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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,831
quality
23,257
This company responds to reviews on average within 5 days

Instant Feedback

72,318 reviews

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Florida
1 review
0 helpful votes
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Replace damage crash bar
September 20, 2024

Product came fast, packaged up very very well. It was a perfect fit. Had to use the old bolts. Because the new ones that came with it was to small. Highly recommend J&P Cycle.

Date of experience: September 10, 2024
New York
1 review
0 helpful votes
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Nice well built product
September 20, 2024

It's a nice speaker but for what you pay for it you would think it would be a little louder. Sounds good till about 60 miles an hour after that it gets hard to hear. Instructions are not the best but if you are mechanically inclined you won't have any problems with the product installation. Over all if your just putting around town it's a good speaker.

Date of experience: September 10, 2024
Illinois
1 review
0 helpful votes
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Great product
September 20, 2024

Item is perfect. Very easy to install. Very happy with the results.

Date of experience: September 9, 2024
Texas
1 review
0 helpful votes
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Great service
September 20, 2024

Everything went smoothly since the moment I logged on their website

Date of experience: September 9, 2024
Michigan
1 review
0 helpful votes
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Wasted money on two day shipping
September 20, 2024

Pay $20 extra on the $30 part for two day shipping receive order six days later

Date of experience: September 9, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue. I looked into your issue and see a refund was issued for your shipping.

Alabama
1 review
0 helpful votes
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...
September 20, 2024

...

Date of experience: September 9, 2024
Indiana
1 review
0 helpful votes
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Great customer care and quick response to an issue.
September 20, 2024
Updated review

Great product and very fast shipping. I have never had any issues with products

Date of experience: September 9, 2024

Very Good and quick
December 2, 2023
Previous review

Very Good and quick

Date of experience: December 1, 2023
Oklahoma
1 review
0 helpful votes
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Great prices great products
September 20, 2024

Everything was great. A little weird getting multiple packages.

Date of experience: September 9, 2024
Texas
1 review
0 helpful votes
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Excellent
September 20, 2024

Very pleased with riser extension. Good customer service tech.

Date of experience: September 9, 2024
Pennsylvania
1 review
0 helpful votes
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Great easy checkout, and product was as described and fit perfectly. However, had they had a picture of the back of it I'd have known the gasket style was different. Forced me to have to go return and purchase a different gasket than the OEM style.

Date of experience: September 9, 2024
Illinois
1 review
0 helpful votes
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Customer service is amazing
September 20, 2024

My oil pressure never showers up I got in contact with them and they shipped out a replacement asap and I got it the second time around

Date of experience: September 9, 2024
California
1 review
0 helpful votes
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Always have what I need.
September 20, 2024

You always have what i need. Good price and fits. Been a customer for many years now.

Date of experience: September 9, 2024
Texas
1 review
0 helpful votes
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Riding boots
September 20, 2024

This was the place to find the motorcycle riding boots I wanted, easy on and off, right treads for no-slip stance, and toe area not too thick to allow easy shifter manipulation. Good price, shipped promptly, and great quality.

Date of experience: September 9, 2024
Georgia
1 review
0 helpful votes
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Professional customer service.
September 19, 2024

I was able to locate and order parts with ease and their reps are a great help

Date of experience: September 9, 2024
New York
1 review
0 helpful votes
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Prefered Oil Distributor
September 19, 2024

Due to the quality of oil/products, quick shipping and great customer service, Amsoil has my service. I have not had a bad experience with Amsoil and find comfort knowing my V-twin is protected.

Date of experience: September 9, 2024
Georgia
1 review
0 helpful votes
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I've ordered from J&P many times I've never been sorry that I had. Always got exactly what I paid for and it's always been here when they told me it would.

Date of experience: September 9, 2024
Pennsylvania
2 reviews
0 helpful votes
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Great, fast service!
September 19, 2024

Had some 3 inch mirrors on my springer,could'nt see behind me,! So i needed something better, j.p cycles to the rescue! Thanks for the fast service!

Date of experience: September 9, 2024
New York
1 review
0 helpful votes
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Fixed my issue
September 19, 2024

00 xl883c blinker issue. Installed the badlands load equalizer and it remedied the situation. Bike is back legal

Date of experience: September 9, 2024
Virginia
1 review
0 helpful votes
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Wheel bearing
September 19, 2024
Updated review

So far,I'm happy with all I have purchased from J&,P cycles.
Guess I miss read the add. Saw quantity of one so I ordered two. Seems quantity of one includes left and right bearings. It's ok though now i can replace rear bearing also.

Date of experience: September 9, 2024

So far,I'm happy with all I have purchased from J&,P...
September 4, 2024
Previous review

So far,I'm happy with all I have purchased from J&,P cycles.

Date of experience: August 25, 2024
Georgia
1 review
0 helpful votes
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Easy to use
September 19, 2024
Updated review

Quick and easy. Found the part that I needed and straight to check out. Right part Everytime I ordered. Cheaper than the other sites that is for sure. Shipping was early and prompt

Date of experience: September 9, 2024

Brake pads
June 27, 2024
Previous review

Fast and easy to use. Right part and right on time. I'm a repeat customer. Replacement pad had 49k miles on it. Original pad only 12k.

Date of experience: June 17, 2024