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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,943
quality
24,235
This company responds to reviews on average within 3 days

Instant Feedback

75,185 reviews

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Arizona
1 review
0 helpful votes
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Missing part
May 22, 2024

1 part was not shipped. I called and J&P cycles took care of it.

Date of experience: May 12, 2024
New Hampshire
1 review
0 helpful votes
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Well I called to order parts for a 1983 Harley and the person wasn't sure what part to order so she set me up in technical support and they were very helpful. In a few days all my parts were in and matched the original parts so I'm very happy with them as I'm up and running!

Date of experience: May 12, 2024
South Carolina
2 reviews
0 helpful votes
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Arlen Ness levers
May 22, 2024

Shopping is easy. No problems looking up parts for my bike

Date of experience: May 11, 2024
Washington
1 review
0 helpful votes
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Item not as pictured.
May 22, 2024

I purposely bought the part shown because it showed the brake hoses being swedged at the junction block, not threaded. I chose it because the hose on my customers bike has had nothing but leak problems at the fittings since it was installed elsewhere. The one I received has hoses that screw into the t block, the same as on it, Had I wanted the 3 piece hose, I could have gotten it direct thru my supplier for considerably less, or on Amazon or ebay for less than what it cost thru J&P. The bike was down, the owner had no choice but to accept this one.

Date of experience: May 11, 2024
Alabama
1 review
0 helpful votes
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Faulty Chain
May 22, 2024

Brand new RK chain broke 3 hours after riding my bike. Im not ordering from J&P again...

Date of experience: May 11, 2024
Louisiana
1 review
0 helpful votes
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Motorcycle tire
May 22, 2024

It was so easy to place my order and the price for the items are so much cheaper than anywhere else. I definitely will be recommending this company to everybody I know!

Date of experience: May 11, 2024
Texas
2 reviews
0 helpful votes
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Awesome service and delivery
May 22, 2024

Awesome service and delivery, easy web page to navigate

Date of experience: May 11, 2024
Louisiana
1 review
0 helpful votes
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Floor Board Relocation Kit
May 22, 2024

I wanted to move my floor boards forward and out, it makes it more comfortable for me to do long rides.
I found what I was looking for and they had it in stock.

Date of experience: May 11, 2024
North Carolina
1 review
0 helpful votes
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Impressed
May 22, 2024

I am very impressed with the service and speed in which my order was taken care of.

Date of experience: May 11, 2024
Texas
1 review
0 helpful votes
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I selected three on product because I have not had a chance to install them yet. Since I can't answer the question yet, I chose the middle. I have never had any problems with the products I have ordered in the past.

Date of experience: May 11, 2024
Michigan
1 review
0 helpful votes
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Motorcycle tires
May 21, 2024

You shipped our order very quickly. Only a couple of down days of riding our motorcycle. Thank you

Date of experience: May 11, 2024
California
1 review
0 helpful votes
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Keep up the good work!
May 21, 2024

Awesome job. Parts came as described and on time..

Date of experience: May 11, 2024
Delaware
1 review
0 helpful votes
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Voltage regulator
May 21, 2024

The go to for parts. Very easy to navigate the website for the part you need.

Date of experience: May 11, 2024
New York
1 review
0 helpful votes
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🛞
May 21, 2024

Easy to order. I received my order very quickly. No shipping damage. Ty

Date of experience: May 11, 2024
Oregon
1 review
0 helpful votes
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Best prices
May 21, 2024

I miss Motorcycle Superstore, but you guys seem to be continuing with their good prices.

Date of experience: May 11, 2024
Massachusetts
1 review
0 helpful votes
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Great product
May 21, 2024

I was looking for a battery charger for the riding lawn mower, the descriptions of the products on the website were complete and contained all the info I needed to make a choice. Great site to shop on, easy to find what I was looking for, great product and value.

Date of experience: May 11, 2024
Iowa
1 review
0 helpful votes
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Easy to locate parts with bike specific filters. Parts arrive fast.

Date of experience: May 11, 2024
Massachusetts
1 review
0 helpful votes
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Excellent
May 21, 2024

Very prompt delivery I ordered a bike tire that's an odd size that was back ordered everywhere else. And J&P had it to me in 24 hours and free delivery

Date of experience: May 11, 2024
Minnesota
1 review
0 helpful votes
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It's what I wanted
May 21, 2024

It was good. Good...#### quick enough. Got what I wanted in a timely fashion.

Date of experience: May 11, 2024
Texas
1 review
0 helpful votes
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Easy process
May 21, 2024

Great selection and easy to navigate.Quick shipping and good prices.

Date of experience: May 11, 2024