On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I ordered a seat from jpcycles cost around $800. The seat came damaged and i have returned the product. My complaint is I have yet to receive my money back so I can get a new seat. Thank you
The items I ordered came on time and exactly what I ordered, kudos!
I bought the same helmet in a smaller size based on the sizing chart(did not fit right) so I bought the XXL wanting to use my Harley Davidson intercom system but the helmet does not have deep enough pockets for the ear pieces. Other than that I like the helmet.
My delivery showed up as expected and in a timely fashion; no issues.
Quality kit, good instructions on spacer placement, just missing new torx fasteners for the stator. The plug is a little plump I had to trim off some rubber to get it in.
I placed my order and received my order very timely. The order I got was exactly what I needed.
I was really needing my order and it was actually delivered 2 days early! Yay!
Product was as described and priced reasonably shipping only took a few days
Fast delivery and item is accurate describe. Easy to purchase.
Service was awesome got next day shipping and it was next day after I ordered and it was here. Pretty good pricing on items and good quality products
Top notch service and best customer service ever experienced with any bike parts and questions.
Perfect Fit. Have not had a chance to check braking quality yet. But I will soon.
Purchased front and rear tires for the Softail. I was new to this and accidentally ordered a white wall, didn't know the difference between WWW and TWS but it's pretty so it's ok.
Tires came in on time as expected. Got them on the bike and we've put 140 miles on them at a charity ride. So far they're great. No complaints.
Great looking helmet but didn't fit. I'll be returning, need a smaller size.
Quick shipping, always easy shopping through website. Rpm membership saved me 20 bucks.
Amazing easy and fast found exactly what I needed really fast and that shipped it right away so my experience was great 10/10
The handlebars I ordered arrived on time and undamaged yet one side of the bars were sticking out of the box. This was most likely due to the bare being poorly packed in the box. At the end of the day everything was good
Placed the order for brake pads and they were at my home in 4 days.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members