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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,878
quality
23,618
This company responds to reviews on average within 5 days

Instant Feedback

73,242 reviews

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New Jersey
1 review
0 helpful votes
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A one-stop shop for my needs!
May 9, 2024

I never thought buying a helmet on the internet would go so well! I checked a few message boards for suggestions on what I was looking for and between the end resulting choice, and buying from JP Cycles, I am safe again!

Date of experience: April 29, 2024
New Mexico
1 review
0 helpful votes
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My friend had ordered me a new idle adjustment screw (unsure if it came from J&P; however, J&P does list that one as correct for my carb) that is listed as the correct part for an S&S Shorty-E carb, that looked very nice, fit in the hole, but was threaded only halfway up. We tried and tried to get the carb adjusted right, but it just couldn't be done. Finally another friend looked at my carb and his (same model) and noticed that his idle adjustment screw was threaded the whole length -- so I bought another one like that, and voila, it works correctly. We do not know if that first one was for a later model of carburetor, or what, but it was the wrong part even though it is listed as the right one.

Date of experience: April 29, 2024
Pennsylvania
1 review
0 helpful votes
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A±++++++++++++++++
May 9, 2024

Good as always it's never a hassle at jp shop with total confidence.

Date of experience: April 29, 2024
Florida
2 reviews
0 helpful votes
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On-line ordering experience.
May 9, 2024
Updated review

Excellent service all around: Ease of ordering, punctual delivery, support easy to reach, et cetera.

Date of experience: April 29, 2024

Rider support phone was extremely helpful
March 23, 2024
Previous review

Rider support phone was extremely helpful.

Date of experience: March 13, 2024
Mississippi
2 reviews
0 helpful votes
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Power Cones
May 9, 2024

These Twins Power Cones were bought to go in one of the pipes that the baffle flew out of. Think these cones are going to work perfect & cut down some of the rumble of the Harley.

Date of experience: April 29, 2024
Missouri
1 review
0 helpful votes
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Love j&p cycles.
May 9, 2024

Simple, best price available with the quickest shipping from any of my usual vendors

Date of experience: April 28, 2024
Australia
1 review
0 helpful votes
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Shovelhead
May 9, 2024
Updated review

Very polite and respectful people professional attitude

Date of experience: April 28, 2024

You are a great team
April 27, 2024
Previous review

You are a great team

Date of experience: April 17, 2024
Arizona
1 review
0 helpful votes
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I found the brake pads I needed at the price I expected.

Date of experience: April 28, 2024

PROMO CODE DID NOT WORK, THE SPECIAL DEAL CODE CODES...
April 28, 2024
Previous review

PROMO CODE DID NOT WORK, THE SPECIAL DEAL CODE CODES DID NOT WORK. WHY DID YOU SEND THEM TO MR IF THEY WASN'T GOING TO WORK?

Date of experience: April 17, 2024
Pennsylvania
1 review
0 helpful votes
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Awesome motorcycle seat
May 9, 2024

Everything shipped quick and it came perfect nothing damaged

Date of experience: April 28, 2024
Idaho
1 review
0 helpful votes
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Fast shipping
May 9, 2024

Good place to buy from, I keep coming back. Fair prices, fast shipping.

Date of experience: April 28, 2024
California
1 review
0 helpful votes
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Scale
May 9, 2024

My mistake for not measuring. But a picture of the item, to scale, on a fender would be helpful.

Date of experience: April 28, 2024
Virginia
1 review
0 helpful votes
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Great prompt service
May 9, 2024

Great service. Prompt service. Can't ask for more..

Date of experience: April 28, 2024
Connecticut
1 review
0 helpful votes
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Experience
May 9, 2024

The absolute best customer service around. If ever a problem it will be fixed and the pll on the other end seem to be genuine in helping you.

Date of experience: April 28, 2024
New York
1 review
0 helpful votes
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Ordered tires, great price, and then the next day I get a notification from UPS that my package is out for delivery, I don't remember paying for overnight or 2 day shipping, I think shipping was free...

Date of experience: April 28, 2024
Georgia
2 reviews
0 helpful votes
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Ciro Cup Holder
May 9, 2024

The service from J&P Cycles was good as always; however, I really think the product is overpriced, not at the fault of J&P Cycles, the price seems to be set by the manufacturer. Also, the large cup holder is HUGE. My regular cup sticks out on top about one-inch when inserted, but it does hold the cup securely.

Date of experience: April 28, 2024
Kentucky
1 review
0 helpful votes
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Shovelhead build
May 9, 2024

So glad to get some of the missing pieces for this shovel head build! Parts shipped super fast!

Date of experience: April 28, 2024
Washington
1 review
0 helpful votes
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Every part I need
May 8, 2024

Almost have every part I need, even though I wish you had better descriptions for each part and maybe attach an instruction sheet, encourage your purchaser or your customers to write reviews Of each part and maybe submit pictures it would be very helpful

Date of experience: April 28, 2024
Washington
1 review
0 helpful votes
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Great experience.
May 8, 2024

I've ordered a lot of parts and never had any issues.

Date of experience: April 28, 2024
Wisconsin
1 review
0 helpful votes
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Maintenance.
May 8, 2024

I upgraded the handlebars and needed a new and longer clutch cable and a part showed up in my feed called Power Clutch from Muller,advertising a 40 % smoother pull so I had everything apart I purchased and installed it and it definitely there's a difference.

Date of experience: April 28, 2024
Pennsylvania
1 review
0 helpful votes
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My order got here pretty quickly & happy with my pants & motorcycle cleaner. Very satisfied!

Date of experience: April 28, 2024