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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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I got all the right thing I ordered. I also even got the order early.
Buying the seat and the delivery was great. I personally did not like how the seat fit but that had nothing to do with J&P Cycles. But I did call customer service and spoke with them about it and they were amazing in helping me return the item and help with choosing anything seat. I will continue to order from them and highly recommend other people to use them as well.
Found the part ordered and had it within a few days. It was quick and easy
Product was good as I was hoping. Got my order delivered in just a couple days.
Check out was easy. Many products to choose from for my motorcycle.
Ordered a new seat, at the best price I could find. Wife hated it, so the return was pain free.
Decent replacement part. Doesn't seem to have the quality of oem. I had to de burr the gears before installing
Parts arrived on time, in new condition. With helpful instructions and diagrams.
The best review is a painless one. This one was.
The only reason for 3 stars is the line blew. It's always good shopping with them. And the product brand is always amazing. Not sure why it blew 10 minutes into run time when back together but it did.
Everything I have ordered from your company has always been of high quality easy to find on your website and delivers in a timely manner
The battery arrived five days earlier than expected! Thank you.
Haven't installed the battery yet so I don't know the quality of the product yet.
Quick shipping, however the part didn't fit my bike even though it was the correct filament. Returned part, quick refund. Great customer service.
I received a 10% off purchase code but it wouldn't let me use it. I was saddened they issued me a discount code but I wasn't able to apply it.
I received a 10% off purchase code but it wouldn't let me use it.
I have not installed the parts yet but they look fine.
My experience was fine until this survey would not accept my response because it was too short.
I am a repeat customer of J&P. And theres good reason why i continue to do business with such a great retailer. Its becouse of the online ordering process, and the continuation of the customer support even after items have been delivered. They are my goto motorcycle needs contact. Never have i had any kind of issue with J&p.
You guys are my number one source for aftermarket parts. I always shop around but always find myself back at J&P
Easy peasy. Found what i wanted and now its on the way. Came as described and priced competitively.
I have dealt with this company in store and over the internet and they are very helpful.
Quick easy to order and place, fast shipping. Package showed up undamaged. Product was as ordered.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

