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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Product was received on time and packaged well. Installed both items on the Harley and very satisfied. My clutch is very adjustable!
Ordered grips for my 2023 Indian. Grips arrived on time. I took them to the shop to be put on at the same time as my new Ape Hangers. Shop told me "these won't work they're HD grips." So needless to say my new bars ended up with the old grips. Very disappointed with J&P Cycles.
Came as said, even earlier, packaged well. Looking forward to getting back on the road an these parts will complete the repair!
Parts came as said, looked great, fit great, got the job finished and back on the road
I have been looking for bags that fit my 24 Fat Boy without relocating my rear lights. These are perfect for holding necessities for the road.
The web page didn't refresh, took 8 tries to get the order placed. Now I am happy that my order went through.
Ordered on Wednesday paid for one day shipping and it didn't arrive by Friday so I our purchased from Harley in person. Returned the one I bought from this site. Never opened to package so I'm not gonna review it.
Items were easy to search do someone that is a novice to fixing things. Prices were decent and the items arrived within a week.
Great experience. Easy to find items. Will be ordering more a little later
Awesome experience so far. Parts fit perfectly and the bike is looking better and better as the chrome goes away.
Great...always get goid products that fit and the quality is always pretty darn good. Just hope you guys use the reviews to weed out the bad stuff.
Not much of an experience, I ordered what I wanted, and they said it in short time.
The checkout procedure was a little confusing. I had a question about shipping, which was never answered by your robot chat box. I don't have a mailbox at this address so I needed to have UPS at FedEx shipping. I went ahead and placed the order. I'll either get it or you'll get it back.
Quick and easy to navigate website, checking out process was easy, and order arrived in great condition and a timely fashion.è
Ordered a part at the Pigeon forge store. I received my order with in three days!
Easy to install...look great and are better than stock grips
Awesome product and very fast delivery. I'm so happy for my purchase 😁
Cheapest tire I found online after searching all over and the delivery was fast.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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