On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Fast & and great products 🏁 recommend having a small box pop up for like if I'm buying tires maybe say oh maybe need these inner tubes as well hahaha because i definitely forgot to order them too
Great smooth transaction with for an awesome bag that works perfectly
No complaints, very competitive prices, super fast processing times for fast shipping!
I accidentally ordered wrong size tire. Contacted customer service and spoke to Samantha. Even though it was my error, Samantha was understanding, humorous, empathetic and a great person to speak to.
I love getting parts from J&P Cycles. 90 to 95% of the parts I put on my bike came from J&P Cycles on my 04 Road King Classic
I love getting parts from J&P Cycles. Probably 95% of my bike came from J&P Cycles from the wheels and tires to my S&S exhaust and my Quadzilla front fairing and handlebars
It works, adjuster isn't the easiest to get to but all in all a ok purchase
Only complaint is I paid the extra $34 for next day delivery and did not receive it but I spoke with a representative and was finally reimbursed.
Received them so Fast. Packed Well for Shipping. Ordered by Telephone, The person in Telephone Sales was very polite & Profesional!
Seamless. I was truly excited about the ordering what I needed for my motorcycle.
I got my cover in a few days but couldn't install it right away because it took 2 weeks for the screws to come.
J&P Cycles had the tires I was looking for my vintage Kawasaki. They arrived fast and look awesome!
My purchase experience was great. Being required to type 50 characters for this review was a bit too much. Drop that requirement and you'll get more reviews.
Great service, the order was shipped in a timely manner and the correct part was shipped.
Great Prices and quality of parts, easy to use / navigate the website
Quick easy ordering of quality products and fast delivery!
More details for the products would be helpful in selecting what is needed. The sight said it was a product match for my year and model but was only for the aftermarket pieces that are sold on your site.
Order ship quickly and safely parts where correct and nicely packaged
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue