine
1 review
0 helpful votes
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Shipping
May 8, 2024

Great product and great customer service. Has a mishap with shipping of my primary gasket set where the packaging was not appropriate for the item and gaskets aren't usable. However, J&P customer service rectified my issue sent me return label and are sending me new ones. They also seemed receptive to my feedback about packaging we shall see when I receive the next set.

Date of experience: April 28, 2024
California
1 review
0 helpful votes
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Order received
May 8, 2024

Items came as described. Postage was pretty quick. Overall good experience.

Date of experience: April 28, 2024
Texas
1 review
0 helpful votes
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Very easy shopping and great selection of parts and accessories.

Date of experience: April 28, 2024
Connecticut
2 reviews
0 helpful votes
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Rear Fender Cushion
May 8, 2024

Purchased a replacement rear fender cushion for my '03 Sportster. Received it and installed it without any problem the same day.

Date of experience: April 28, 2024
Virginia
2 reviews
0 helpful votes
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Wrong item
May 8, 2024

Wrong item. I ordered cargo pants. These are not cargo pants

Date of experience: April 28, 2024
Massachusetts
1 review
0 helpful votes
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Quick and quality service
May 8, 2024

The part looks good haven't installed it yet give you a shout when I get it on

Date of experience: April 28, 2024
Montana
1 review
0 helpful votes
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Awesome.
May 8, 2024

Awesome. Every thing works as intended and specified.

Date of experience: April 28, 2024
Michigan
1 review
0 helpful votes
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Spark plugs
May 8, 2024

I ordered 4 spark plugs. I used the reference guide, but they were the wrong ones. So...

Date of experience: April 28, 2024
Wisconsin
1 review
0 helpful votes
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Always am satisfied with J&P. Large selection of quality parts with reasonable prices.

Date of experience: April 28, 2024
Michigan
1 review
0 helpful votes
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Memphis Shades windshield
May 8, 2024

I ordered it, it came fast, great packaging. Very pleased with my order. J&P doesn't disappoint..

Date of experience: April 28, 2024