Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Online shopping was okay, but I recieved parts that were labeled differently than what I ordered but customer service said everythng was oky?
They have fast shipping and smooth business options when ordering product online
The "stock" dealer replacement failed after 28 months. The "Twin Power" replacement will outlast the stock!
Ordering is easy. Will repost when I receive the pipes! Can't wait!
Received my pipes promptly! One clamp was deformed and had to use the original (no biggie but I like everything I paid for to work) and although I wiped the pipes down I did get a small part of "oil" that burnt in the pipe and of course its right where you can see it. Easy install! Nice low rumble yet not obnoxiously loud.
I ordered a guardian bell and it was delivered in three days and I am very satisfied with the service. I will shop here again.
I love ordering from this company it is fast and easy to use.
I love my new white grips they look really nice on my bike with the color scheme I chose. I received them fairly fast too.
Thanks!
Installation was a breeze. Read all instructions before you start and it's very easy.
J&P has always been my go to parts distributor 17+ years no complaints
The cap looks as good as the stock one did. At first the cap venting didn'tmatch the stock cap but I am using the new cap anyway.
Bought many times, always able to check content prior to purchase, makes for no returns. Shipping is not bad.
My part for my kickstand and my starter gear setup came in very quickly and I'm very satisfied thank you very much
Package arrived 1 week later than projected and looked as if it was taken from mixer full of rocks. Mail letters with USPS……leave shipping to the ones that do it right!
Shipping is ridiculous for an item that could be put in an envelope. The part I bought had to be sanded to get it flat enough. It did work fine, clutch retainer makes the bike shift much better.
I ordered a set of 95" pistons with rings and a complete top end gasket set. Price was fair, products were as described. FedEx caused a delay on the gasket set, it took 5 days even though I paid for two day shipping. Parts have been installed and worked perfectly.
The cable I purchased was exactly as advertised well worth the money and in saying that it was inexpensive but not cheap
This set does have most of the gaskets. My primary access cover has a rubber gasket not a flat gasket. Also they give you the seals for the lefty bearing, which you need to remove the inner cover to access, but there's no other inner gaskets with it.
Husband loved it, got lot of compliments on the fender bib. The fit was perfect, fast shipping.
Received item very quickly, satisfied with order overall.
The covers fitted perfect my motorcycles, good quality, great and fast service.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

