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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I'll think twice before placing an order again. It would have cost more to return the item than it was worth
I been a jp cycles customer for years. They have good parts and fast delivery!
I received the Tire days before I expected. A Pleasant Surprise!
There was no trouble product was perfect condition no scratches no blemishes at all the packing was perfect enough so no damage could be done to my helmet
Ordered Avon air grips for my Harley they came in a timely fashion and I got my 10% off new customer discount!
I ordered a paper valve cover gasket with silicone and it was folded in half in a small plastic envelope I was able to flatten it out in a book but wish it wasn't shipped that way
Experience was fine EXCEPT that no instructions were included in the box. Responding to review requests is a waste of time I'd rather spend on other things - like riding or wrenching on my bikes.
The address was changed to my neighbors house. I called JP cycle to find Where the package was delivered. No one seems to know why the address was changed by FedEx.
My experience was great the part I ordered was easy to locate and order
The product was exactly what I ordered and delivered on time. Was happy and would order again!
Painless ordering procedure….helmet visor arrived quickly and undamaged….will definitely be using J&P again
Product works great. Fits bike perfect, awesome experience
Got exactly what I wanted and in record time delivered right to my door.
Was very easy to order and I chatted with one of you agents asked how long the positive cable was to make sure It would be direct fit he told me 3 feet sound like it willfit perfect. I recieved and installed it was a perfect fit for my fatboy very good quality.Thanks
I purchased tires for my motorcycle is all. Fair price. Quick delivery.
It was easy and and shipping was fast to only took 5 minutes to order and a week or less to ship.
Easily navigated site user friendly I was able to find everything I needed all in one place with fast shipping.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We show that the order was delivered to the address entered on the web at time of purchase. We are happy you were able to locate the package and retrieve it.