Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Was unsure on which tire would fit on my 07 harley one call to j&p cycle staff and was very politely given the correct information on my purchase.
The people were helpful but not pushy and asked questions to see if they could help us find anything we needed.
Easy to order. Easy to fine the parts. Fast delivery. I will recommend to friends.
I knew exactly what I wanted and J&P delivered it on time, well packaged and in perfect condition. The staff were well informed, polite and did what they promised to do. It does not get better than that.
Thank you.
Bought as gift for my husband for Father's Day, it had been on his wish list and he was very happy and pleased with it. He uses it quite a bit and is a very useful add to his toolbox.
They look good and sound good not to happy there is cats in the pipes and if u want that Harley sound u need the baffles out other then that there alright
Parts were packaged very well, shipping was extremely fast, all the parts in my order were correct. Each part came with its own return label just in case something wasn't correct. Prices on the parts were good and competitive.
You Folks always have what I need and they are delivered in a very timely manner.
First time ordering from J&P. Won't be my last time; in fact I have another order on the way now.
Easy to select parts based on bike model, no mistakes and worries.
This cable was the perfect replacement for my bike. Fitment was right on the money, and with some minor adjustments necessary for a new clutch cable, I was back on the road.
Delivery was quick.
Needed some items for the Harley, happened to google the parts and J&P Cycles came up. Ordering was easy and delivery was even better and quick.
I bought tires. Now I am typing just to hit the required 50 characters.
Excellent tires... Delivery came early. Fair pricing, I will definitely use this company again.
I purchased some Axcel high-performance spark plugs and they wasn't exactly what I thought they were supposed to be, but they said they would work in my bike. I installed them. The bike was backfiring and popping, and I took them back out after riding around the block on it and told him that they wasn't working like I expected, and I wasn't satisfied with them, and they give me a refund even though they had been used. I was very impressed and proud that they give me back the money that I spent for these plugs. I didn't have to return them or anything, and I've never dealt with any company that would do that for somebody so they went over backwards to do, what I was hoping they would do impressed
Always a pleasure. People are always pleasant and seem to be very knowledgeable. Fast shipping.
Good, except delivery time was very slow. Fortunately I was in no hurry.
This product and many others lack a description, which made this product useless for me
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.