Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,689
This company responds to reviews on average within 5 days

Instant Feedback

73,525 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
Follow Jeff D.
Unfollow Jeff D.
Share Review
Report Review

Tire
June 13, 2024

Tire was delivered quick,were no problems,price was bout rite

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
Follow Jim S.
Unfollow Jim S.
Share Review
Report Review

Usual good service
June 13, 2024

I have ordered from J&P a few times and always had excellent service.
I highly recommend them.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
Follow Joshua G.
Unfollow Joshua G.
Share Review
Report Review

Ty
June 13, 2024

Fast, simple, exactly what I ordered and quality as I expected. Not my first or last purchase from J&P Cycles.

Date of experience: June 3, 2024
Oklahoma
1 review
0 helpful votes
Follow Robert I.
Unfollow Robert I.
Share Review
Report Review

Parts
June 13, 2024

Easy to use as it should be. Would have been a lot easier if I didn't have to put in 50 characters seriously..

Date of experience: June 3, 2024
Utah
1 review
0 helpful votes
Follow Charlie K.
Unfollow Charlie K.
Share Review
Report Review

I was in search for a tall rider seat for my 07 Ultra Classic… They Had A Awesome Selection and Loved The Review That Helped Me With My Selection.

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
Follow Adam L.
Unfollow Adam L.
Share Review
Report Review

No problems, great fast service. Will be back for future parts if and when needed.

Date of experience: June 3, 2024
Illinois
2 reviews
0 helpful votes
Follow Glen W.
Unfollow Glen W.
Share Review
Report Review

Awesome Sevice
June 13, 2024

Easygoing delivery & ordering! Right parts, web site is right on spot with all that's needed!

Date of experience: June 3, 2024
South Dakota
1 review
0 helpful votes
Follow Paul E.
Unfollow Paul E.
Share Review
Report Review

Way too much jumpin' around with your website, almost made me vomit and just call you.
Whatever. The way it is.

Date of experience: June 3, 2024
Puerto Rico
1 review
0 helpful votes
Follow dan P.
Unfollow dan P.
Share Review
Report Review

Thank you for taking the time and effort to help me find a helmet that fit my exact needs

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
Follow Brian Y.
Unfollow Brian Y.
Share Review
Report Review

A bit frustrating
June 13, 2024

I had to re-tap the hole for return line, it was too tight to get the elbow started. Other than that, the part was perfect. It works great. Everything went well after that.

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
Follow Joe Y.
Unfollow Joe Y.
Share Review
Report Review

No Issues
June 13, 2024

Everything worked exactly as it should. Great website, shipping was nearly as fast as amazon and it was free. Can't beat it!

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
Follow NATHAN K.
Unfollow NATHAN K.
Share Review
Report Review

The site stated that the switches I ordered were a direct replacement. They were not. I needed an additional item. Which I ordered. That was almost $300.

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
Follow GabeluvsNece P.
Unfollow GabeluvsNece P.
Share Review
Report Review

Great tire and on time
June 13, 2024

Experience was great online ordering was easy and happy with the tire and great price

Date of experience: June 3, 2024
North Carolina
1 review
0 helpful votes
Follow Craig N.
Unfollow Craig N.
Share Review
Report Review

Came faster than expected
June 13, 2024

Have never had an issue buying anything from J&P. Even had chats with them on products that was very helpful in deciding what to purchase

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
Follow Maycon Z.
Unfollow Maycon Z.
Share Review
Report Review

Great quality item
June 13, 2024

Purchase delivered fast and is of great quality. I will definitely purchase from J&P cycles again

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
Follow Daniel K.
Unfollow Daniel K.
Share Review
Report Review

I was baffled
June 13, 2024

I searched time though for the correct baffle for my Pro pipe exhaust. Once I clicked on JP Cycles I found it right away. Exactly what it looked like in the picture in my exhaust sounds amazing. Thanks folks

Date of experience: June 3, 2024
California
1 review
0 helpful votes
Follow Jonathan K.
Unfollow Jonathan K.
Share Review
Report Review

So far very satisfied!
June 13, 2024

Placed my orders and received all of my products. Going to install it to enjoy my bike even more. She's been out of commission for a while and is alive again...

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
Follow Kevin X.
Unfollow Kevin X.
Share Review
Report Review

Great product selection - in stock! - and quick delivery so they're my go-to source for online motorcycle parts

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
Follow chester R.
Unfollow chester R.
Share Review
Report Review

Shifter shaft cap
June 13, 2024

I installed the shifter shaft cap after removing the heel shifter. The set screw wouldn't go all the way to make contact. It is secure, but wobbles.

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
Follow ROBERT P.
Unfollow ROBERT P.
Share Review
Report Review

Wrong part
June 13, 2024

Said a part would fit and then part did not fit. Ended up having to drive 2 hrs and spend more money to get Parr so could finish rebuild.

Date of experience: June 3, 2024