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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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My experiences have been excellent. I would highly recommend J&P.
The corner of the shirt plastic packaging had a hole in it but,it's no big deal
Ordered a starter and gaskets next day, due to the local dealers not having one in stock. Ordered on Tuesday morning. One gasket showed wed. The other showed Friday. And the starter didn't show until late afternoon Saturday. They refunded the shipping charges. But I ended up missing my deadline because of it.
Love these mirrors. They are a great size and give me a clear vision instead of "objects are closer than they appear". Nice and wide and the style matches my 01 Honda Aero nicely! Great purchase and well worth it.
The products that I recently purchased were delivered promptly. I am very pleased with the quality of these items.
2003 flhtcui original floorboards were shot. Drag specialties replacements were an exact fit and identical to the ones i replaced. Ordring was quick and easy, and the items shipped right away.
I was extremely disappointed to receive the wrong part, a pet $#*! valve for a 2002 Honda VT1100C2 Shadow Spirit Honda part number *******-MAH-023. My fuel hose connector has a diameter of 3/8 in. The part I received had a 1/4 in. I remedied the connection issue with a piece of surgical hose. When trying to insert the valve into the gas tank I found that the screen exterior circumference was larger than the opening of the gas tank. I only had 48 hrs. To get it inspected before the license plate expired(my fault). I ground and polished the plastic tip of the screen until I was down to the wire screen itself. Still no fit. I tried inserting valve without the screen. The bolt threads did fit but without making a seal thus a fuel leak. Having altered the part the return option was lost.
Put in order for axle kit. Received an empty torn box thanks to usps. Called j&p cycles customer service talked to Jason l he sent another one fedex. Received axle kit fast service great customer service they care about customers. 5 stars
Been a long time customer. Very pleased with product and service.
J&P has always been great to deal with...and while this package did arrive on time...I'd prefer UPS shipping...but lately things have been coming with FedEx and they aren't always reliable...recently had to cancel an order with another company that the package was lost over a week with FedEx
Quickly found what I needed. So I thought. I contacted customer service and they took care of me.
I ordered the the shift lever from J&P and it arrived amazingly fast. I was practically dead in the water because the lever I was replacing would come loose and come off the shift rod. I installed the new lever as soon as I got it and I could see the difference. The spline was worn on the only one and I couldn't tighten it down to stay on. The new one I put on and it stays in place. It's been four days and it is just as secure on the shift shaft as when I installed it.
Quick and easy process. Fast delivery. Great product and selection options
Have been a J&P Cycle client for years and have yet to be disappointed in any aspect of their business. Have only had to return one item & that service was second to none.
I ordered some tires for my motorcycle. The whole experience was very good. Order all the way to deliver went well.
Had difficult finding the parts for our specific bike. Also try to cancel order with in 24 hours when I realized it would not work & parts were not gathered or shipped. Was told no. Then had to wait till we recived the parts which took 11 days. Then we had to go to FedX and return them. J&P did supply the labels & pay shipping, thank you. All the time not able to get my refund till they recive & process parts. Looking like a 3 week experience. Not happy. But everyone I spoke with was professional & polite. I still understand why go there all the motions for wrong parts to be shipped?
Had difficult finding the parts for our specific bike.
Rating:
I recently had the pleasure of making an online purchase from JP Cycles, and I must say, it was an exceptionally smooth and satisfying experience. From start to finish, JP Cycles exceeded my expectations in every aspect.
First and foremost, the website is incredibly user-friendly and well-designed. Finding the exact motorcycle part I needed was a breeze, thanks to their intuitive search function and extensive product catalog. The detailed product descriptions, specifications, and customer reviews provided all the information I needed to make an informed decision.
The ordering process was seamless and hassle-free. JP Cycles offers various payment options, including secure online transactions, which gave me peace of mind. The checkout process was quick, and I received a confirmation email promptly.
What impressed me the most was the lightning-fast shipping. Despite being located across the country, my package arrived at my doorstep within a couple of days. The packaging was robust and ensured the safe delivery of my purchase.
Upon opening the package, I found my item to be exactly as described and in pristine condition. The quality of the product surpassed my expectations, and it was evident that JP Cycles takes great care in selecting their inventory.
Furthermore, the customer service provided by JP Cycles was outstanding. I had a few questions regarding the installation process, and their knowledgeable and friendly customer support team promptly responded to my inquiries, guiding me through the entire process.
Overall, my experience with JP Cycles was nothing short of exceptional. From their user-friendly website and extensive product range to their speedy shipping and excellent customer service, they have set a benchmark for online motorcycle parts shopping. I highly recommend JP Cycles to all motorcycle enthusiasts out there, and I will definitely be returning for my future needs.
Thank you, JP Cycles, for making my online purchase a seamless and enjoyable experience!
Did not receive everything I ordered. Excellent service except you didn't have tranny studs I need. Parts came quick and well packed.
So far OK, waiting to see if I got what I wanted.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

