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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,878
quality
23,626
This company responds to reviews on average within 5 days

Instant Feedback

73,263 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Chrome Custom Mirror's
September 20, 2024

Received them so Fast. Packed Well for Shipping. Ordered by Telephone, The person in Telephone Sales was very polite & Profesional!

Date of experience: September 10, 2024
District of Columbia
1 review
0 helpful votes
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Seamless. I was truly excited about the ordering what I needed for my motorcycle.

Date of experience: September 10, 2024
Wisconsin
1 review
0 helpful votes
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Slow shipping
September 20, 2024

I got my cover in a few days but couldn't install it right away because it took 2 weeks for the screws to come.

Date of experience: September 10, 2024
Kimberly E. J&P Cycles Rep
over a year old

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Ohio
1 review
0 helpful votes
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New tires for a old Kawasaki
September 20, 2024

J&P Cycles had the tires I was looking for my vintage Kawasaki. They arrived fast and look awesome!

Date of experience: September 10, 2024
Colorado
1 review
0 helpful votes
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Replacement OEM Turn Signal Lenses.
September 20, 2024

My purchase experience was great. Being required to type 50 characters for this review was a bit too much. Drop that requirement and you'll get more reviews.

Date of experience: September 10, 2024
Arkansas
1 review
0 helpful votes
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First Rate
September 20, 2024

Great service, the order was shipped in a timely manner and the correct part was shipped.

Date of experience: September 10, 2024
Colorado
3 reviews
0 helpful votes
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Great Prices & Quality
September 20, 2024

Great Prices and quality of parts, easy to use / navigate the website

Date of experience: September 10, 2024
North Carolina
1 review
0 helpful votes
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Quality and fast delivery
September 20, 2024

Quick easy ordering of quality products and fast delivery!

Date of experience: September 10, 2024
North Carolina
1 review
0 helpful votes
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Product description
September 20, 2024

More details for the products would be helpful in selecting what is needed. The sight said it was a product match for my year and model but was only for the aftermarket pieces that are sold on your site.

Date of experience: September 10, 2024
Massachusetts
1 review
0 helpful votes
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Nice and easy to find the right parts
September 20, 2024

Order ship quickly and safely parts where correct and nicely packaged

Date of experience: September 10, 2024
Utah
1 review
0 helpful votes
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It was an enjoyable shopping experience
September 20, 2024

Was easy to find what I needed. Everything was easy to find. The website is very easy to navigate. They make it easy to find what you need.

Date of experience: September 10, 2024
Wyoming
3 reviews
0 helpful votes
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Happy with product. Communication could be better at JP. A little pricey. Easy install.

Date of experience: September 10, 2024
Maryland
1 review
0 helpful votes
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The website is easy to use and help you with what you need to find. Shipping is fast and easy.

Date of experience: September 10, 2024
Brazil
1 review
0 helpful votes
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Perfeição.
September 20, 2024

Qualidade boa, entrega rápida, estou satisfeito com a facilidade em comprar.

Date of experience: September 10, 2024
Australia
1 review
0 helpful votes
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International
September 20, 2024

Found them a little expensive. Membership makes it cheaper, I know, but that costs too.
Shipping is well priced and fast. Customer service is second to none. Always come back.

Date of experience: September 10, 2024
North Carolina
1 review
0 helpful votes
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Painless
September 20, 2024
Updated review

I ordered the wrong size brake light switch and had to return it and reordered the correct one. The return was no problem and self explanatory.

Date of experience: September 10, 2024

Found exactly what I needed right away after ordering...
September 10, 2024
Previous review

Found exactly what I needed right away after ordering the wrong part the first time.

Date of experience: August 31, 2024
Florida
2 reviews
0 helpful votes
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Maintenance
September 20, 2024

Found all I needed the back rest was a perfect fit it the best way to get all I need

Date of experience: September 10, 2024
New York
2 reviews
0 helpful votes
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Single fire
September 20, 2024
Updated review

Installed in 20 minutes, works great, good clear directions

Date of experience: September 10, 2024

89 sportster parts
April 26, 2024
Previous review

Packages came very quickly, everything was perfect, very happy!

Date of experience: April 16, 2024
Florida
1 review
0 helpful votes
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Replace damage crash bar
September 20, 2024

Product came fast, packaged up very very well. It was a perfect fit. Had to use the old bolts. Because the new ones that came with it was to small. Highly recommend J&P Cycle.

Date of experience: September 10, 2024
New York
1 review
0 helpful votes
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Nice well built product
September 20, 2024

It's a nice speaker but for what you pay for it you would think it would be a little louder. Sounds good till about 60 miles an hour after that it gets hard to hear. Instructions are not the best but if you are mechanically inclined you won't have any problems with the product installation. Over all if your just putting around town it's a good speaker.

Date of experience: September 10, 2024