Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,687
This company responds to reviews on average within 5 days

Instant Feedback

73,509 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Joe P.
Unfollow Joe P.
Share Review
Report Review

Fast Service.
June 18, 2024

Ordered four tires and the first two arrived four days later. The other two showed up two days later.

Date of experience: June 7, 2024
Indiana
1 review
0 helpful votes
Follow Roger X.
Unfollow Roger X.
Share Review
Report Review

Can't get any better
June 18, 2024
Updated review

Great job shipping was very quick got it before arrival date.,

Date of experience: June 7, 2024

Online help was very helpful
December 27, 2023
Previous review

Online help was very helpful

Date of experience: December 27, 2023
Michigan
1 review
0 helpful votes
Follow mike D.
Unfollow mike D.
Share Review
Report Review

Where is my sticker 🤔
June 18, 2024

Always a pleasure you guy always take good care of your customers

Date of experience: June 7, 2024
Indiana
1 review
0 helpful votes
Follow dave J.
Unfollow dave J.
Share Review
Report Review

Back in the saddle
June 18, 2024

Everything fit perfect and looks great! They always have been quick to get your product to you, that is important to me.

Date of experience: June 7, 2024
Texas
1 review
0 helpful votes
Follow Allyson Y.
Unfollow Allyson Y.
Share Review
Report Review

Right part...yay!
June 18, 2024

No problems with our order from beginning to end.will be back.

Date of experience: June 7, 2024
Wisconsin
1 review
0 helpful votes
Follow MICHAEL Y.
Unfollow MICHAEL Y.
Share Review
Report Review

Used parts sent to me
June 18, 2024

Purchased a clutch cable that was obviously a return package was taped shut grease all over the cable, not sure if it was supposed to come with the clip, also was longer than the stock cable that came with the bike, only good thing is I wascablecto get rid of my cable extender,and I still have slack left, this part should have been sold in one of your discount sales

Date of experience: June 7, 2024
Illinois
1 review
0 helpful votes
Follow William J.
Unfollow William J.
Share Review
Report Review

Always had good quick service
June 18, 2024

.y orders through the years have always arrived in a timely manner and have been exactly what I oorderec.

Date of experience: June 7, 2024
California
1 review
0 helpful votes
Follow steve P.
Unfollow steve P.
Share Review
Report Review

My recent purchase was a very nice jacket. It is truly a gorgeous jacket for me. It has built in armor.
My wife thinks it is sexy on me! That's nice too.

Date of experience: June 7, 2024
Florida
1 review
0 helpful votes
Follow Deena X.
Unfollow Deena X.
Share Review
Report Review

Excellent product
June 17, 2024

High quality helmet! Very fast shipping. Lots of choices to pick from.

Date of experience: June 7, 2024
California
1 review
0 helpful votes
Follow Jo Z.
Unfollow Jo Z.
Share Review
Report Review

Ty.
June 17, 2024
Updated review

Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty.

Date of experience: June 7, 2024

Ty.
October 29, 2023
Previous review

Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty.

Date of experience: October 29, 2023
Massachusetts
1 review
0 helpful votes
Follow James E.
Unfollow James E.
Share Review
Report Review

Always quality products
June 17, 2024

Wicked easy! The products came really quick! I have used J&p in the past and have always been happy!

Date of experience: June 7, 2024
Georgia
2 reviews
0 helpful votes
Follow Steven W.
Unfollow Steven W.
Share Review
Report Review

Seems to be a nice vest
June 17, 2024

J&P always comes through… I have another Street and Steel vest. I like this denim/ it has a look like Levi's trucker vest.

Date of experience: June 7, 2024
Texas
1 review
0 helpful votes
Follow Wendy S.
Unfollow Wendy S.
Share Review
Report Review

Came in on time
June 17, 2024

Exactly what I ordered always a good place to order from never disappointed

Date of experience: June 7, 2024
Louisiana
1 review
0 helpful votes
Follow Daniel O.
Unfollow Daniel O.
Share Review
Report Review

Got what I ordered...but...
June 17, 2024

I ordered some buckhorn bars for my Boulevard C90 even though customer service told me "We don't carry that part for your bike". Apparently customer service is not aware that all 1" Harley handlebars will work just fine on the C90s. The only difference is that the Harley bars since 1977 (except for Springer front end models) are knurled at 3.5" center whereas the C90 has a 4" knurled center. But the Harley buckhorn bars mounted perfectly on my C90 and looks GREAT on my bike!

Date of experience: June 7, 2024
New York
1 review
0 helpful votes
Follow George A.
Unfollow George A.
Share Review
Report Review

Terrible packing
June 17, 2024

I ordered a battery and an oil filter. They were packed together in a large box with some of those air pillows that were smashed because well, it was a battery. The oil filter box was beat up but the filter and battery were luckily ok. J&P definitely could've done better. I have pictures if you're interested.

Date of experience: June 7, 2024
Pennsylvania
1 review
0 helpful votes
Follow Ethan Q.
Unfollow Ethan Q.
Share Review
Report Review

Harley Davidson ordering is horrible. If all goes well you will have me as a customer. Many Thanks. Joe.

Date of experience: June 7, 2024
New York
1 review
0 helpful votes
Follow charles Z.
Unfollow charles Z.
Share Review
Report Review

Great job
June 17, 2024

Got my order next day, pretty impressive. It was the right item and pricing was good.

Date of experience: June 7, 2024
Michigan
1 review
0 helpful votes
Follow Dave M.
Unfollow Dave M.
Share Review
Report Review

HTC women's motorcycle helmet
June 17, 2024

Ordered a helmet for my wife. Delivery was very fast. The helmet she ordered, when she tried on did not like the way it fit. I request a return and was given an rma number along with shipping information to send back. Currently waiting for a refund. However the experience was really good I would definitely recommend J&P cycles.

Date of experience: June 7, 2024
Florida
1 review
0 helpful votes
Follow Ronald O.
Unfollow Ronald O.
Share Review
Report Review

Perfect fit
June 17, 2024

Have a 06 RDK classic. Replace the windshield the fit was perfect and was much more thicker than original.I love it.

Date of experience: June 7, 2024
Florida
1 review
0 helpful votes
Follow John U.
Unfollow John U.
Share Review
Report Review

Great experience!
June 17, 2024

Great company to order from! I ordered shirts and a helmet. The order was easy, fast and shipped in reasonable time. Thank you

Date of experience: June 7, 2024