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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Fast delivery and the service is top. It is easy to find the parts you need.
There loud when the bafflle is taken out but I like them clean sound clear crackle and pop makes a brand new Harley sound like a true Harley not a sewing machine
I ordered a primary cover that was defective, broke the clutch cable housing, had to pay $100 to get it machined out, found other casting defects I had to have machined for the tensioner clearance, drilling out a couple bolt holes that were not and now I am having to buy a new clutch cable to go with it. J&P ended up making good on the defective cover and I got the clutch fairly quickly.
I ordered a primary cover that was defective, broke the clutch cable housing, had to pay $100 to get it machined out and now I am having to buy a new clutch cable to go with it. J&P is also exceptionally slow in shipping when I have customers motorcycles and or a Charity raffle bike
Quick and easy. No problems. J&P always have what I need to do my job.
Needed a new back tire, but found out the tires I had were the wrong ones!(used bike, but had new tires put on since I bought it)
They found the right ones and put them on, now I'm back on the road!
It was truly a pleasure to work with them all.
Always find what I need when I go to JP cycles. This order really shocked me. I ordered on Wednesday and had it delivered on my porch by Friday. That was awesome. Thank you.
I made a big mistake. I have had this bike for over 20 years and forgot that I got an open air kit installed shortly after buying the it. This is a complete different filter. Ken was nice enough to send a return label. I ordered the right one this time.
I was in need of a replace voltage regulator for my road glide. JP cycle had them in stock with choses. Picked one was delivered in a couple of days Fit perfect and works great. Have always had great service from them.
Perfect,everything was easy to order and fast shipping thanks
Shipped out fast and very happy with the exhaust I ordered. Would definitely order from them again.
Ordering from the online catalog was a breeze. Received the Brake line in a timely manor and installed on my Fat Boy. Perfect.
So far it has been good received my order very prompt no damage to to the seat I love the seat my overall experience with my purchase from j&p cycles was excellent i would recommend them to my friends thank you
It only took 2 days for my new tire to arrive had a 400 mile ride on Saturday ordered on Tuesday and arrived on Thursday installed on Friday able to ride Saturday
My experience was great, and the item arrived promptly. I will continue to buy from J&P Cycle for my motorcycle needs.
Easy shopping. Very reliable merchant I have used for many years now
I'm extremely happy with this part. It was $100 less than the Harley shop and it looks amazing.
I've been a client of JP cycles for years, and I've always been happy with the service and expertise of the staff
Thank you for sending so quickly! I'm back on the road and loving it! Super easy to order :)
No problem with no effort easy to access website. Thank you for your service
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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