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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,853
quality
23,410
This company responds to reviews on average within 5 days

Instant Feedback

72,659 reviews

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Wyoming
1 review
0 helpful votes
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Okay
September 13, 2024

Online shopping was okay, but I recieved parts that were labeled differently than what I ordered but customer service said everythng was oky?

Date of experience: September 3, 2024
GB
2 reviews
0 helpful votes
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Thx
September 13, 2024

Love that you guys have APO address capability. Super helpful.

Date of experience: September 3, 2024
Maryland
1 review
0 helpful votes
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Great doing business!
September 13, 2024

They have fast shipping and smooth business options when ordering product online

Date of experience: September 3, 2024
Florida
1 review
0 helpful votes
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Battery replacement.
September 13, 2024

The "stock" dealer replacement failed after 28 months. The "Twin Power" replacement will outlast the stock!

Date of experience: September 3, 2024
Rhode Island
1 review
0 helpful votes
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Great Pipes, BUT
September 13, 2024

Ordering is easy. Will repost when I receive the pipes! Can't wait!
Received my pipes promptly! One clamp was deformed and had to use the original (no biggie but I like everything I paid for to work) and although I wiped the pipes down I did get a small part of "oil" that burnt in the pipe and of course its right where you can see it. Easy install! Nice low rumble yet not obnoxiously loud.

Date of experience: September 3, 2024
South Carolina
1 review
0 helpful votes
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The Guardian Bell
September 13, 2024
Updated review

I ordered a guardian bell and it was delivered in three days and I am very satisfied with the service. I will shop here again.

Date of experience: September 3, 2024

I love ordering from this company it is fast and easy...
October 25, 2023
Previous review

I love ordering from this company it is fast and easy to use.

Date of experience: October 25, 2023
California
1 review
0 helpful votes
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Handlebar grips
September 13, 2024

I love my new white grips they look really nice on my bike with the color scheme I chose. I received them fairly fast too.
Thanks!

Date of experience: September 3, 2024
Mississippi
1 review
0 helpful votes
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Exactly the quality expected from Arlen ness
September 13, 2024
Updated review

Installation was a breeze. Read all instructions before you start and it's very easy.

Date of experience: September 3, 2024

Trusted service
July 5, 2024
Previous review

J&P has always been my go to parts distributor 17+ years no complaints

Date of experience: June 24, 2024
California
1 review
0 helpful votes
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2003 Road King gas cap
September 13, 2024

The cap looks as good as the stock one did. At first the cap venting didn'tmatch the stock cap but I am using the new cap anyway.

Date of experience: September 2, 2024
Idaho
1 review
0 helpful votes
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Shipping was decent, price was good. As pictured.
September 13, 2024
Updated review

Bought many times, always able to check content prior to purchase, makes for no returns. Shipping is not bad.

Date of experience: September 2, 2024

Fast shipping last time
August 15, 2024
Previous review

Fast shipping last time. Good selection.

Date of experience: August 4, 2024
California
1 review
0 helpful votes
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Great!
September 13, 2024

Great purchase and fast shipping. Will buy from again. Pleasure doing business with

Date of experience: September 2, 2024
Illinois
1 review
0 helpful votes
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Harley parts
September 13, 2024

My part for my kickstand and my starter gear setup came in very quickly and I'm very satisfied thank you very much

Date of experience: September 2, 2024
Kentucky
1 review
0 helpful votes
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Shipping USPS joke
September 13, 2024

Package arrived 1 week later than projected and looked as if it was taken from mixer full of rocks. Mail letters with USPS……leave shipping to the ones that do it right!

Date of experience: September 2, 2024
Oregon
1 review
0 helpful votes
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Good value
September 13, 2024

Shipping is ridiculous for an item that could be put in an envelope. The part I bought had to be sanded to get it flat enough. It did work fine, clutch retainer makes the bike shift much better.

Date of experience: September 2, 2024
Missouri
1 review
0 helpful votes
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Pistons and gaskets
September 13, 2024

I ordered a set of 95" pistons with rings and a complete top end gasket set. Price was fair, products were as described. FedEx caused a delay on the gasket set, it took 5 days even though I paid for two day shipping. Parts have been installed and worked perfectly.

Date of experience: September 2, 2024
Washington
1 review
0 helpful votes
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Throttle Cable
September 13, 2024

The cable I purchased was exactly as advertised well worth the money and in saying that it was inexpensive but not cheap

Date of experience: September 2, 2024
Maine
2 reviews
0 helpful votes
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Check what your ordering
September 13, 2024
Updated review

This set does have most of the gaskets. My primary access cover has a rubber gasket not a flat gasket. Also they give you the seals for the lefty bearing, which you need to remove the inner cover to access, but there's no other inner gaskets with it.

Date of experience: September 2, 2024

Quick and easy
March 3, 2024
Previous review

Quick and easy

Date of experience: March 3, 2024
Michigan
2 reviews
0 helpful votes
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Fender bib
September 13, 2024

Husband loved it, got lot of compliments on the fender bib. The fit was perfect, fast shipping.

Date of experience: September 2, 2024
Alabama
1 review
0 helpful votes
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Fast shipping
September 13, 2024

Received item very quickly, satisfied with order overall.

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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As expected
September 13, 2024

The covers fitted perfect my motorcycles, good quality, great and fast service.

Date of experience: September 2, 2024