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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,845
quality
23,373
This company responds to reviews on average within 5 days

Instant Feedback

72,575 reviews

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Georgia
1 review
0 helpful votes
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Great
September 13, 2024

Great the workers were awesome and rpm membership was helpful

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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Will be doing more shopping here in the future and I would recommend to anyone

Date of experience: September 3, 2024
Canada
1 review
0 helpful votes
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Good prices and shipping
September 13, 2024

Was looking for engine gaurd / crash bars for my V Star 950 and they had more than 1 style to choose from and good pricing

Date of experience: September 3, 2024
Wisconsin
1 review
0 helpful votes
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Returning order
September 13, 2024

I ended up ordering the wrong part So I call j p cycles. The customer service person that I talked to was very Helpful, he was able to get me the correct part and explain to me How to
Return the wrong part, and get credited For it. I was varry pleased with the Whole experience And how smoothly everything went.

Date of experience: September 3, 2024
Virginia
1 review
0 helpful votes
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Fuel Tank
September 13, 2024

I ordered a replacement gas tank for my Dyna. When the tank was delivered it was dented on both side. I called J&P and they sent me a return label and placed a order for another tank. I just received it today and it is in good shape.

Date of experience: September 3, 2024
New York
2 reviews
0 helpful votes
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I was disappointed with the chrome finish on the seat bracket. Seemed a bit rough around the edges.

Date of experience: September 3, 2024

Easy peazy, love JPC …
June 30, 2024
Previous review

Easy peazy, love JPC …

Date of experience: June 19, 2024
Missouri
1 review
0 helpful votes
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Slip on mufflers
September 13, 2024

Was just what I expected and am happy with the overall product

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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You guys rock
September 13, 2024

Fast delivery. Great efficient customer service. JP Cycles is the best.

Date of experience: September 3, 2024
Illinois
1 review
0 helpful votes
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Shopped here for over 30 years.
Great experience everytime!

Highly recommend JP!

Date of experience: September 3, 2024

I ordered new air horns and they look and sound fantastic! I received my order fast and and correct.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Very slow to ship
September 13, 2024

Slow to ship however it was free shipping. Usually have very good experience

Date of experience: September 3, 2024
Indiana
1 review
0 helpful votes
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Glad I found J&P
September 13, 2024

Holy crap was the delivery fast. I ordered the camera later in the evening after business hours. I was expecting it to take a few days to process and another 2-3 days shipping but it was here 2 days after ordering!

Date of experience: September 3, 2024
Wyoming
1 review
0 helpful votes
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Okay
September 13, 2024

Online shopping was okay, but I recieved parts that were labeled differently than what I ordered but customer service said everythng was oky?

Date of experience: September 3, 2024
GB
2 reviews
0 helpful votes
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Thx
September 13, 2024

Love that you guys have APO address capability. Super helpful.

Date of experience: September 3, 2024
Maryland
1 review
0 helpful votes
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Great doing business!
September 13, 2024

They have fast shipping and smooth business options when ordering product online

Date of experience: September 3, 2024
Florida
1 review
0 helpful votes
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Battery replacement.
September 13, 2024

The "stock" dealer replacement failed after 28 months. The "Twin Power" replacement will outlast the stock!

Date of experience: September 3, 2024
Rhode Island
1 review
0 helpful votes
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Great Pipes, BUT
September 13, 2024

Ordering is easy. Will repost when I receive the pipes! Can't wait!
Received my pipes promptly! One clamp was deformed and had to use the original (no biggie but I like everything I paid for to work) and although I wiped the pipes down I did get a small part of "oil" that burnt in the pipe and of course its right where you can see it. Easy install! Nice low rumble yet not obnoxiously loud.

Date of experience: September 3, 2024
South Carolina
1 review
0 helpful votes
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The Guardian Bell
September 13, 2024
Updated review

I ordered a guardian bell and it was delivered in three days and I am very satisfied with the service. I will shop here again.

Date of experience: September 3, 2024

I love ordering from this company it is fast and easy...
October 25, 2023
Previous review

I love ordering from this company it is fast and easy to use.

Date of experience: October 25, 2023
California
1 review
0 helpful votes
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Handlebar grips
September 13, 2024

I love my new white grips they look really nice on my bike with the color scheme I chose. I received them fairly fast too.
Thanks!

Date of experience: September 3, 2024
Mississippi
1 review
0 helpful votes
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Exactly the quality expected from Arlen ness
September 13, 2024
Updated review

Installation was a breeze. Read all instructions before you start and it's very easy.

Date of experience: September 3, 2024

Trusted service
July 5, 2024
Previous review

J&P has always been my go to parts distributor 17+ years no complaints

Date of experience: June 24, 2024
California
1 review
0 helpful votes
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2003 Road King gas cap
September 13, 2024

The cap looks as good as the stock one did. At first the cap venting didn'tmatch the stock cap but I am using the new cap anyway.

Date of experience: September 2, 2024