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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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The item was shipped in a timely manner. Unfortunately it was damaged. So for the replacement experience has been good just waiting on the the item to be sent
Easy to find the right tire on the website. I've ordered all my tires for 2 motorcycles for the last several years.
I've ordered tires from J & P multiple times now and it's always been easy and quick delivery.
Great customer service. Seat looks great. Haven't installed it yet, as motor is in shop.
Need good quality parts at a reasonable price. J&P it the place to shop. Quick service too.
Can always find what I need! For whatever bike I am working on. The first place, I always go!
Purchased replacement mirrors for 81 HD Sportster. The mounting shaft was.375" longer than original one. Had to add additional washers and the original egg corn nut to properly mount and secure. It does look good.
I purchased a riding jacket that was too small. My return was processed quickly and they helped me make and informed decision on the new jacket. WHICH I LOVE!
Love three oil change package--oil--oil filter--primary oil--trans. Oil
Talked to cs and was told when exactly the package would be delivered
Bought these to fix led headlight interference. Worked extremely well. Simple plug and play install.
The website is super easy to use and I got my kit in a matter of days! It has everything I needed and the price was very fair.
Product did not come when it was originally scheduled to be delivered therefore I had to go out and find the piece I ordered.
The website was easy to navigate and I received the correct part pretty quickly,
Ok so far! Ok no problems yet! Somewhat difficult to install but...
Got it on time got the right items but whoever put it in its shipping box bent it in 2 places and ruined the primary gasket
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
Product was received on time and packaged well. Installed both items on the Harley and very satisfied. My clutch is very adjustable!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates. We looked into your order and see the order placed on 6/12 advising shipping the next business day. The tracking indicates it did ship the next business day and our estimated delivery is 3-5 business days. The tracking advises it delivered on 6/17. That was within 2 business days 4 including the weekend. We appreciate you as a customer and we will continue to work on and improving our services thanks to great feedback from our customers.