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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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JP has been my go to company for all the Harley stuff for years now.
When I need to have a part fast jp cycle is there. And Knowledgeable
J&P has 99% of what I need to keep my Harley happy. All at prices that are affordable.
Easy to navigate website with convenient ways to check and double check part correctness
They had what I needed in stock, shipping was fast and free. Great experience.
J&P Cycles has always provided me with first class service and delivery. I'm a dedicated repeat customer.
Shopped for Gifts and Bike products on several occasions. Have been using J&P cycles for several years.
Easy ordering and quick shipping. Got what I ordered. Thanks.
Not sure if the part will fit my bike, not confident in the ordering process but I didn't have any other option
Quick and easy, would do it again if needed. Thank you for being so quick.
Everytime I've order from here it's been very easy thanks for everything
Thanks for prompt service and correct parts in new condition. Appreciate professional reliability thank you.
The parts arrived in good condition. However, I paid extra for next day air shipping, so they would arrive on Friday and I would have it for the weekend. However, Parts didn't arrive until Monday. There was an option for second day air, which said would arrive on Monday. Sometimes deliveries are out of our control. They refunded my expedited delivery charge without asking.
Too notch customer service.
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue. We have refunded your shipping charge.
Needed new headlight for a friends bike, this one did the trick just fine!
Site said order would be a certain amount of time, but it actually took twice as long to receive order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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