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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Other than all parts being shipped separately which I believe all should have came in 1 box, & all the same day.
Fairly easy to browse through site, some prices are a bit too high for me, but good things that ya really want are seldom inexpensive.
The part fit well and performs well and I will be using this company for my next purchase in the near future
Thanks for the 10% discount! Good deal for a quality pair of boots.
The only thing is there were no instructions with the parts luckily I was replacing the old parts with the same parts.
Purchased this product for my sons new bike. Was told by J&P that my order had shipped. It had Not Shipped. It didn't ship for another week. I sent them an email stating that I would not buy anything else from them that I would need in the near future. I meant it.
Chris did an expert job at help me pick out a helmet and new Cardo system for my wife and me and set it up in my helmet. Highly recommend!
Had what I was looking for, checkout was smooth and took less than a week to receive my order. Will definitely order again when needed.
Ok. I needed the seal, you had it, I bought it. You need to reduce this, I'm not in 6th grade.
Ordering anything that is in stock nowadays only takes a few days to receive...not a few weeks!
2 orders placed both says in stock ships in 24hrs. 1st order took over a week to be shipped. The second order after the 3rd day of no shipping was told the order was cancelled because the product wasn't in stock.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

