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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,686
This company responds to reviews on average within 5 days

Instant Feedback

73,501 reviews

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Florida
1 review
0 helpful votes
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Hanle bar grips are junk
August 29, 2024
Updated review

I'll think twice before placing an order again. It would have cost more to return the item than it was worth

Date of experience: August 18, 2024

Very satisfied with cobra 909 slip on mufflers
March 29, 2024
Previous review

I been a jp cycles customer for years. They have good parts and fast delivery!

Date of experience: March 19, 2024
South Carolina
2 reviews
0 helpful votes
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Rubber side Down
August 29, 2024

I received the Tire days before I expected. A Pleasant Surprise!

Date of experience: August 18, 2024
New York
1 review
0 helpful votes
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It is excellent
August 29, 2024

There was no trouble product was perfect condition no scratches no blemishes at all the packing was perfect enough so no damage could be done to my helmet

Date of experience: August 18, 2024
Ohio
1 review
0 helpful votes
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First time customer, very happy!
August 29, 2024

Ordered Avon air grips for my Harley they came in a timely fashion and I got my 10% off new customer discount!

Date of experience: August 18, 2024
New Hampshire
1 review
0 helpful votes
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Valve cover gasket
August 29, 2024

I ordered a paper valve cover gasket with silicone and it was folded in half in a small plastic envelope I was able to flatten it out in a book but wish it wasn't shipped that way

Date of experience: August 18, 2024
Maryland
1 review
0 helpful votes
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Experience was fine EXCEPT that no instructions were included in the box. Responding to review requests is a waste of time I'd rather spend on other things - like riding or wrenching on my bikes.

Date of experience: August 18, 2024
Colorado
1 review
0 helpful votes
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Not the best service
August 28, 2024

The address was changed to my neighbors house. I called JP cycle to find Where the package was delivered. No one seems to know why the address was changed by FedEx.

Date of experience: August 18, 2024
Kimberly E. J&P Cycles Rep
over a year old

We show that the order was delivered to the address entered on the web at time of purchase. We are happy you were able to locate the package and retrieve it.

Mississippi
1 review
0 helpful votes
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Seamless ordering and delivery
August 28, 2024

My experience was great the part I ordered was easy to locate and order

Date of experience: August 18, 2024
Georgia
1 review
0 helpful votes
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Excellent
August 28, 2024

Very helpful customer service and quality product that was exactly what I needed

Date of experience: August 18, 2024
Ohio
1 review
0 helpful votes
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The product was exactly what I ordered and delivered on time. Was happy and would order again!

Date of experience: August 18, 2024
Utah
1 review
0 helpful votes
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Great product
August 28, 2024

I have ordered from jp cycle in the past never had any problems

Date of experience: August 18, 2024
Florida
1 review
0 helpful votes
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Fast and efficient ordering…..
August 28, 2024

Painless ordering procedure….helmet visor arrived quickly and undamaged….will definitely be using J&P again

Date of experience: August 18, 2024
Ohio
1 review
0 helpful votes
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The Beat
August 28, 2024

Product works great. Fits bike perfect, awesome experience

Date of experience: August 18, 2024
Florida
1 review
0 helpful votes
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Awesome
August 28, 2024

The experience was just awesome thank you it was on time and professional

Date of experience: August 18, 2024
Ohio
1 review
0 helpful votes
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Awesome service
August 28, 2024

Got exactly what I wanted and in record time delivered right to my door.

Date of experience: August 18, 2024
North Carolina
1 review
0 helpful votes
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None
August 28, 2024

Greta experience as always have bought several things and have always had a great experience

Date of experience: August 18, 2024
New Hampshire
1 review
0 helpful votes
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Voltage Regulator for 2000 Fatboy
August 28, 2024

Was very easy to order and I chatted with one of you agents asked how long the positive cable was to make sure It would be direct fit he told me 3 feet sound like it willfit perfect. I recieved and installed it was a perfect fit for my fatboy very good quality.Thanks

Date of experience: August 18, 2024
California
2 reviews
0 helpful votes
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I purchased tires for my motorcycle is all. Fair price. Quick delivery.

Date of experience: August 18, 2024
Colorado
1 review
0 helpful votes
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Easy purchase and quick shipping
August 28, 2024

It was easy and and shipping was fast to only took 5 minutes to order and a week or less to ship.

Date of experience: August 18, 2024
Ohio
2 reviews
0 helpful votes
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Pleasurable shopping experience.
August 28, 2024

Easily navigated site user friendly I was able to find everything I needed all in one place with fast shipping.

Date of experience: August 18, 2024