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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,867
quality
23,510
This company responds to reviews on average within 5 days

Instant Feedback

72,966 reviews

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Florida
1 review
0 helpful votes
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Hand grips for Fatboy
July 12, 2024

Ordered some hand grips for Fatboy. Difficult in paying for product. Also shipping a little slow they use UPS to transit to Florida then use USPS to deliver a very slow process. Would not order again.

Date of experience: July 2, 2024
California
2 reviews
0 helpful votes
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Quick and easy
July 12, 2024

Quick and easy! Parts in stock! I checked for this part on the manufacturers site and it was not available. J&P had it!

Date of experience: July 2, 2024
Tennessee
1 review
0 helpful votes
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2 thumbs-up
July 12, 2024

In store experience! Nice size, clean store. Good people and helpfull. Nice selections. My purchase required shipping and was prompt. Thank you!

Date of experience: July 2, 2024
Delaware
1 review
0 helpful votes
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Motorcycles
July 12, 2024

Used jp cycles for years never disappointed parts delivered on time always got what was ordered

Date of experience: July 2, 2024
New York
1 review
0 helpful votes
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Smooth
July 12, 2024

The whole order and delivery process was very smooth and I received my package very quickly

Date of experience: July 2, 2024
Colorado
1 review
0 helpful votes
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Outstanding service
July 12, 2024

I have been looking for certain parts for the past month and couldn't find what I needed for a reasonable price and J&P cycles came through and had just what I needed for the right price.

Date of experience: July 2, 2024
Massachusetts
1 review
0 helpful votes
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Excellent service
July 12, 2024

Every thing from pricing to ordering shipping and product received was perfect.

Date of experience: July 2, 2024
West Virginia
2 reviews
0 helpful votes
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Excellent fast service
July 12, 2024

Quick an easy to find what I was looking for. Great having the fits your bike section!

Date of experience: July 1, 2024
Colorado
1 review
0 helpful votes
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Great quality and price
July 12, 2024

Product package arrived in great time condition and quality was great

Date of experience: July 1, 2024
Ohio
1 review
0 helpful votes
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Cooling Air
July 12, 2024

Worked as I expected. Does help with heating issues. Thanks a lot

Date of experience: July 1, 2024
West Virginia
2 reviews
0 helpful votes
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Havent bought anything recently, but im a repeat customer, that says something!

Date of experience: July 1, 2024

Pretty easy to find & order what I was looking for
November 1, 2023
Previous review

Pretty easy to find & order what I was looking for

Date of experience: November 1, 2023
Texas
1 review
0 helpful votes
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J&P cycle's rocks
July 12, 2024

It was super easy and convenient to get the tires for my 2012 Harley Davidson street Bob you guys rock

Date of experience: July 1, 2024
Indiana
1 review
0 helpful votes
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Great products bad shipping
July 12, 2024

Shipping was good till they went from ups to usps and it was stuck there for a week, I wasn't too happy about it.

Date of experience: July 1, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Missouri
1 review
0 helpful votes
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Great products and fast shipping
July 12, 2024

Order arrived within days. Products were just as described. I'm a 3 time return customer and will be returning when I need more Harley parts.

Date of experience: July 1, 2024
Texas
1 review
0 helpful votes
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Purchased the terminals based on the description of it being for a Sportster with AMP quick connects. However, that was not the case.

Date of experience: July 1, 2024
Massachusetts
2 reviews
0 helpful votes
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Nice Bars
July 11, 2024

I bough a set of Meat Hook bars from mofun, and Mitered joint on the bottom inside was soo sharp it went thru the shrink tubing And the Insulation off down to the Copper. COMPLETE JUNK! So started looking online. I came across 10 in. Bars, that had no sharp bends! They are by far The most comfortable bars I have ever had on a bike! Thank You

Date of experience: July 1, 2024
South Carolina
1 review
0 helpful votes
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Totally satisfied
July 11, 2024

Product was comparatively priced to other sites and was delivered a few days ahead of schedule

Date of experience: July 1, 2024
Washington
1 review
0 helpful votes
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Great timely service
July 11, 2024

Ordering was ezand quick great timely service order was on time early wish I had orderead sooner

Date of experience: July 1, 2024
Florida
1 review
0 helpful votes
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Fast delivery
July 11, 2024

Tires were delivered to my home faster than expected.
Tires were what I ordered, and not expensive.
I hope they perform as well as JP site claims.

Date of experience: July 1, 2024
New Jersey
1 review
0 helpful votes
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Excellent
July 11, 2024

JP has been my go to company for all the Harley stuff for years now.

Date of experience: July 1, 2024