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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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So glad to get some of the missing pieces for this shovel head build! Parts shipped super fast!
Almost have every part I need, even though I wish you had better descriptions for each part and maybe attach an instruction sheet, encourage your purchaser or your customers to write reviews Of each part and maybe submit pictures it would be very helpful
I've ordered a lot of parts and never had any issues.
I upgraded the handlebars and needed a new and longer clutch cable and a part showed up in my feed called Power Clutch from Muller,advertising a 40 % smoother pull so I had everything apart I purchased and installed it and it definitely there's a difference.
My order got here pretty quickly & happy with my pants & motorcycle cleaner. Very satisfied!
I like the price and selection. Delivery is quick too. In fact, the order arrived a day earlier than the tracking information indicated.
Got what I needed at a good price had a good selection with all the parts I needed to complete the job and was delivered in a timely fashion
Always have what I need and want best online store I have ever shopped
Quick and easy! As always, J&P Cycles Does not disappoint. Was updated on the status periodically and felt very secure with placing my order there.
Great product and great customer service. Has a mishap with shipping of my primary gasket set where the packaging was not appropriate for the item and gaskets aren't usable. However, J&P customer service rectified my issue sent me return label and are sending me new ones. They also seemed receptive to my feedback about packaging we shall see when I receive the next set.
Items came as described. Postage was pretty quick. Overall good experience.
Very easy shopping and great selection of parts and accessories.
Purchased a replacement rear fender cushion for my '03 Sportster. Received it and installed it without any problem the same day.
The part looks good haven't installed it yet give you a shout when I get it on
I ordered 4 spark plugs. I used the reference guide, but they were the wrong ones. So...
I ordered it, it came fast, great packaging. Very pleased with my order. J&P doesn't disappoint..
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

