Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,861
quality
23,447
This company responds to reviews on average within 5 days

Instant Feedback

72,784 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Evelyn P.
Unfollow Evelyn P.
Share Review
Report Review

πŸ‘
August 5, 2024

πŸ‘πŸ˜˜πŸ˜ŽπŸ˜‰πŸ€¦πŸ»β€πŸ€·πŸ»β€πŸ˜‚πŸ˜πŸ₯°πŸ˜˜πŸ˜›πŸ€ͺπŸ˜œπŸ˜†πŸ₯ΈπŸ˜ŽπŸ€“πŸ₯³πŸ˜πŸ™‚β€πŸ˜±πŸ€—πŸ€«πŸ€ πŸ€‘πŸ’€πŸ‘»πŸ’©πŸŽƒπŸ˜‡πŸ˜‚πŸ˜„πŸ₯ΉπŸ˜œπŸ€ͺ😎πŸ₯ΈπŸ€“πŸ˜œπŸ₯ΈπŸ˜„πŸ˜ŽπŸ₯©πŸ˜˜πŸ₯°πŸ˜πŸ€«

Date of experience: July 26, 2024
Kimberly E. β€” J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Virginia
1 review
0 helpful votes
Follow Robert E.
Unfollow Robert E.
Share Review
Report Review

Wonderful to deal with and very accommodating to your needs

Date of experience: July 26, 2024
Texas
2 reviews
0 helpful votes
Follow J H.
Unfollow J H.
Share Review
Report Review

Shipped quickly
August 5, 2024

Shipped in 24hrs as advertised, USPS drug their feet on delivery and never updated tracking status, had me believing JP never shipped it.
After sending them a pissy email, JP responded quickly,politely and professionally with correct tracking info.
No worries on ordering from them again in the future

Date of experience: July 26, 2024
Wisconsin
1 review
0 helpful votes
Follow james L.
Unfollow james L.
Share Review
Report Review

Good parts
August 5, 2024
Updated review

Everything fit like it should on my motorcycle and it all worked

Date of experience: July 25, 2024

Found what I needed
July 24, 2024
Previous review

Found what I needed

Date of experience: July 14, 2024
Georgia
1 review
0 helpful votes
Follow Anthony V.
Unfollow Anthony V.
Share Review
Report Review

Issue fixed
August 5, 2024

Good experience I ordered a battery for my bike and it came in damaged J&p took care of it and sent me a new one thank you for getting it right

Date of experience: July 25, 2024
Indiana
1 review
0 helpful votes
Follow William Z.
Unfollow William Z.
Share Review
Report Review

Gas caps
August 5, 2024

They was a direct fit great and look good.They had good shipping time.

Date of experience: July 25, 2024
Texas
1 review
0 helpful votes
Follow Alan A.
Unfollow Alan A.
Share Review
Report Review

Perfect fit
August 5, 2024

Exactly what I needed for 22 Street Glide. I wish getting the broken one off the bike would have been as easy this purchase was. Thank you!

Date of experience: July 25, 2024
Ohio
2 reviews
0 helpful votes
Follow David J.
Unfollow David J.
Share Review
Report Review

Satisfied customer
August 5, 2024

Easy website to use, had the product I needed and at a fair price. Delivered promptly, which I appreciated.

Date of experience: July 25, 2024
Ohio
1 review
0 helpful votes
Follow Bob O.
Unfollow Bob O.
Share Review
Report Review

OUTSTANDING
August 4, 2024

I order my parts in the evening on Tuesday, and they were at my door Thursday morning. Exactly what I ordered, perfect fit.

Date of experience: July 25, 2024
Canada
1 review
0 helpful votes
Follow Paul Q.
Unfollow Paul Q.
Share Review
Report Review

Site is easy to navigate. As I have just placed order, not much else I can say.

Date of experience: July 25, 2024
Indiana
1 review
0 helpful votes
Follow Dave D.
Unfollow Dave D.
Share Review
Report Review

Works great and fits my bike.
August 4, 2024

No hassles. You had what I needed when I needed it. I will order again in the future.

Date of experience: July 25, 2024
Louisiana
1 review
0 helpful votes
Follow Zachary O.
Unfollow Zachary O.
Share Review
Report Review

Great line of products
August 4, 2024

Large selection lol only thing is the DECISION there are so many Products to choose from and great quality

Date of experience: July 25, 2024
California
1 review
0 helpful votes
Follow Nate S.
Unfollow Nate S.
Share Review
Report Review

It was good. I'm entering 50 characters because you said I had to is that enough for you I think it is if not go $#*! yourselves with your stupid AI bull$#*! cause you did a good job

Date of experience: July 25, 2024
California
1 review
0 helpful votes
Follow Samantha S.
Unfollow Samantha S.
Share Review
Report Review

Front Flush mount axle
August 4, 2024

Easy fast experience, speedy delivery,and great product,nice chrome job

Date of experience: July 25, 2024
Florida
1 review
0 helpful votes
Follow chris O.
Unfollow chris O.
Share Review
Report Review

Needed gaskets to rebuild my motor. Ordered the product and it was quick delivery and good price.

Date of experience: July 25, 2024
New Jersey
1 review
0 helpful votes
Follow Michael Y.
Unfollow Michael Y.
Share Review
Report Review

Excellent customer service and easy of the website. This is my go to site.

Date of experience: July 25, 2024
Florida
1 review
0 helpful votes
Follow david nw florida E.
Unfollow david nw florida E.
Share Review
Report Review

Rock and roll
August 4, 2024

Good for more shopping. Thanks j&p you are #1 in my book.

Rev.

Date of experience: July 25, 2024
South Dakota
1 review
0 helpful votes
Follow Willard Z.
Unfollow Willard Z.
Share Review
Report Review

Fast, easy quality
August 4, 2024

It was a very easy process and the selections were easy to find. I would recommend JP Cycles to anyone looking or quality parts and services.

Date of experience: July 25, 2024
Pennsylvania
1 review
0 helpful votes
Follow Greg B.
Unfollow Greg B.
Share Review
Report Review

Perfect
August 4, 2024

I have been using j&p for probably 40 years. I've ordered the wrong thing and never had a problem getting them back to them. They've sent the wrong things I never had a problem with them taking them back. They are my go-to for anything Harley shovelhead. Been buying and selling shuttle heads for close to 50 years. I'm glad I have j&p to go to. 5 STARS!

Date of experience: July 25, 2024
Illinois
3 reviews
1 helpful vote
Follow james s.
Unfollow james s.
Share Review
Report Review

Ordering as it should be
August 4, 2024

Great selection, easy purchase, fair price and 20 more characters before it'll accept my review.

Date of experience: July 25, 2024