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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,873
quality
23,574
This company responds to reviews on average within 5 days

Instant Feedback

73,158 reviews

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Kentucky
2 reviews
0 helpful votes
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Great jacket
June 16, 2024

Really easy ordering and a good quality jacket for the money.

Date of experience: June 5, 2024
Rhode Island
2 reviews
0 helpful votes
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Haven't used it yet
June 16, 2024

Very good, easy ordering and very timely delivery, very pleased with the whole process

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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As expected
June 16, 2024

Product was on time and as described. No issues whatsoever.

Date of experience: June 5, 2024
Wisconsin
1 review
0 helpful votes
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Just what I ordered, thanks
June 16, 2024

Great experience, easy to order from the website, fast shipping, A1

Date of experience: June 5, 2024
Iowa
1 review
0 helpful votes
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Rockford Fosgate 800w amp.
June 16, 2024

Always easy shopping and browsing, easy order, and fast shipping! Thanks for consistency and support!

Date of experience: June 5, 2024
Missouri
1 review
0 helpful votes
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Fast,easy,
June 16, 2024

Ordered easily, shipped quickly, arrived on time. Product was just what i ordered.

Date of experience: June 5, 2024
South Carolina
1 review
0 helpful votes
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Always fast and great service.
June 15, 2024

Helpful customer service to make sure I received exactly what I needed and nothing more...

Date of experience: June 5, 2024
Tennessee
1 review
0 helpful votes
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Easy to find
June 15, 2024

I was able to find what I was looking for quick and easy on this site.

Date of experience: June 5, 2024
Oregon
1 review
0 helpful votes
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Great customer service
June 15, 2024

We were having trouble deciding on the best tires for our Goldwing so we turned to J&P cycles. I was able to chat with them online and the person that helped us out was very knowledgeable and got us set up with the correct tires. We recieved them sooner than expected and have an appointment to have them mounted and balanced. Thank you for the awesome customer support.

Date of experience: June 5, 2024
North Carolina
2 reviews
0 helpful votes
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This regulator fixed my charging problem on my 86 Sportster.

Date of experience: June 5, 2024
Massachusetts
1 review
0 helpful votes
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Cobra backrest
June 15, 2024

Easy shopping as always. Product available and actually arrived a day earlier than anticipated. Thank you.

Date of experience: June 5, 2024
Virginia
1 review
0 helpful votes
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Old man's dream chopper
June 15, 2024

Great service and competitive prices on products. Thanks for helping a old man build his dream chopper.

Date of experience: June 5, 2024
Minnesota
1 review
0 helpful votes
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Fast shipping
June 15, 2024

I ordered vance and hines slip on mufflers and received them sooner than expected. Very happy with product and speedy service.

Date of experience: June 5, 2024
Wisconsin
1 review
0 helpful votes
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Tires
June 15, 2024

Great fast shipping perfect fix for my bike really makes a difference in control of my bike.

Date of experience: June 5, 2024
Tennessee
1 review
0 helpful votes
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Great pad!
June 15, 2024

Easy to find what I was looking for! With a good description of the pad. Shipping was very quick! Couldn't ask for more.

Date of experience: June 5, 2024
Tennessee
1 review
0 helpful votes
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Style & Quality
June 15, 2024

Found just the right ape hangers, came within days not weeks. Thanks J&P

Date of experience: June 5, 2024
Illinois
1 review
0 helpful votes
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Amazing customer service
June 15, 2024

I had an issue with shipping to a pobox, within minutes i received help and my package was on the right track to get to me.

Date of experience: June 5, 2024
Illinois
1 review
0 helpful votes
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Tire/Brakes
June 15, 2024

The tire is mounted and balanced and brakes pads on all the bike was outstanding. The stopping was great and the ride was smooth..

Date of experience: June 5, 2024
California
1 review
0 helpful votes
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Excellent
June 15, 2024

Exactly the length and size I needed to make my bike safer and more comfortable for me

Date of experience: June 5, 2024
Arizona
3 reviews
0 helpful votes
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Service after the sale was great
June 15, 2024

Customer service is great. They understood my issue and addressed it

Date of experience: June 5, 2024