On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I have ordered a variety of parts for a variety of bikes over the years. NEVER disappointed in the quality of their parts.
I ordered a windshield from Memphis shades, which was less than it was on the Memphis shades website. Which turned out to be the tax I paid. Thanks J&P plus free shipping. It arrived in about 3 days (fast). That's why they've been in business 45 years! Quality and Service.
The "people of order together" feature appeared after my purchase. I would have had to pay shipping twice; so I bought the other part at the other part at the Harley dealership. If that hat appeared before I hit "purchase," I'd have bought it from J&P.
Easy to order from and easy to search what I was looking for. I highly recommend this company for your motorcycle needs.
Easy to order, quick delivery, easy to install. Comfortable seat. Very satisfied.
Chatted with Mike F and he informed me to look under Road King for my FLHTP for more solo seat options. If it does fit he was excellent.
I'm always pleased with everything I order. Their products and customer service are exceptional.
JP knows HD! If it's made JP will have it. If not they can get it!
Easy site to navigate and ensure I order the correct part. Part came as described with super fast shipping.
Easy to find the exact products im looking for. No hassle on order completion.
Ordered a timing cover for my buddies sportster to have custom engraved for his bike was fairly easy to figure out which one I needed
J&P slaps harder than will smith! Order exact and fast as hell. Don't sleep, like Chris rock. Get your order in today!
No hassle returns. Easy to print return label and no restocking fee.
Excellent product and great time on the shipping. I've never had to wait over a week to get my order
I forgot how incredibly slow JP Cycles is with thier shipping service. I really needed my part to put my bike together and it's taken over a week to get them.
Very pleased. Fast and accurate ordering and shipping. Haven't had any reason to contact customer service.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.