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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,903
quality
23,909
This company responds to reviews on average within 5 days

Instant Feedback

74,158 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Simple process and fast shipping!
July 18, 2024

Order processed and shipped out same day. Impressed with the buying experience and will be back for sure! Thank you

Date of experience: July 8, 2024
Michigan
1 review
0 helpful votes
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Throttel
July 18, 2024

I have a 1991 lowrider and it's hard to find parts. J & P cycle has had the parts i need several times so we keep coming back :)

Date of experience: July 8, 2024
Tennessee
1 review
0 helpful votes
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Great products
July 18, 2024

Everything came on a timely delivery. However a couple things i ordered didn't work for me so i will go to the store to handle that matter. All things said i give a thumbs up.

Date of experience: July 8, 2024
Illinois
1 review
0 helpful votes
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Right on point received my order number got right to the message got a great understanding help me a great deal

Date of experience: July 8, 2024
Alabama
1 review
0 helpful votes
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Great service
July 18, 2024

Great service and very good customer service also very knowledgeable

Date of experience: July 8, 2024
New Mexico
1 review
0 helpful votes
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Satisfied
July 18, 2024

Evening I ordered was as expected
Thank you. Will order again

Date of experience: July 8, 2024
Idaho
1 review
0 helpful votes
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Quick and easy! Seat was delivered in 3 days and fits perfectly.

Date of experience: July 8, 2024
Colorado
1 review
0 helpful votes
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My helmet
July 18, 2024

Very good service and product was what I was looking for.

Thank you.

Date of experience: July 8, 2024
South Carolina
1 review
0 helpful votes
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Nice Drag pipes
July 18, 2024

2007 Sportster 1200 Custom. Easy install. Great chrome. Baffles just right. Real loud without them. Definitely recommend great service

Date of experience: July 8, 2024
North Carolina
2 reviews
0 helpful votes
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Good selection
July 18, 2024

Great selection of quality motorcycle parts and accessories.

Date of experience: July 8, 2024
Florida
1 review
0 helpful votes
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Great customer service
July 18, 2024

Paid for 1 day shipping did not get it. Refunded price for shipping

Date of experience: July 8, 2024
Pennsylvania
1 review
0 helpful votes
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My Surprise!
July 18, 2024

I ordered my Arlen Ness air filter and it was on my porch the next day.
Very happy with everything.

Date of experience: July 8, 2024
California
1 review
0 helpful votes
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Got what I needed
July 18, 2024

Everything went very well ordering was easy and it got to me fast thank you

Date of experience: July 8, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

California
1 review
0 helpful votes
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Parts are parts
July 18, 2024

I was looking for some parts for my Road King and it was easy to find parts on there site. I will be shopping here again in the future.

Date of experience: July 7, 2024
Washington
1 review
0 helpful votes
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Nice Gasket
July 18, 2024
Updated review

Better than the one I had before, doesn't leak! I'll definitely buy again!

Date of experience: July 7, 2024

Love this website!
March 29, 2024
Previous review

Love this website!

Date of experience: March 18, 2024
Malaysia
1 review
0 helpful votes
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Simply Fantastic...Had good experience in finding the parts accordingly to my bike model, easy order processing and check-out steps. The only problem the tax is bit high for online and International Orders. I hope the tax will be reduced in the future.

Date of experience: July 7, 2024

Very Good Experience, and would definitely shop again,
May 7, 2024
Previous review

Very Good Experience, and would definitely shop again,

Date of experience: April 24, 2024
Missouri
1 review
0 helpful votes
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Helmet lock
July 18, 2024

Works great. Fits my bars perfectly. Protects my helmet from being stolen.

Date of experience: July 7, 2024
California
1 review
0 helpful votes
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Perfect fit as advertised
July 18, 2024

All good east install A +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: July 7, 2024
Rhode Island
1 review
0 helpful votes
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Parts were funky
July 18, 2024

Went to put the grips on my handlebars and the throttle sticks. I even lubricated the handlebar before it went in and throttle stick. The grips are comfortable, but they're not manufactured to the proper spec.

Date of experience: July 7, 2024
Alabama
2 reviews
0 helpful votes
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Quality product
July 18, 2024

Good quality gasket set was purchased at a very reasonable price. American made and quick shipping will be using j&p cycles again

Date of experience: July 7, 2024