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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,530
This company responds to reviews on average within 5 days

Instant Feedback

73,029 reviews

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Pennsylvania
3 reviews
0 helpful votes
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Good overall experience, would like some kind of discount for repeat customer other then seeing the 10% off first time purchase.

Date of experience: July 30, 2024

Good overall experience, would like some kind of discount for repeat customer other then seeing the 10% off first time purchase.

Date of experience: December 22, 2023
Arizona
1 review
0 helpful votes
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Good company
August 9, 2024

Good experience. Always happy with your product. Your online store could be better

Date of experience: July 30, 2024
New York
1 review
0 helpful votes
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LED headlight and mirrors
August 9, 2024

Both products work perfect, very happy with them. They fix right and look awesome

Date of experience: July 30, 2024
Pennsylvania
1 review
0 helpful votes
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Shipping
August 9, 2024

I was given way too many tracking numbers for the orders, it made it extremely difficult to schedule around these delivery times and a couple of tracking numbers weren't even correct. Overall it arrived in a reasonable time and undamaged. The tracking experience was frustrating. The products were what I expected and as described. Happy overall.

Date of experience: July 30, 2024
Florida
1 review
0 helpful votes
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Motorcycle tires
August 9, 2024

It was kinda difficult to do comparative and/or side by shopping

Date of experience: July 29, 2024
California
1 review
0 helpful votes
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Mirrors
August 9, 2024

Bought these mirrors to replace the originals on my '93 Springer. The new mirrors fit perfectly. And had the same look and dimensions as the originals. Mirrors were well packed and arrived in perfect condition

Date of experience: July 29, 2024
Texas
1 review
0 helpful votes
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Ordered Sena Bluetooth devices for our helmets. Product arrived in great condition and install was a breeze. We've already tested and found no issues.

Date of experience: July 29, 2024

So far so good
July 29, 2024
Previous review

So far so good. We'll see when the purchase arrives.

Date of experience: July 18, 2024
Arizona
1 review
0 helpful votes
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Battery and brakes
August 9, 2024

Good. Items came fast and packaged in huge boxes for safe traveling. Of course i will buy from jp again, rd

Date of experience: July 29, 2024
Iowa
1 review
0 helpful votes
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Rear tire
August 9, 2024

It was a pleasure working with you guys. The prices were very competitive.

Date of experience: July 29, 2024
Pennsylvania
1 review
0 helpful votes
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Very Simple to order! Very easy installation! All hardware Provided made it easier! Would not work with factory hardware on left side.

Date of experience: July 29, 2024
Hawaii
1 review
0 helpful votes
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Free shipping to Hawaii…yipee
August 9, 2024

No other motorcycle parts vendor, that I know of, ships free to Hawaii.

Date of experience: July 29, 2024
California
2 reviews
0 helpful votes
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Got here quick and no hassle
August 9, 2024
Updated review

I ordered a license plate relocation kit for my 09 road king. I found the product on the site really easy. It was delivered within a week with no hassle.

Date of experience: July 29, 2024

Great service!
May 29, 2024
Previous review

I found exactly what I needed easily on the website and it was at my house within a week of being ordered.

Date of experience: May 18, 2024
Florida
1 review
0 helpful votes
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Fast delivery
August 9, 2024

My experience purchasing from JP cycle who was amazing. I can't believe how quick I got the tire I ordered. I will definitely recommend JP cycles so anybody that service for class A

Date of experience: July 29, 2024
Michigan
1 review
0 helpful votes
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Great product
August 9, 2024

Great product easy to install, hassle free shipping and ordering. Came exactly as I ordered and came quick. Sounds great... Highly recommend

Date of experience: July 29, 2024
North Carolina
1 review
0 helpful votes
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Works great
August 9, 2024

Great found the item I needed quick and easy and shipping is super fast

Date of experience: July 29, 2024
Maine
1 review
0 helpful votes
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We assumed it was a cooler that would keep our beverages cold but it did not. It leaked all through the saddle bag. It fit well, maybe we will use it to carry something else.

Date of experience: July 29, 2024
Washington
1 review
0 helpful votes
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Clutch
August 8, 2024

Fit like the original part.
Part was delivered reasonable.
Thanks much!

Date of experience: July 29, 2024
Montana
1 review
0 helpful votes
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Great product
August 8, 2024
Updated review

Fit perfect, so far no issues or problems. Will follow up within time so on

Date of experience: July 29, 2024

Grips
July 7, 2024
Previous review

Worked great love them. They were a great fit for my bike. 👍👍👍

Date of experience: June 26, 2024
Utah
2 reviews
0 helpful votes
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I like the informational videos.
August 8, 2024

Quick and easy. EASY. And great information on the site. Thank you.

Date of experience: July 29, 2024
Utah
1 review
0 helpful votes
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I need a speedometer sensor for a 16 ultra low. They had it in stock took a little longer to get here than I anticipated but my customer will be happy camper when I'm done with it.

Date of experience: July 29, 2024