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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,703
This company responds to reviews on average within 5 days

Instant Feedback

73,577 reviews

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North Carolina
1 review
0 helpful votes
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Lackluster description
July 2, 2024

This product and many others lack a description, which made this product useless for me

Date of experience: June 22, 2024
Kimberly E. J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

California
1 review
0 helpful votes
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S and S air cleaner
July 2, 2024

Super easy process, came in quick and was easy to install. Makes the bike look great and performs better.

Date of experience: June 21, 2024
Florida
1 review
0 helpful votes
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Parts came as expected
July 2, 2024

It was what you would expect the parts came and were on time and as advertised

Date of experience: June 21, 2024
Texas
1 review
0 helpful votes
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Mirrors
July 2, 2024

Mirrors were just as described. Good quality. Great price.

Date of experience: June 21, 2024
Ohio
1 review
0 helpful votes
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Very easy.
July 2, 2024

Simple purchase. Part was delivered faster than expected.

Date of experience: June 21, 2024
South Carolina
1 review
0 helpful votes
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Good Business
July 2, 2024

Easy and affordable. Saved time and money. Didn't have to wait in line to get ripped off by Harley Davidson to replace a piece of rubber.

Date of experience: June 21, 2024
Iowa
1 review
0 helpful votes
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Tibe
July 2, 2024

Fast shipping. Exactly what i needed. Had a whole sexrion of options to select so i can order the proper one. Price was great for a name brand tube

Date of experience: June 21, 2024
Oklahoma
1 review
0 helpful votes
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J&P and ME
July 2, 2024

I'm 71 been riding Harley's a long long time and I've been very lucky because I haven't had to order too much. Oh I've done my share of upgrades and maintenance.but that's primarily it for me. I ride! I never wanted my bike down very long and I never wanted to leave them with anyone else. J&P has ALWAYS had what I need at reasonable prices

Date of experience: June 21, 2024
Kimberly E. J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Wisconsin
1 review
0 helpful votes
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All good.
July 1, 2024

Easy to do. And friendly on the phone. And I could understand the person.

Date of experience: June 21, 2024
Maryland
2 reviews
0 helpful votes
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Efficient
July 1, 2024

Easy to find what I was looking for. The process for ordering was easy to understand and checking out was quick. The product arrived less than five days after ordering. Will definitely used this site again.

Date of experience: June 21, 2024
Illinois
1 review
0 helpful votes
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Excellant Service
July 1, 2024

Grant it I haven't installed my headers yet due to awaiting other Harley specific parts on back order. But what I've heard of item in question I feel I got a great product and hope to enjoy.

Date of experience: June 21, 2024
Iowa
1 review
0 helpful votes
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Clutch lever assembly.
July 1, 2024

Was good……………………………………………………………………………………………………………….

Date of experience: June 21, 2024
Virginia
1 review
0 helpful votes
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Easy place to shop
July 1, 2024

Great experience shopping at j&p cycles i tell all my friends about the deals

Date of experience: June 21, 2024
Utah
1 review
0 helpful votes
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Derby cover gasket too big
July 1, 2024

The part number said it fit my primary cover, but when I went to do the fluid change and change the derby cover gasket, the gasket was too big and wouldn't sit in the grooves so I had to use my old one. Not sure what's going on and I'm positive I ordered the right part. Drain plug o rings were fine

Date of experience: June 21, 2024
Kentucky
1 review
0 helpful votes
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Perfect product
July 1, 2024

Quick and easy. Product was perfect fit and of good quality. Very pleased!

Date of experience: June 21, 2024
Michigan
1 review
0 helpful votes
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Friendly and professional staff
July 1, 2024

My experience was great. They ordered my part and it was received in a timely manner. With a great staff of people

Date of experience: June 21, 2024
Utah
1 review
0 helpful votes
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Front Tire Needed
July 1, 2024

Order was placed and got a confirmations the next day stating the order was received. The email advised that I would get a norther email once it shipped That email did not come

Date of experience: June 21, 2024
Wisconsin
1 review
0 helpful votes
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Ordering a replacement part
July 1, 2024

I had a compatibility question and Mike F was very helpful and responsive. Was able to find what I needed. AWESOME!

Date of experience: June 21, 2024
Iowa
1 review
0 helpful votes
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It was very returnable. Liked it was sent to my place but didn't like the no parts on hand. I need a side cover for a 06 1200 sport low batter side Probono would be nice for the 2 5 star ratings I also include in my offer to refer everyone I know and am willing to advertise on my truck for your shop. Deal or no deal Howie?

Date of experience: June 21, 2024
Arizona
2 reviews
0 helpful votes
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Satisfied all my needs
July 1, 2024

Easy process. Found what I needed and it was delivered in a timely manner.

Date of experience: June 21, 2024