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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,608
This company responds to reviews on average within 5 days

Instant Feedback

73,237 reviews

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New York
1 review
0 helpful votes
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Parts I needed, delivered within a week.
June 16, 2024
Updated review

Ordered two parts; one of which was in stock and I received it in three days. The other part had to come from across the country; and I still had it in seven days. J&P has received my business for years, and will continue to as long as I'm able to still wrench and ride.

Date of experience: June 6, 2024

Closeout helmet.
March 9, 2024
Previous review

I was looking for a new open face helmet. J&P had one in the closeout section that fit my needs for a good price. Order arrived on time and in perfect condition. I have purchased several times from J&P and will continue to do so in the future.

Date of experience: March 9, 2024
California
1 review
0 helpful votes
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Shipping got a little messed
June 16, 2024

Ordered a seat. The address was wrong on shipping tag. I probably should have checked better. Not to much trouble resolved pretty quick only 3 days later then delivery day. Seat is perfect.

Date of experience: June 6, 2024
Alabama
1 review
0 helpful votes
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Great, but I want a catalog!
June 16, 2024

Always good! Please send me a catalog! That's my only complaint. It's so hard to get one!

Date of experience: June 6, 2024
California
1 review
0 helpful votes
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Dyna chrome spark plug wires
June 16, 2024

They work fine look good except they are a little to long. They have a little to much bend at the plug side to go back to the distributor. They Could be an 1" to 2" shorter.

Date of experience: June 6, 2024
North Carolina
1 review
0 helpful votes
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Right parts, easy to find
June 16, 2024

I had just purchased my first Harley and wanted to change a few things. J&P had everything I needed in one place. Easy to use website, will definitely do business with them again.

Date of experience: June 6, 2024
Georgia
1 review
0 helpful votes
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Happy
June 16, 2024

Happy with the whole process. I have used J&P Cycles for years and intend to continue using them.

Date of experience: June 6, 2024
Maryland
1 review
0 helpful votes
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Returning customer
June 16, 2024

Always fair prices and fast shipping. Greatly appreciate that!

Date of experience: June 6, 2024
Massachusetts
1 review
0 helpful votes
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Why
June 16, 2024

I ordered 3 parts...they arrived 1 per day over 3 days...why not 1 box...1 delivery?

Date of experience: June 6, 2024
Virginia
1 review
0 helpful votes
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Kickstand
June 16, 2024

Came fast and was good quality. Checkout was fast and without issue.

Date of experience: June 6, 2024
Virginia
1 review
0 helpful votes
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Fit as Described
June 16, 2024

Simple exchange. Needed the stud and nuts, as mine were stripped, and everything fit according to the item description and model fit

Date of experience: June 6, 2024
New York
4 reviews
0 helpful votes
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Smooth Transaction
June 16, 2024

Quick and easy, website was easy to navigate, easy check out

Date of experience: June 6, 2024
Florida
1 review
0 helpful votes
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New shocks
June 16, 2024

The shocks work well
And dropping the price made it work for me thank you

Date of experience: June 6, 2024
California
1 review
0 helpful votes
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Vance & Hines
June 16, 2024

Have ordered form JP Cycles in the past and a lo has changed. It is much easier now and the product was delivered as expected and very quick. Not to mention they have the lowest price

Date of experience: June 6, 2024
Ohio
1 review
0 helpful votes
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Excellent service
June 16, 2024

Parts arrived as described faster than originally anticipated.

Date of experience: June 6, 2024
New York
3 reviews
0 helpful votes
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Quick, easy, and at my door super fast! Parts were packaged well,

Date of experience: June 6, 2024
Connecticut
1 review
0 helpful votes
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👍🏻
June 16, 2024

Finding what I needed was easy, and very fast shipping. Another great experience with J&P cycles.

Date of experience: June 6, 2024
Nebraska
1 review
0 helpful votes
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Fast service
June 16, 2024

Easy online shopping good product descriptions made choices easily

Date of experience: June 6, 2024
Pennsylvania
1 review
0 helpful votes
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Big selection of stuff
June 16, 2024

Fair price, fast delivery, nice web site, quality parts!

Date of experience: June 6, 2024
Missouri
1 review
0 helpful votes
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Clutch kit
June 16, 2024

Great condition great protective plastic sleeve I haven't installed yet but love the look of the product

Date of experience: June 6, 2024
Illinois
1 review
0 helpful votes
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New Pipes
June 16, 2024

Knew what I wanted. Out of stock at Vance & Hines. Ordered here in 2 minutes. Great!
Showed up in 2 days. On my bike the next day. Sound and look Great!

Date of experience: June 6, 2024