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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,689
This company responds to reviews on average within 5 days

Instant Feedback

73,514 reviews

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Arizona
1 review
0 helpful votes
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Satisfied
July 2, 2024

Everything was as it was supposed to be, get it when they said I would.

Date of experience: June 22, 2024
California
1 review
0 helpful votes
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Was unsure on which tire would fit on my 07 harley one call to j&p cycle staff and was very politely given the correct information on my purchase.

Date of experience: June 22, 2024

All's good in the neighborhood
June 21, 2024
Previous review

All's good in the neighborhood

Date of experience: June 11, 2024
North Carolina
1 review
0 helpful votes
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Purchase experience was fine, the product however does not work as indicated and has been problematic. It enriched my fuel instead of leaning it out multiple times.

Date of experience: June 22, 2024
North Carolina
1 review
0 helpful votes
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Great experience at J@P
July 2, 2024

The people were helpful but not pushy and asked questions to see if they could help us find anything we needed.

Date of experience: June 22, 2024
Nevada
1 review
0 helpful votes
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Piece of cake
July 2, 2024
Updated review

Easy to order. Easy to fine the parts. Fast delivery. I will recommend to friends.

Date of experience: June 22, 2024

Easy to find parts
May 9, 2024
Previous review

Easy to find parts.

Date of experience: April 29, 2024
Canada
1 review
0 helpful votes
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Schuberth
July 2, 2024

I knew exactly what I wanted and J&P delivered it on time, well packaged and in perfect condition. The staff were well informed, polite and did what they promised to do. It does not get better than that.

Thank you.

Date of experience: June 22, 2024
California
1 review
0 helpful votes
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Great Gift
July 2, 2024

Bought as gift for my husband for Father's Day, it had been on his wish list and he was very happy and pleased with it. He uses it quite a bit and is a very useful add to his toolbox.

Date of experience: June 22, 2024
Colorado
1 review
0 helpful votes
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They look good and sound good not to happy there is cats in the pipes and if u want that Harley sound u need the baffles out other then that there alright

Date of experience: June 22, 2024
Louisiana
2 reviews
0 helpful votes
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Extremely fast shipping
July 2, 2024

Parts were packaged very well, shipping was extremely fast, all the parts in my order were correct. Each part came with its own return label just in case something wasn't correct. Prices on the parts were good and competitive.

Date of experience: June 22, 2024
Pennsylvania
1 review
0 helpful votes
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Nice part
July 2, 2024

Fast shipping and a great part. Put it on the bike and fixed the problem with no leaks

Date of experience: June 22, 2024
Illinois
1 review
0 helpful votes
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You Folks always have what I need and they are delivered in a very timely manner.

Date of experience: June 22, 2024
Malaysia
1 review
0 helpful votes
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Satisfied
July 2, 2024

First time ordering from J&P. Won't be my last time; in fact I have another order on the way now.

Easy to select parts based on bike model, no mistakes and worries.

Date of experience: June 22, 2024
Oklahoma
1 review
0 helpful votes
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Perfect Fit
July 2, 2024

This cable was the perfect replacement for my bike. Fitment was right on the money, and with some minor adjustments necessary for a new clutch cable, I was back on the road.
Delivery was quick.

Date of experience: June 22, 2024
North Carolina
1 review
0 helpful votes
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First time shopper
July 2, 2024

Needed some items for the Harley, happened to google the parts and J&P Cycles came up. Ordering was easy and delivery was even better and quick.

Date of experience: June 22, 2024
Virginia
1 review
0 helpful votes
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Satisfied.
July 2, 2024

I bought tires. Now I am typing just to hit the required 50 characters.

Date of experience: June 22, 2024
Maine
1 review
0 helpful votes
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Excellent tires... Delivery came early. Fair pricing, I will definitely use this company again.

Date of experience: June 22, 2024
Oklahoma
2 reviews
0 helpful votes
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Spark plugs
July 2, 2024

I purchased some Axcel high-performance spark plugs and they wasn't exactly what I thought they were supposed to be, but they said they would work in my bike. I installed them. The bike was backfiring and popping, and I took them back out after riding around the block on it and told him that they wasn't working like I expected, and I wasn't satisfied with them, and they give me a refund even though they had been used. I was very impressed and proud that they give me back the money that I spent for these plugs. I didn't have to return them or anything, and I've never dealt with any company that would do that for somebody so they went over backwards to do, what I was hoping they would do impressed

Date of experience: June 22, 2024
Florida
1 review
0 helpful votes
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Tim's parts
July 2, 2024

Always a pleasure. People are always pleasant and seem to be very knowledgeable. Fast shipping.

Date of experience: June 22, 2024
Georgia
1 review
0 helpful votes
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Cycle parts
July 2, 2024

Good, except delivery time was very slow. Fortunately I was in no hurry.

Date of experience: June 22, 2024
North Carolina
1 review
0 helpful votes
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Lackluster description
July 2, 2024

This product and many others lack a description, which made this product useless for me

Date of experience: June 22, 2024
Kimberly E. J&P Cycles Rep
over a year old

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