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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,642
This company responds to reviews on average within 5 days

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73,317 reviews

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Virginia
2 reviews
0 helpful votes
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Good search feature. Fast efficient shipping. Good selection of hard to find items for older bikes

Date of experience: August 18, 2024
Florida
1 review
0 helpful votes
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Called in the night before i ordered and they said they had in stock so i asked to hold it, the person on the phone said they would, i drove from Jax to Daytona to be there by 9 am and it had been sold before i got there somehow lol so then i had to order it. My overall experience was $#*! but yeah i guess you guys shipped it quick good job 😑

Date of experience: August 18, 2024
Tennessee
1 review
0 helpful votes
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Road Warrior Fairing
August 28, 2024

Came as described, can't wait to ride with the new fairing! A little pricey for what you get but still an affordable option.

Date of experience: August 18, 2024
California
1 review
0 helpful votes
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Parts name
August 28, 2024
Updated review

I hope it fits, not enough detail description to tell if I need to also order lens

Date of experience: August 18, 2024

I hope it fits
August 13, 2024
Previous review

I hope it fits

Date of experience: August 2, 2024
California
1 review
0 helpful votes
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Great
August 28, 2024

It was a very pleasant experience and always has been thank you guys

Date of experience: August 18, 2024
North Carolina
1 review
0 helpful votes
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Found the tank I was looking for!
August 28, 2024

Wasn't bad but when I tried to use the first time buyers code I was given it didn't work so I couldn't get my 10% off which this is the first time I've ever ordered anything from here!

Date of experience: August 18, 2024
California
1 review
0 helpful votes
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Great service
August 28, 2024

I have been ordering my tires for years from J&P always getting the product to me in a timely manner.

Date of experience: August 18, 2024
Illinois
1 review
0 helpful votes
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Customer Service
August 28, 2024

I had to call and the gentleman that provided the answers to my questions did a fantastic job

Date of experience: August 18, 2024
Tennessee
1 review
0 helpful votes
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Easy shopping experience
August 28, 2024
Updated review

I was able to quickly find what I wanted and, since I have bought several things from J&P and set up an account, check out even quicker. JP almost always ships the next day and I receive the item on our before the expected date. I always recommend J&P.

Date of experience: August 18, 2024

Easy order and fast shipping
July 7, 2024
Previous review

I ordered less than a week before we were leaving for vacation. The items arrived fast so I could secure them and install when I return. J&P hasn't disappointed.

Date of experience: June 27, 2024
Tennessee
1 review
0 helpful votes
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Springs
August 28, 2024

J&p was the only place I was able to find the advance weight springs for my point system on my 76 sportster

Date of experience: August 18, 2024
Michigan
3 reviews
0 helpful votes
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Passenger foot rest
August 28, 2024

Fit perfectly! Good quality and looks great on bike! Very satisfied!

Date of experience: August 18, 2024
Florida
1 review
0 helpful votes
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One stop shop
August 28, 2024

Found and had everything I needed and got it in a reasonable amount of time

Date of experience: August 18, 2024
Kentucky
1 review
0 helpful votes
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Great website
August 28, 2024
Updated review

Easy fast and just what I need, very informative on parts fitment. And parts are received just as described. Thanks j and p

Date of experience: August 18, 2024

Easy to use and fitment check was nice
May 1, 2024
Previous review

Easy to use and fitment check was nice

Date of experience: April 21, 2024
West Virginia
2 reviews
0 helpful votes
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Excellent
August 28, 2024

Easy website with on-time delivery. No problems encountered and pleased with results.

Date of experience: August 18, 2024
Michigan
1 review
0 helpful votes
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Bett weer Grips
August 28, 2024

After research, I landed on the Avon grips J&P had them in stock and I got them quickly. Install was easy.

Date of experience: August 18, 2024
Virginia
1 review
0 helpful votes
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FXSTC seat
August 28, 2024

This was a very easy transaction! Quick Service, good communication! Seat was delivered well packaged and in brand new condition.

Date of experience: August 18, 2024
Wyoming
1 review
0 helpful votes
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FLO oil filter
August 28, 2024

Great customer service and good communication. Knowledgeable and helpful personnel. The only thing negative is sometimes orders sit in processing too long before being shipped. Other than that great to do business with.

Date of experience: August 17, 2024
Tennessee
1 review
0 helpful votes
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Great service!
August 28, 2024

Amazing and fast. Shipping came through quick! Can't wait to use it on my bike!

Date of experience: August 17, 2024
California
1 review
0 helpful votes
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Good job
August 28, 2024

It was easy and fast, very satisfied with my purchase, a great place to shop

Date of experience: August 17, 2024
Florida
1 review
0 helpful votes
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Avon indian grips.
August 28, 2024
Updated review

Throttle side a little sloppier than o.e.m., grips are a bit longer as well, length ain't such a big deal, but the slop could definitely be improved, I think they were designed to fit both h.d. And indian with the exception of adding the notched washer in the throttle grip for the indian. AVON could have tightened up the tub clearance a little better for sure on the throttle grip, clutch side is great!

Date of experience: August 17, 2024

Would have been 5 stars but your promo code you sent...
August 17, 2024
Previous review

Would have been 5 stars but your promo code you sent did not work. Suppose to be an extra 10 % with email sign up

Date of experience: August 6, 2024