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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Product is great and exactly as described. Great buying experience.
I never had a problem with the return or buying a products on here
Simple, easy, thank you for having it and for being a terrific business.
Good parts, not cheap but came in time.
I recommend the store
Quality parts and quick shipping every time I have ordered something
Got 10% off code but couldn't find where to enter it
I ordered what I wanted and it came quick. I had no issues. I would order from them again.
I get paid for this stuff.parts work case closed have a bike to pound on
Package was missing hardware, nut and bolts. I had to rummage through the shop to find what I needed.
Quick and easy got what I needed. Delivered in time for my ride coming up.
I had no problem finding what I wanted I paid for next day delivery 6 days later package was now delivered customer service was helpful and nice two days later ups delivered my package the part fit easy and looks good
Worst customer service ever. Product was guaranteed to ship within 48 hours. Ordered on a Monday. Shipped a week later.
When I called, I was told "It was already shipped""
It never shipped, they simply generated a label. Then it sat in the warehouse for a week.
Zero help offered, zero anything.
Harley no longer carries the product I needed and was able to find it easily here with multiple options.
Thanx! Was worried I would not find all 3 parts! Thanx for fast ship too
Voltage regulator was as described and the price was fair. Easy checkout and fast delivery. Will be installing in a couple of months after my custom chopper is reassembled.
I ordered a new tire for my 99 Harley-Davidson Sportster. It arrived a day earlier than expected and is exactly what I wanted. Using the site was easy!
I bought these same hand grips a few years ago. I love them so much that when I got my new bike I got another set.
The quality of my voltage regulator was nothing short of surprising through this company. The extra couple inches of connector length made installation and reconnection simple.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

