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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,871
quality
23,548
This company responds to reviews on average within 5 days

Instant Feedback

73,085 reviews

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Utah
2 reviews
0 helpful votes
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I like the informational videos.
August 8, 2024

Quick and easy. EASY. And great information on the site. Thank you.

Date of experience: July 29, 2024
Utah
1 review
0 helpful votes
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I need a speedometer sensor for a 16 ultra low. They had it in stock took a little longer to get here than I anticipated but my customer will be happy camper when I'm done with it.

Date of experience: July 29, 2024
Oregon
1 review
0 helpful votes
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Great experience!
August 8, 2024
Updated review

J&P almost always has the parts I need, at a reasonable price. Shipping is fast and I'm always happy with the purchase.

Date of experience: July 29, 2024

Found exactly what I needed at a great price!
May 30, 2024
Previous review

Found exactly what I needed at a great price! Thank you

Date of experience: May 19, 2024
Florida
1 review
0 helpful votes
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Parts order
August 8, 2024
Updated review

I ordered a new rear tire for my 99 road King it was easy to find on their website and the shipping was free and I got it within a couple days I'm very happy with my purchase.

Date of experience: July 29, 2024

Quick and easy
February 4, 2024
Previous review

Quick and easy

Date of experience: February 3, 2024
Texas
1 review
0 helpful votes
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Good experience
August 8, 2024

I ordered parts, I received the parts I ordered in a timely fashion as it should be.

Date of experience: July 29, 2024
Florida
1 review
0 helpful votes
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Clutch parts
August 8, 2024
Updated review

Found the parts I need and ordered them. Very quick and easy and will be mailed to my house.

Date of experience: July 29, 2024

Easy and quick shopping experience
November 19, 2023
Previous review

Easy and quick shopping experience

Date of experience: November 19, 2023
Texas
1 review
0 helpful votes
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It was very easy to accomplish my purchase, I needed front wheel bearings for my Tri Glide

Date of experience: July 29, 2024
Nebraska
1 review
0 helpful votes
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Great quality, just what the Doctor ordered!
August 8, 2024
Updated review

Great selection and quick delivery! This rack is just what I wanted at a fraction of the OME price with no compromises in quality! My only complaint is that it is tight to get on. That's it otherwise it is perfect!

Date of experience: July 29, 2024

Always have what I want.
May 23, 2024
Previous review

Quick easy and good inventory. I have always been able to find what i want with several options.

Date of experience: May 13, 2024
Minnesota
2 reviews
0 helpful votes
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Good job
August 8, 2024

My experience was quite simple, I was looking for rear saddlebag guards so I went to your websight which is where I begin every bike part search. I found what I was looking for easily, the price was good so I ordered and within a few days I had what I wanted. Good job.

Date of experience: July 29, 2024
New Hampshire
1 review
0 helpful votes
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The right part and fit direst time
August 8, 2024

I find it is getting harder to find parts to fit my Evo and JP still support owners with parts that fit properly.

Date of experience: July 29, 2024
Wyoming
1 review
0 helpful votes
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Great product
August 8, 2024

Fast shipping and good customer service helped me get what I needed

Date of experience: July 29, 2024
Mississippi
1 review
0 helpful votes
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Ready to get on the road again and you got me there the thing is running great

Date of experience: July 29, 2024
Florida
1 review
0 helpful votes
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Always a Pleasure
August 8, 2024

Shopping, checkout, payment and order tracking are always a breeze when ordering from J&P. The item shipped quickly and arrived in the estimated time. What more could you ask for?

Date of experience: July 29, 2024
Texas
1 review
0 helpful votes
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IT WAS GREAT! IB WILL BE ORDERING THINGS FROM YOU IN THE FUTURE.
YOU HAVE A GREAT WEBSITE THAT IS EASY TO GET WHAT YOU WANT.

Date of experience: July 29, 2024
California
1 review
0 helpful votes
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Great Parts & Easy to Order
August 8, 2024

Love the mirrors. Quick and easy delivery, will order from JP Cycles again!

Date of experience: July 29, 2024
Washington
2 reviews
0 helpful votes
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Works great!
August 8, 2024
Updated review

Website is user friendly. My part was in stock. The flywheel works as intended.

Date of experience: July 29, 2024

Fast and easy to find what I needed
February 22, 2024
Previous review

Fast and easy to find what I needed.

Date of experience: February 22, 2024
Tennessee
1 review
0 helpful votes
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Love the Mustang Deluxe Seat!
August 8, 2024

Easy to find the product on their website. Was able to confirm fitment before purchasing. Shipped and had the saddle in 2 days.

Date of experience: July 29, 2024
Kentucky
1 review
0 helpful votes
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Satisfied
August 8, 2024

I am was delivered on time. I had a small issue with the item the cause I misunderstood the mounting directions. Contacted customer service and they were very helpful and friendly.

Date of experience: July 29, 2024
Illinois
1 review
0 helpful votes
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Little slow. Too much guesswork to see if your order went through.

Date of experience: July 28, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We are sorry you had an issue with our site. If this happens again, Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected]. One of our Rider Service Representatives will be glad to assist you.

Pennsylvania
2 reviews
0 helpful votes
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Fair pricing and fast shipping.
August 8, 2024

Super easy. Product information is on point. Fast shipping.

Date of experience: July 28, 2024