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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,638
This company responds to reviews on average within 5 days

Instant Feedback

73,310 reviews

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New York
1 review
0 helpful votes
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Better then the shops
July 5, 2024

They carry parts that harley dealers can't get for months and delivery is always fast. They have a huge selection that is priced really well.

Date of experience: June 25, 2024
Tennessee
2 reviews
0 helpful votes
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Excellent
July 5, 2024

I'm always very satisfied with anything I order from J&P Cycles. Streamlined process from ordering all the way to delivery time. Thank you J&P.

Date of experience: June 25, 2024
Tennessee
1 review
0 helpful votes
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My floorboards
July 5, 2024

The store manager helped me purchase this product. He was very helpful.

Date of experience: June 25, 2024
New York
2 reviews
0 helpful votes
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Air hawk seat cushion
July 5, 2024

Our Honda Valkyrie has Corbin seats. We found them to be too hard and uncomfortable. The Air Hawk seat cushions have proven to be the perfect solution.

Date of experience: June 25, 2024
Bahrain
1 review
0 helpful votes
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Great experience purchasing Progressive Monotube Fork Cartridge Kit for my Ultra. Finding the required product and placing order through the site was quite an easy task. Very user-friendly site and ordering process.

Date of experience: June 25, 2024
North Carolina
1 review
0 helpful votes
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Good experience
July 5, 2024

Good experience. Easy to find parts I needed plus the website makes sure they fit your bike.

Date of experience: June 24, 2024
Ohio
1 review
0 helpful votes
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Fast and Easy!
July 5, 2024

I have a 2003 Xr650L and the front wheels for these bikes are a 3.00-21 making tires not easy to find. They not only had my tire and heavy duty tube to go with it, but I also found the exact grips I needed for my bike as well! Shipping was very quick (2 Days) and everything arrived packed very neatly.

Date of experience: June 24, 2024
Wisconsin
1 review
0 helpful votes
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Fast and easy.
July 5, 2024

Very easy to shop. Nice website easy to navigate.
Easy to order.

Date of experience: June 24, 2024
Texas
1 review
0 helpful votes
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Nice purchase.
July 5, 2024

Great headsets! They made the riding experience awesome for me and my lady.

Date of experience: June 24, 2024
Ohio
1 review
0 helpful votes
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10" Electra Glide Ape Hangers
July 5, 2024

Extremely quick shipping. Had my order in 2 to 3 days. Updates are the best!

Date of experience: June 24, 2024
Indiana
1 review
0 helpful votes
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New switches
July 5, 2024

Ordered new switches and was completely satisfied. Great quality and work great.

Date of experience: June 24, 2024
Indiana
1 review
0 helpful votes
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Great service
July 5, 2024

Got the burley cable kit. Everything I needed all in one. I received my parts fast too fast

Date of experience: June 24, 2024
Massachusetts
1 review
0 helpful votes
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I love jpcycles.com just make sure that either you have the necessary hardware to install the product or that what you order comes with it. Unless you don't mind taking a trip to your local hardware store.

Date of experience: June 24, 2024

I love jpcycles.com just make sure that either you have the necessary hardware to install the product or that what you order comes with it. Unless you don't mind taking a trip to your local hardware store.

Date of experience: May 30, 2024
New Jersey
1 review
0 helpful votes
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Great!
July 5, 2024

Great! Amazing! Number one!, The best thing out there. Unbeatable!

Date of experience: June 24, 2024
Colorado
1 review
0 helpful votes
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Plug did not do what it said it would do. Now it will be more hassle than it's worth to get my money back.

Date of experience: June 24, 2024
Pennsylvania
2 reviews
0 helpful votes
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Great job!
July 4, 2024

I always enjoy shopping at J&P. Customer service is always very helpful.

Date of experience: June 24, 2024
Michigan
1 review
0 helpful votes
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Awesome experience
July 4, 2024

Fast processing and shipping. Quality parts and packaging.

Date of experience: June 24, 2024
Colorado
1 review
0 helpful votes
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Well made, looks great!
July 4, 2024

Easy install. Changes the look of the bike. Head Turner for sure

Date of experience: June 24, 2024
Florida
1 review
0 helpful votes
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ID'd parts for my bike
July 4, 2024

I needed a new battery and J&P showed several optional types, all sorted out to fit my bike. The battery arrived quickly, well packaged, and fit my bike perfectly. The bike had been sitting for a few months but cranked over on the third hit. Very happy.

Date of experience: June 24, 2024
Washington
1 review
0 helpful votes
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Faulty fuel line
July 4, 2024

The fuel line I ordered is too long and kinks when I connect it to the tank.

Date of experience: June 24, 2024