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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,873
quality
23,556
This company responds to reviews on average within 5 days

Instant Feedback

73,122 reviews

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Colorado
1 review
0 helpful votes
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Ordered derby cover and inspection cover seals. The Derby cover washers are leaking even after double checking torque and using loc-tite.

Date of experience: September 5, 2025
Pennsylvania
1 review
0 helpful votes
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Quick shipping, got here faster than I thought!
September 16, 2025
Updated review

Tail light was a good price and the shipping was fast, fast. A+

Date of experience: September 5, 2025

Quick and easy to find the part I need
September 4, 2025
Previous review

Quick and easy to find the part I need.

Date of experience: August 25, 2025
Florida
1 review
0 helpful votes
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Extremely satisfied customer
September 16, 2025
Updated review

Every order is always on time and a great price. I'm very happy with the brake pads and the tools I got thank you.

Date of experience: September 5, 2025

Always have what I need at a reasonable price and the...
September 5, 2025
Previous review

Always have what I need at a reasonable price and the Help is always there when I have a question. Joe was amazing.

Date of experience: August 25, 2025
Illinois
1 review
0 helpful votes
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Wheel alignment
September 15, 2025

Found this item quick and easy. Tool was as described.

Date of experience: September 5, 2025
California
1 review
0 helpful votes
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Quick and easy
September 15, 2025

Order a new battery and grips. They arrived quickly and at a good price.

Date of experience: August 27, 2025
New York
1 review
0 helpful votes
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Quick very helpful service as usual.
September 15, 2025

Searched for tires on website, employee assisted in expediting my order great job always have high level of satisfaction with this company.

Date of experience: September 5, 2025
Alabama
1 review
0 helpful votes
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I got what I ordered in a timely manner.
September 15, 2025

I was able to find what I needed and it shipped quickly. I have not used the product yet. I will be rebuilding my master cylinder tomorrow and changing the gasket for the lid. Everything looks to be good quality.

Date of experience: September 5, 2025
Michigan
1 review
0 helpful votes
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Shovel head
September 15, 2025
Updated review

It's nice to have JP and cycle in our neighborhood

Date of experience: September 5, 2025

Love J&P Cycles
July 31, 2025
Previous review

Love J&P Cycles

Date of experience: July 21, 2025
Connecticut
1 review
0 helpful votes
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AXIAL Block Pants
September 15, 2025

This product definitely helps block the wind thru my jeans when it starts getting chilly on the morning rides.

Date of experience: September 5, 2025
Illinois
1 review
0 helpful votes
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After visiting various motorcycle dealers/service centers, battery stores and internet vendors, I could not find a suitable replacement for a hard to find battery. J&P was the only vendor where I could find. Was very pleased with the online ordering process and order/delivery status notifications. Quick delivery as well. 6 our of 5 stars

Date of experience: September 5, 2025
Massachusetts
1 review
0 helpful votes
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Great helmet. Killer graphics.
September 15, 2025
Updated review

Was bored with my white shoei gt air 2 helmet. Wanted something with charisma. Always herd AGV was great helmet. It's way more comfortable than Shoei. Fits better to. The bird graphics are dope. The Veteran discount is nice to.

Date of experience: September 5, 2025

Site is set up well
June 30, 2025
Previous review

Site is set up well. Selection is good

Date of experience: June 20, 2025
Connecticut
1 review
0 helpful votes
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New tire
September 15, 2025

Brand new tire came in as expected. Shipping was fast selecting was easy.

Date of experience: September 5, 2025
Kentucky
1 review
0 helpful votes
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Just very easy to find and order what I wanted for my Harley.

Date of experience: September 5, 2025
Missouri
1 review
0 helpful votes
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Everything went okay
September 15, 2025
Updated review

Once again everything went okay I'm a man a few words

Date of experience: September 5, 2025

Everything was easy went smooth as silk looking forward...
September 4, 2025
Previous review

Everything was easy went smooth as silk looking forward to receiving them

Date of experience: August 25, 2025
Tennessee
1 review
0 helpful votes
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Short and Sweet
September 15, 2025

Placed order, received order, and it was correct item.

Date of experience: September 5, 2025
Philippines
1 review
0 helpful votes
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Customs
September 15, 2025

Quick delivery quite impressed with that. The $70 shipping fee. It's perfectly fine with me. The only issue was I was charged another $125 for customs here in the Philippines. I think JP Cycle should include that with the shipping fee or with the price of the product.

Date of experience: September 5, 2025
Illinois
1 review
0 helpful votes
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Always on time!
September 15, 2025

Awesome! Always has my parts and never any problems! Excellent service!

Date of experience: September 5, 2025
North Carolina
1 review
0 helpful votes
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Overall very happy with the quality and price of my purchase. I do find and have found that searching for products on JP Cycles' website can sometimes be cumbersome and difficult, especially when searching for custom sizes or fitments of components, and finding the correct sized inner tube for my rear tire was no exception. Other than that I am very happy with my purchase and would buy again.

Date of experience: September 5, 2025
Virginia
1 review
0 helpful votes
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Great product.
September 15, 2025

Easy purchase and shipping. Got the product and was able to instill within a few hours.

Date of experience: September 5, 2025
New Mexico
1 review
0 helpful votes
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Satisfied
September 15, 2025

Was glad to get the same bungee eye tie down i bought 36 years ago for my other bike.Also known as cable guide.

Date of experience: September 5, 2025