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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,927
quality
24,064
This company responds to reviews on average within 4 days

Instant Feedback

74,641 reviews

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Oregon
1 review
0 helpful votes
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Nope
May 15, 2024

Nope………………………………………………………………………………………………………………….!

Date of experience: May 5, 2024
New York
3 reviews
0 helpful votes
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Good quality parts
May 15, 2024
Updated review

Other than all parts being shipped separately which I believe all should have came in 1 box, & all the same day.

Date of experience: May 5, 2024

Fairly easy to browse through site, some prices are...
April 29, 2024
Previous review

Fairly easy to browse through site, some prices are a bit too high for me, but good things that ya really want are seldom inexpensive.

Date of experience: April 19, 2024
Michigan
1 review
0 helpful votes
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Great 👍
May 15, 2024

Greatne ss they have what you need and help you with want very proud of what they do and have a smile 😊😁 while doing it.

Date of experience: May 5, 2024
Florida
1 review
0 helpful votes
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Caliper rebuild
May 15, 2024

Parts arrived on time, in great shape as advertised.

Date of experience: May 5, 2024
North Carolina
2 reviews
0 helpful votes
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I'm going to be a return user
May 15, 2024

The part fit well and performs well and I will be using this company for my next purchase in the near future

Date of experience: May 5, 2024
Pennsylvania
1 review
0 helpful votes
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Convenient!
May 15, 2024

Very simple and easy. Plenty of parts. Parts were in stock.

Date of experience: May 5, 2024
Indiana
1 review
0 helpful votes
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Mirrors
May 15, 2024

Work Great! Low profile look. I am very Satisfied.

Date of experience: May 5, 2024
Florida
2 reviews
0 helpful votes
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Thanks for the 10% discount! Good deal for a quality pair of boots.

Date of experience: May 5, 2024
New York
1 review
0 helpful votes
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The only thing is there were no instructions with the parts luckily I was replacing the old parts with the same parts.

Date of experience: May 5, 2024
Colorado
2 reviews
0 helpful votes
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SS Slip-ons
May 15, 2024
Updated review

Purchased this product for my sons new bike. Was told by J&P that my order had shipped. It had Not Shipped. It didn't ship for another week. I sent them an email stating that I would not buy anything else from them that I would need in the near future. I meant it.

Date of experience: May 5, 2024

Excellent job..
April 30, 2024
Previous review

Excellent job..

Date of experience: April 19, 2024
Wisconsin
3 reviews
1 helpful vote
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Great customer service
May 15, 2024

Friendly and very helpful for a return when it was needed.

Date of experience: May 5, 2024
Washington
1 review
0 helpful votes
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Order a rear tire
May 15, 2024

Came with no damage and had a shop mounted and balance with no issue.

Date of experience: May 5, 2024
North Carolina
1 review
0 helpful votes
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New helmet and Cardo
May 15, 2024

Chris did an expert job at help me pick out a helmet and new Cardo system for my wife and me and set it up in my helmet. Highly recommend!

Date of experience: May 5, 2024
North Carolina
1 review
0 helpful votes
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Tires
May 15, 2024

100 percent satisfied thank you so much great set of tires and great price

Date of experience: May 5, 2024
Nebraska
1 review
0 helpful votes
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Great shopping experience
May 15, 2024

Had what I was looking for, checkout was smooth and took less than a week to receive my order. Will definitely order again when needed.

Date of experience: May 5, 2024
California
1 review
0 helpful votes
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Ok
May 15, 2024

Ok. I needed the seal, you had it, I bought it. You need to reduce this, I'm not in 6th grade.

Date of experience: May 5, 2024
Iowa
1 review
0 helpful votes
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SUPER SLOW!
May 15, 2024

Ordering anything that is in stock nowadays only takes a few days to receive...not a few weeks!

Date of experience: May 5, 2024
South Carolina
1 review
0 helpful votes
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Ships within 24hrs HAHA!
May 15, 2024

2 orders placed both says in stock ships in 24hrs. 1st order took over a week to be shipped. The second order after the 3rd day of no shipping was told the order was cancelled because the product wasn't in stock.

Date of experience: May 5, 2024
Arizona
1 review
0 helpful votes
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.
May 15, 2024

………………………………………………………………………………………………………………………………….

Date of experience: May 5, 2024
Wyoming
1 review
0 helpful votes
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Great customer service
May 15, 2024

I got my part right away. Great customer service. Thank you.

Date of experience: May 5, 2024