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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,903
quality
23,912
This company responds to reviews on average within 5 days

Instant Feedback

74,163 reviews

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Virginia
1 review
0 helpful votes
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Top notch
May 19, 2024

I called customer service for advice on my handlebar purchase and they immediately answered the phone. He was very knowledgeable and quickly had an answer that confirmed fitment.
My Burly Brand beach bars shipped the same day, were packaged securely and fit just perfectly!
They look awesome on my 2013 Heritage Softail Classic.

Date of experience: May 9, 2024
New York
1 review
0 helpful votes
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Site is easy to use….delivered in a very timely manner, and was exactly right!

Date of experience: May 8, 2024
Missouri
1 review
0 helpful votes
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Great
May 19, 2024

Exactly as described. Only thing missing is the pin.

Date of experience: May 8, 2024
New York
1 review
0 helpful votes
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Fast shipping
May 19, 2024

Ordered a few big parts and they were shipped and delivered within a few days

Date of experience: May 8, 2024
Maine
1 review
0 helpful votes
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All good as it gets
May 19, 2024

All good as it gets product as advertised and on time fit perfect

Date of experience: May 8, 2024
New York
1 review
0 helpful votes
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Neighbor haters.
May 19, 2024

I received them in good order. Easy to install and sound pretty good. Not as loud as I expected, but once installed, there are no returns.

Date of experience: May 8, 2024
Georgia
1 review
0 helpful votes
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Quick and Easy
May 19, 2024

Accurate Tire, shipped and received in a timely manner.

Date of experience: May 8, 2024
Indiana
1 review
0 helpful votes
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Fast service
May 19, 2024

Good service timely I would recommend your shop best service

Date of experience: May 8, 2024
Indiana
1 review
0 helpful votes
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Quality
May 19, 2024

Very nicely made came with everything needed for installation shipping was also on time

Date of experience: May 8, 2024
Illinois
1 review
0 helpful votes
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Fast delivery, competitive pricing, great selection.

Date of experience: May 8, 2024
Washington
1 review
0 helpful votes
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Docking hardware
May 18, 2024

Thank you for the excellent response and service. This is my first order, but won't be my last. J&P Cycle has a large selection of HD accessories that I will definitely be interested in down the road.

Date of experience: May 8, 2024
Ohio
1 review
0 helpful votes
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Just a little work
May 18, 2024

My experience was very easy ordering the parts and delegating my money the problem is you use two different shippers and it came from two different warehouses I bought and paid on the same day and schedule things to be worked on on a certain day according to the delivery dates of the shipping company well two of my five pieces got shipped here and was got here like eight days later than the other package I don't really like using a two company tracking program I really would prefer from my items to be shipped by one carrier only I don't want to go by the brown UPS then come to my post office for 5 to 7 days then be tracked by the United States postal service that's the only thing I would change that was my worst part of my experience and for the simple fact of the matter when I called everybody at j&p cycles no one really had an answer for me I could not get a hold of the other shipping company by phone had to show up there in person and he still couldn't tell me anything so it was a hassle to find out where my other two pieces went it really was and I wish you could fix that cuz that is going to deter my purchases from your company because it was entirely way too long of a wait for me to get the parts

Date of experience: May 8, 2024
New Hampshire
1 review
0 helpful votes
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New rear tire
May 18, 2024

I purchased a Michelin Commander II tire for my Victory. The price was great, and the tire arrived within the expected date.

Date of experience: May 8, 2024
New Jersey
1 review
0 helpful votes
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Perfect fit for my 04 vn2000. Sits night to the engine so it doesn't interfere with access to the rear brake pedal

Date of experience: May 8, 2024
Oregon
1 review
0 helpful votes
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Suspension 2010 883 iron
May 18, 2024

Parts came in quick, got rear shocks on. They are pretty sweet for a bigger guy 400lb and no bottoming out so far. Can't wait to get front progressive springs in.

Date of experience: May 8, 2024
New York
1 review
0 helpful votes
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Drag Specialties cables
May 18, 2024

Ordered new throttle and clutch cables for my Super Glide. Came when expected and fit perfectly.

Date of experience: May 8, 2024
Texas
1 review
0 helpful votes
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J p. Orders
May 18, 2024

Always my go to when I need something fast! I really like their service and fast shipping!

Date of experience: May 8, 2024
Missouri
1 review
0 helpful votes
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Harley parts
May 18, 2024

The site is great and the parts came in about a week!

Date of experience: May 8, 2024
Michigan
1 review
0 helpful votes
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Wonderful service.
May 18, 2024

Item in stock. The fit was very good. Always had good luck with J&P Cycle.

Date of experience: May 8, 2024
Alabama
1 review
0 helpful votes
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Products
May 18, 2024
Updated review

Always good easy transactions good products fair pricing

Date of experience: May 8, 2024

Good choices
May 12, 2024
Previous review

Good choices

Date of experience: May 2, 2024