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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Will be doing more shopping here in the future and I would recommend to anyone
Was looking for engine gaurd / crash bars for my V Star 950 and they had more than 1 style to choose from and good pricing
I ended up ordering the wrong part So I call j p cycles. The customer service person that I talked to was very Helpful, he was able to get me the correct part and explain to me How to
Return the wrong part, and get credited For it. I was varry pleased with the Whole experience And how smoothly everything went.
I ordered a replacement gas tank for my Dyna. When the tank was delivered it was dented on both side. I called J&P and they sent me a return label and placed a order for another tank. I just received it today and it is in good shape.
I was disappointed with the chrome finish on the seat bracket. Seemed a bit rough around the edges.
Fast delivery. Great efficient customer service. JP Cycles is the best.
Shopped here for over 30 years.
Great experience everytime!
Highly recommend JP!
I ordered new air horns and they look and sound fantastic! I received my order fast and and correct.
Slow to ship however it was free shipping. Usually have very good experience
Holy crap was the delivery fast. I ordered the camera later in the evening after business hours. I was expecting it to take a few days to process and another 2-3 days shipping but it was here 2 days after ordering!
Online shopping was okay, but I recieved parts that were labeled differently than what I ordered but customer service said everythng was oky?
They have fast shipping and smooth business options when ordering product online
The "stock" dealer replacement failed after 28 months. The "Twin Power" replacement will outlast the stock!
Ordering is easy. Will repost when I receive the pipes! Can't wait!
Received my pipes promptly! One clamp was deformed and had to use the original (no biggie but I like everything I paid for to work) and although I wiped the pipes down I did get a small part of "oil" that burnt in the pipe and of course its right where you can see it. Easy install! Nice low rumble yet not obnoxiously loud.
I ordered a guardian bell and it was delivered in three days and I am very satisfied with the service. I will shop here again.
I love ordering from this company it is fast and easy to use.
I love my new white grips they look really nice on my bike with the color scheme I chose. I received them fairly fast too.
Thanks!
Installation was a breeze. Read all instructions before you start and it's very easy.
J&P has always been my go to parts distributor 17+ years no complaints
The cap looks as good as the stock one did. At first the cap venting didn'tmatch the stock cap but I am using the new cap anyway.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

