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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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The tires shipped and were delivered in maybe 3 days, wow! Great service!
Had a wide selection of tires. I found the perfect ones! My bike is riding better than ever.
Jp cycles generally always has what I need. Great prices and quality parts
Used to be when I ordered from j&p I'd get what I ordered in two days, this time I had to wait for what seems like forever
Ordered LA Choppers Apes for a FLHRCI, received them in 2 days, excellent service. Opened product and they were wrapped as new, but when removing the foam, looked as if they were already mounted on a bike. Contacted customer service, sent pictures and without hesitation, they offered to replace or refund. I spent over an hour polishing what I had, and decided to keep them, because I already had my bike torn apart. Excellent service from Grace@ J&P, sub par chrome from LA Choppers.
Found my item with relative ease, shipping was fast. I'll be doing business again. Thank you
Wish I'd been able to see their motorcycle museum in Iowa, before it closed. J&P is a established parts vendor. The shipping on individual low cost parts can be kinda high. Always best to put in a larger order for a shipping discount. Then again. That can apply to a lot of vendors. Keep the Free Spirt Riding Alive, ya'll. Thor out.
Good! Customer service was helpful, gave good advice on what kind to get.
J&P Cycles had what I wanted at the best price. Fast delivery sealed the deal
I had a great shopping experience online. The product was exactly as described. I've had two orders and both were good experiences.
Easy to navigate and great product! Fast shipping, although not sure why it came in three separate packages.
Cathy in sales was very helpful and helped me find the correct parts!
Nothing exciting or detailed to tell. I ordered it, it showed up in a timely fashion.
They had a tire that is very popular, and was actually out of stock in other places I looked.
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It was delivered quickly, very high quality part but happened to not work on the wheel that I had so I had to return it.
Had a problem with excepting pomo code when ordering but had chat with Joseph and he corrected it. Thanks Joe.
Part didn't fit as good as original but it was close enough.
Parts fit good and fast delivery.had good service before and i like parts easy to find.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue