Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,666
This company responds to reviews on average within 5 days

Instant Feedback

73,423 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Darrell Q.
Unfollow Darrell Q.
Share Review
Report Review

Awesome service
July 4, 2024

Product was received on time and packaged well. Installed both items on the Harley and very satisfied. My clutch is very adjustable!

Date of experience: June 23, 2024
California
1 review
0 helpful votes
Follow Rick Z.
Unfollow Rick Z.
Share Review
Report Review

Firt time customer
July 4, 2024

Great service. Quick shipping. Thank you, will use again...

Date of experience: June 23, 2024
Kentucky
1 review
0 helpful votes
Follow Jason U.
Unfollow Jason U.
Share Review
Report Review

Sent me the wrong product.
July 4, 2024

Ordered grips for my 2023 Indian. Grips arrived on time. I took them to the shop to be put on at the same time as my new Ape Hangers. Shop told me "these won't work they're HD grips." So needless to say my new bars ended up with the old grips. Very disappointed with J&P Cycles.

J&P Cycles attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2024
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Illinois
2 reviews
0 helpful votes
Follow Thomas M.
Unfollow Thomas M.
Share Review
Report Review

Installed in minutes, wiring was a breeze, easy to route wiring, great addition.

Date of experience: June 23, 2024
Michigan
1 review
0 helpful votes
Follow roger Q.
Unfollow roger Q.
Share Review
Report Review

Tank seal
July 4, 2024
Updated review

Came as said, even earlier, packaged well. Looking forward to getting back on the road an these parts will complete the repair!

Date of experience: June 23, 2024

Front showa tube top plug and cap bolt
June 5, 2024
Previous review

Parts came as said, looked great, fit great, got the job finished and back on the road

Date of experience: May 25, 2024
Massachusetts
1 review
0 helpful votes
Follow keith I.
Unfollow keith I.
Share Review
Report Review

JP cycle
July 4, 2024

Jp cycle is always courteous whenever I ask for something. Nothing but class acts.

Date of experience: June 23, 2024
Alabama
2 reviews
0 helpful votes
Follow Miles E.
Unfollow Miles E.
Share Review
Report Review

Saddlebags are perfect
July 4, 2024
Updated review

I have been looking for bags that fit my 24 Fat Boy without relocating my rear lights. These are perfect for holding necessities for the road.

Date of experience: June 23, 2024

The web page didn't refresh, took 8 tries to get the...
June 23, 2024
Previous review

The web page didn't refresh, took 8 tries to get the order placed. Now I am happy that my order went through.

Date of experience: June 12, 2024
Mississippi
1 review
0 helpful votes
Follow Will B.
Unfollow Will B.
Share Review
Report Review

Correct parts, first time
July 4, 2024

It was nice to order parts and they were correct and fit well.

Date of experience: June 23, 2024
Ohio
1 review
0 helpful votes
Follow Travis I.
Unfollow Travis I.
Share Review
Report Review

Ordered on Wednesday paid for one day shipping and it didn't arrive by Friday so I our purchased from Harley in person. Returned the one I bought from this site. Never opened to package so I'm not gonna review it.

Date of experience: June 23, 2024
Ohio
1 review
0 helpful votes
Follow PAMELA I.
Unfollow PAMELA I.
Share Review
Report Review

Decent prices
July 4, 2024

Items were easy to search do someone that is a novice to fixing things. Prices were decent and the items arrived within a week.

Date of experience: June 23, 2024
Wisconsin
1 review
0 helpful votes
Follow Roxanna X.
Unfollow Roxanna X.
Share Review
Report Review

Great experience. Easy to find items. Will be ordering more a little later

Date of experience: June 23, 2024
Louisiana
2 reviews
0 helpful votes
Follow Nick M.
Unfollow Nick M.
Share Review
Report Review

Easy shopping
July 4, 2024

Awesome experience so far. Parts fit perfectly and the bike is looking better and better as the chrome goes away.

Date of experience: June 23, 2024
Washington
1 review
0 helpful votes
Follow Neal H.
Unfollow Neal H.
Share Review
Report Review

Review
July 4, 2024

Fairly easy to find the parts I was looking for and reasonable prices.

Date of experience: June 23, 2024
California
1 review
0 helpful votes
Follow Richard W.
Unfollow Richard W.
Share Review
Report Review

Good product works well
July 4, 2024

Great...always get goid products that fit and the quality is always pretty darn good. Just hope you guys use the reviews to weed out the bad stuff.

Date of experience: June 23, 2024
Nevada
1 review
0 helpful votes
Follow Daniel U.
Unfollow Daniel U.
Share Review
Report Review

I like it
July 4, 2024
Updated review

Not much of an experience, I ordered what I wanted, and they said it in short time.

Date of experience: June 23, 2024

The checkout procedure was a little confusing
April 8, 2024
Previous review

The checkout procedure was a little confusing. I had a question about shipping, which was never answered by your robot chat box. I don't have a mailbox at this address so I needed to have UPS at FedEx shipping. I went ahead and placed the order. I'll either get it or you'll get it back.

Date of experience: March 28, 2024
Colorado
1 review
0 helpful votes
Follow Krista J.
Unfollow Krista J.
Share Review
Report Review

Highly satisfied
July 3, 2024

Quick and easy to navigate website, checking out process was easy, and order arrived in great condition and a timely fashion.è

Date of experience: June 23, 2024
Michigan
1 review
0 helpful votes
Follow Fred S.
Unfollow Fred S.
Share Review
Report Review

Prompt delivery
July 3, 2024

Ordered a part at the Pigeon forge store. I received my order with in three days!

Date of experience: June 23, 2024
Arkansas
1 review
0 helpful votes
Follow Anthony G.
Unfollow Anthony G.
Share Review
Report Review

Easy to install...look great and are better than stock grips

Date of experience: June 23, 2024
New York
1 review
0 helpful votes
Follow ricardo G.
Unfollow ricardo G.
Share Review
Report Review

Fast delivery
July 3, 2024

Awesome product and very fast delivery. I'm so happy for my purchase 😁

Date of experience: June 23, 2024
California
1 review
0 helpful votes
Follow Mike A.
Unfollow Mike A.
Share Review
Report Review

Cheapest tire I found online after searching all over and the delivery was fast.

Date of experience: June 23, 2024