Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,931
quality
24,074
This company responds to reviews on average within 4 days

Instant Feedback

74,707 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Thomas X.
Unfollow Thomas X.
Share Review
Report Review

The helmet met my expectations.
May 16, 2024

The size ran correct. The pull down shield will not fit over prescription glasses. The fit curve protective glasses.

Date of experience: May 5, 2024
Utah
1 review
0 helpful votes
Follow Levi K.
Unfollow Levi K.
Share Review
Report Review

Rear tire fast
May 16, 2024

In stock item with quick delivery so I could get back on the road!

Date of experience: May 5, 2024
Illinois
1 review
0 helpful votes
Follow Carl I.
Unfollow Carl I.
Share Review
Report Review

Right product, right time
May 16, 2024

Had what I needed when I needed it. Arrived undamaged in a timely fashion.

Date of experience: May 5, 2024
Illinois
2 reviews
0 helpful votes
Follow Brian U.
Unfollow Brian U.
Share Review
Report Review

Fast delivery and good products
May 16, 2024

Delivery was fast and the merchandise was just what i wanted.

Date of experience: May 5, 2024
New York
1 review
0 helpful votes
Follow Preston L.
Unfollow Preston L.
Share Review
Report Review

Easy
May 16, 2024

I found what I was looking for, for my bike, easy shopping and fast turn around time!

Date of experience: May 5, 2024
Maryland
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

33 Tooth Andrews Pulley
May 16, 2024

Works as described. Quick delivery. Would have been nice to get the locking tab and screws for the price of the gear but whatever.

Date of experience: May 5, 2024
Rhode Island
2 reviews
0 helpful votes
Follow Brian Y.
Unfollow Brian Y.
Share Review
Report Review

Great company
May 16, 2024
Updated review

Great company very helpful and the products were great

Date of experience: May 5, 2024

Always great service
April 2, 2024
Previous review

Great company to work with always great products always promp to deliver the products

Date of experience: March 23, 2024
Illinois
1 review
0 helpful votes
Follow Scott W.
Unfollow Scott W.
Share Review
Report Review

Wrong Parts
May 15, 2024

I used assistance to find parts. The part finder by bike was off.

Date of experience: May 5, 2024
New Hampshire
2 reviews
0 helpful votes
Follow Guy F.
Unfollow Guy F.
Share Review
Report Review

Smooth transaction
May 15, 2024

J&P is a great way to buy parts for my motorcycles. I will definitely use them again.

Date of experience: May 5, 2024
Ohio
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

Move back to Iowa
May 15, 2024

J P Cycles was better when it was in Iowa. So sad this was lost when the Parham family sold it but I get it!

Date of experience: May 5, 2024
North Carolina
1 review
0 helpful votes
Follow Renee D.
Unfollow Renee D.
Share Review
Report Review

Just right
May 15, 2024

The part looks great and fits just right. I been looking for this part for about a year because the stores sad they could not order it. Hopefully it works just as good as it looks.

Date of experience: May 5, 2024
Washington
1 review
0 helpful votes
Follow Ray F.
Unfollow Ray F.
Share Review
Report Review

Pipes
May 15, 2024

New pipes for my 2021 road glide special easy to find easy reviews. Good pricing fast Delivery.

Date of experience: May 5, 2024
Michigan
1 review
0 helpful votes
Follow Todd I.
Unfollow Todd I.
Share Review
Report Review

Easy to find, good quality, works great, fast delivery

Date of experience: May 5, 2024
New Jersey
1 review
0 helpful votes
Follow Solomon L.
Unfollow Solomon L.
Share Review
Report Review

Great service
May 15, 2024

The sale was smooth & fast. My product can very fast

Date of experience: May 5, 2024
New Mexico
2 reviews
0 helpful votes
Follow BRANDON F.
Unfollow BRANDON F.
Share Review
Report Review

Good business and proper parts for my Bike every time.

Date of experience: May 5, 2024
Minnesota
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

Fast Shipping
May 15, 2024

J&P always ships fast! Great customer service and tech support too.

Date of experience: May 5, 2024
Washington
1 review
0 helpful votes
Follow Thomas R.
Unfollow Thomas R.
Share Review
Report Review

Always a good experience
May 15, 2024

The site is easy to use and they always seem to have what I am looking for.

Date of experience: May 5, 2024
West Virginia
1 review
0 helpful votes
Follow Bradley L.
Unfollow Bradley L.
Share Review
Report Review

You get what you pay for
May 15, 2024
Updated review

Delivery was quick. Parts were what I ordered, what more can I say.

Date of experience: May 5, 2024

So far so good
February 20, 2024
Previous review

So far so good

Date of experience: February 20, 2024
Uruguay
1 review
0 helpful votes
Follow German D.
Unfollow German D.
Share Review
Report Review

Great experience!
May 15, 2024
Updated review

I received what I asked quickly! I asked some quesito a through the chat and somebody Help es me promptly.

Date of experience: May 5, 2024

Great experience
May 7, 2024
Previous review

Great experience. I ordered what I need...

Date of experience: April 24, 2024
Minnesota
1 review
0 helpful votes
Follow David T.
Unfollow David T.
Share Review
Report Review

Missing parts.
May 15, 2024

The brake line had been previously opened and the box was taped shut. The seals that should have been included were missing. This required a trip to the dealership to obtain the new seals- very inconvenient and an additional expense. This should have been verified before sending it out.

Date of experience: May 5, 2024