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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,703
This company responds to reviews on average within 5 days

Instant Feedback

73,577 reviews

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Minnesota
2 reviews
0 helpful votes
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I found what I needed and was happy with the quality of the product

Date of experience: June 3, 2024
Utah
1 review
0 helpful votes
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I looked up the parts I wanted and they had them in stock, so I ordered them. They shiped them out and I received them. It was great.

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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Not yet installed
June 13, 2024

Have not installed these brake pads yet but they will replace the same pads that are on my trike now

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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Always good
June 13, 2024

I've ordered a few things over the years, never an issue. Would recommend.

Date of experience: June 3, 2024
Tennessee
1 review
0 helpful votes
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Very satisfied
June 13, 2024

Package arrived early and in good condition. They had exactly what I needed.

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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J&P is a great place to purchase motorcycle parts.
June 13, 2024
Updated review

Everything including returns always goes smoothly with J&P.

Date of experience: June 3, 2024

Memphis Shades Batwing Fairing
March 31, 2024
Previous review

Everything was great except at no fault to J&P the Memphis Shades Batwing Fairing windshield trim was received without the three required washers being in the shrink wrap packaging.

Date of experience: March 21, 2024
Pennsylvania
1 review
0 helpful votes
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Great Service!
June 13, 2024

Super fast shipping! Everything was exactly what I ordered.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Satisfied
June 13, 2024

Easy,easy, easy, easy, easy, easy, easy, easy, easy, easy, easy, easy, easy, easy, easy, easy, easy, easy!

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Strat filter
June 13, 2024

Had the filter I needed, good price, so I ordered, received quickly, thanks!

Date of experience: June 3, 2024
Wisconsin
1 review
0 helpful votes
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Bad seat back
June 13, 2024

Other than having to jump through hoops now for a 850 seat…. I should have just returned it.

Date of experience: June 3, 2024
New Hampshire
1 review
0 helpful votes
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Customer service
June 13, 2024

When I called to talk to one of your customer service I was very impressed how she was helping me with my order she was extremely friendly and she made me feel comfortable I would definitely buy something else from this site again

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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Good soup
June 13, 2024

Pretty good turn around time, just wish it wasn't raining and I wasn't working when they delivered it but the product itself was still dry so that good

Date of experience: June 3, 2024
Hawaii
1 review
0 helpful votes
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I received the write item.
June 13, 2024

My package was smashed up.the handling wasn't the best.dont know on who's part but it would be nice if any of future orders be handled better.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Great service
June 13, 2024

Purchased tires through Cycle Gear online, had them shipped directly to store. They called 3 days later, took them in. Mounted, balanced...

Date of experience: June 3, 2024
Missouri
1 review
0 helpful votes
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Bikes
June 13, 2024

Prices and parts quality good, always looking for fairness and good service

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Good quality at reasonable price.
June 13, 2024

I rely on J&P for motorcycle stuff. Lots of variety and price options.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Harley low rider levers
June 13, 2024

The store was out of stock on levers that would fit my 23 low rider but a counter man from the back got me the number and told me to take it to the checkout and they shipped the levers to my house with free shipping. I ordered the black levers and they are a perfect fit for the stock ones. They look great and saved me 80% over the Harley ones.

Date of experience: June 3, 2024
Missouri
1 review
0 helpful votes
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All great
June 13, 2024

I'll be honest, I'm not even sure what product I'm reviewing right now because I have had so many J&P Cycles orders lately. Everything is great.

Date of experience: June 3, 2024
South Carolina
1 review
0 helpful votes
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Spark plug wires
June 13, 2024

They fit perfect and were very reasonably priced would buy again

Date of experience: June 3, 2024
Washington
1 review
0 helpful votes
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Good service
June 13, 2024

Parts were easy to find and quick to ship.
OK this is getting ridiculous requiring 5 characters
I don't like these types of surveys.

Date of experience: June 3, 2024