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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,675
This company responds to reviews on average within 5 days

Instant Feedback

73,462 reviews

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New York
1 review
0 helpful votes
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Fast delivery
July 3, 2024

Awesome product and very fast delivery. I'm so happy for my purchase 😁

Date of experience: June 23, 2024
California
1 review
0 helpful votes
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Cheapest tire I found online after searching all over and the delivery was fast.

Date of experience: June 23, 2024
Missouri
1 review
0 helpful votes
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Poorly packaged,item damaged.
July 3, 2024

When I received the box it was pretty beat up.Turned it over and there was a hole in the box with the plastic it was wapped ib sticking out.I could see through the hole it was damaged.I called and they couldn't replace it because they were out of stock.They were nice and refunded my money,but if it would have been packaged better it wound be on my bike now.

Date of experience: June 23, 2024
Virginia
1 review
0 helpful votes
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Satisfied customer
July 3, 2024

My dealing with J&P Cycle has been a pleasant one no issues whatsoever Parts come when they say they will come in good condition I ride a BMW so I only get Tires and Brakes but I would recommend them for anything oh and by the way I talk to text so if anyone get confused

Date of experience: June 23, 2024
Oregon
1 review
0 helpful votes
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Fix My Turn Signal
July 3, 2024

Due to a mistake on my part, I lost part of my rear turn signal on my Peter Fonda Honda. I was afraid that I would have to replace my turn signals.

Date of experience: June 23, 2024
GB
1 review
0 helpful votes
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That sound!
July 3, 2024

Can't remember the guys name who I spoke to but he was super helpful I bought the pipes back to the UK and just had them fitted at the weekend they sound as good as they look! Super impressed!

Date of experience: June 23, 2024
Tennessee
3 reviews
0 helpful votes
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Great product
July 3, 2024
Updated review

Easy to get through what I was looking for and check out was easy

Date of experience: June 23, 2024

It was great
April 24, 2024
Previous review

It was great

Date of experience: April 14, 2024
Tennessee
1 review
0 helpful votes
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I love the website, it precise & it gets you the right part! Quick shipment!

Date of experience: June 23, 2024
Texas
1 review
0 helpful votes
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I received what I ordered in a short amount of time. Very satisfied.

Date of experience: June 23, 2024
Florida
1 review
0 helpful votes
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After days of research I decided to pull the trigger on the Saddleman Road Sofa. We were planning a 12 hr trip to FL and my Harley Hammock seat just wasn't comfortable anymore. The seat arrived 4 days after ordering it and I absolutely love it. It puts me in a better riding position, my broken tail bone doesn't hurt anymore and I can easily ride all day on it.

Date of experience: June 23, 2024
Wisconsin
1 review
0 helpful votes
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Great!
July 3, 2024

The product was shipped immediately and was exactly what I was looking for.

Date of experience: June 23, 2024
Maryland
2 reviews
0 helpful votes
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Recent order
July 3, 2024

Easy process to order and was received quickly. Recommend J&P!

Date of experience: June 23, 2024
Alabama
1 review
0 helpful votes
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What I needed
July 3, 2024

Ordered tires I needed and received them on time for riding as I wanted.

Date of experience: June 23, 2024
Delaware
1 review
0 helpful votes
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As Expected
July 3, 2024

Products that I ordered were exactly what I received. Items shipped quickly and arrived before the expected delivery estimate.

Date of experience: June 23, 2024
Colorado
1 review
0 helpful votes
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Happy
July 3, 2024

Ordered with the wrong shipping address and they said they could do nothing and eventually I spoke with someone that could. Rerouted to correct address not sure who I spoke with but I appreciate it very much. Love the new windshield

Date of experience: June 23, 2024
Arizona
1 review
0 helpful votes
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Quality product
July 3, 2024

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Date of experience: June 22, 2024
Georgia
1 review
0 helpful votes
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Great products..
July 2, 2024

Great products. Quick response. Works great on my Harley!

Date of experience: June 22, 2024
Arizona
1 review
0 helpful votes
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Satisfied
July 2, 2024

Everything was as it was supposed to be, get it when they said I would.

Date of experience: June 22, 2024
California
1 review
0 helpful votes
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Was unsure on which tire would fit on my 07 harley one call to j&p cycle staff and was very politely given the correct information on my purchase.

Date of experience: June 22, 2024

All's good in the neighborhood
June 21, 2024
Previous review

All's good in the neighborhood

Date of experience: June 11, 2024
North Carolina
1 review
0 helpful votes
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Purchase experience was fine, the product however does not work as indicated and has been problematic. It enriched my fuel instead of leaning it out multiple times.

Date of experience: June 22, 2024