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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Real easy to find items and the checkout process is quick and easy.
I was looking for a luggage rack for my '06 fatboy. Hard enough to find, and you guys had most things listed when I searched "luggage racks" but it didn't have what I ordered on the original search. I found it through google! So maybe an issue with the keyword search engine
I ordered a rain sock for my Rhinehart breather. Great product! Seamless process. Well satisfied. J&P always delivers.
Easy to install and work great. I received them very quickly. I'm very pleased with this product.
Fast and easy order and delivery for replacement tire for our motorcycle.
As always ordered parts from JP and as always great price and fast shipping will be ordering from here again!
Always use jp for alot of various parts always fast and exact fitment!
My Veterans status was verified, yet my Veterans discount was not applied. Next my order was cancelled almost as soon as I received my confirmation email. Customer Service's excuse is that perhaps someone else had bought it just before I did and their system had not updated. This was the second time this happened in as many weeks with this merchant. I was sent a notification that the tire I want was available, only to purchase it and have it cancelled because it was out of stock. What is the point of having inventory control if it is not kept updated? The offered solution? Just keep trying to order each time I get a notification that it's in stock and maybe I will get lucky. If that's the way you run your business, why don't you just go to issuing lottery tickets with your orders? At least I will feel like I have a chance.
Many events or factors in recent history have an effect on our inventory. We work with numerous distributors and vendors and try to have inventory available or access to inventory. Despite how hard we strive sometimes various products are not readily available. However, we always try to provide the best possible service to our customers and are always happy to try and locate alternatives that might be an option. We’re sorry this has affected you. Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected] One of our Rider Support Representatives would be happy to help you find similar or possibly better alternatives.
This is the second time I have received a notice that this tire is in stock. The first time, 2 days after I placed my order, CS contacted me to tell me my order had been cancelled. We will see what happens this time.
On schedule, good quality and way better looking than my old beat up half shell.
Great product. Replaced my K&N. It works just as well, it's less expensive and it looks better
Sp100 is a good quick wash. ******* miles worth of a beautiful bug collection is mostly hosed away. Now just a quick hand wash and back to normal.
I always find the right tires I need for my super cub. And the tires are excellent quality and fast shipping to Texas
Nobody gets a 10.
It's delivery was quick and as ordered.
Blah, Blah, Blah.
Online purchase went as usual. I chose the product, purchased it, got the confirmation email and noticed I forgot to use the special promotional code for a J&P Cycle purchase I got in a different email. Wish J&P cycle would present the special offer at checkout to help stupid people like me save money. I never remember the email or text I got a week ago from J&P Cycles for —% off your next purchase. Oh well. Maybe next time. Lol.
Fast & easy shopping, had exactly what I needed for my bike, fast shipping
I can always rely on J&P to carry the hard to find parts for older bikes.
The guys and girls at Ormond JP always do a good job. They are ready to answer any questions. The service dept always listens to what you need and does it!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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