Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,830
quality
23,246
This company responds to reviews on average within 5 days

Instant Feedback

72,257 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow david d.
Unfollow david d.
Share Review
Report Review

Great service, quality products
September 29, 2025
Updated review

Perfect, came promptly, great experience with this company in the past.

Date of experience: September 19, 2025

Great site, lots of information, easy to order
September 18, 2025
Previous review

Great site, lots of information, easy to order.

Date of experience: September 8, 2025
North Carolina
1 review
0 helpful votes
Follow Phillip H.
Unfollow Phillip H.
Share Review
Report Review

Classic meets new age
September 29, 2025

These whitewall tires came wrapped well and with a blue protective coat on the whitewall. These tires have been installed and they are very well made and extremely comfortable ride for sure! Shipping and price were exceptional!

Date of experience: September 19, 2025
Massachusetts
1 review
0 helpful votes
Follow travis r.
Unfollow travis r.
Share Review
Report Review

Paint matched what i was looking for
September 29, 2025

I was looking for paint so i could paint the frame of my kx125, i was looking around and found jnp cycles witch had exactly what i needed.

Date of experience: September 7, 2025
Kansas
1 review
0 helpful votes
Follow Duane F.
Unfollow Duane F.
Share Review
Report Review

Clear View Riding
September 29, 2025

My instore experience was great and we ordered the windshield I wanted. I was updated everyday of its location and it arrived before I got back home from vacation. The part has been installed and fits perfectly.

Date of experience: September 14, 2025
Missouri
1 review
0 helpful votes
Follow Steve M.
Unfollow Steve M.
Share Review
Report Review

Great speed on shipping
September 29, 2025

Parts were shipped out in a timely manner but fedex tore the jellyfish out of both boxes

Date of experience: September 19, 2025
Illinois
1 review
0 helpful votes
Follow Bradley C.
Unfollow Bradley C.
Share Review
Report Review

Service Book Purchase
September 29, 2025

Process was simple, product arrived on time and was as described.

Date of experience: September 19, 2025
Missouri
1 review
0 helpful votes
Follow Timothy S.
Unfollow Timothy S.
Share Review
Report Review

Always been treated well every time I have bought something from j. And b.

Date of experience: September 19, 2025

I found what I needed
September 18, 2025
Previous review

I found what I needed

Date of experience: September 8, 2025
Montana
1 review
0 helpful votes
Follow SHANE M.
Unfollow SHANE M.
Share Review
Report Review

Heritage114
September 29, 2025
Updated review

Shipped quickly, parts were correct & worked great.

Date of experience: September 19, 2025

HATE TECHNOLOGY BUT MADE IT WORK
September 18, 2025
Previous review

HATE TECHNOLOGY BUT MADE IT WORK

Date of experience: September 8, 2025
Arizona
1 review
0 helpful votes
Follow James W.
Unfollow James W.
Share Review
Report Review

Item was not what I thoufght I ordered
September 29, 2025

Item was not what the picture made it appear to be,

Date of experience: September 19, 2025
Kimberly E. — J&P Cycles Rep
6 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Michigan
1 review
0 helpful votes
Follow Darvis H.
Unfollow Darvis H.
Share Review
Report Review

Fast delivery
September 29, 2025

Good and fast delivery, quality product. Would recommend to anyone

Date of experience: September 19, 2025
Texas
1 review
0 helpful votes
Follow Anthony R.
Unfollow Anthony R.
Share Review
Report Review

Easy as always
September 29, 2025

Product numbers are easy to find in description as well as compatible parts. Easy to make sure you are getting the right part.

Date of experience: September 19, 2025
Florida
1 review
0 helpful votes
Follow RON B.
Unfollow RON B.
Share Review
Report Review

Saddlebag guards
September 29, 2025

When I received my package, everything was as promised.

Date of experience: September 19, 2025
Colorado
1 review
0 helpful votes
Follow crystal S.
Unfollow crystal S.
Share Review
Report Review

Fast shipping and products are amazing
September 29, 2025

Ordering was easy and we got our product quickly with no issues

Date of experience: September 19, 2025
North Carolina
1 review
0 helpful votes
Follow Douglas F.
Unfollow Douglas F.
Share Review
Report Review

Awesome Experience
September 29, 2025

Exact fit and look up was simple, quick, and accurate. Customer service was friendly, knowledgeable, and courteous. Shipping time was fast and items arrived undamaged. I would definitely recommend and reorder from them again!

Date of experience: September 5, 2025
Pennsylvania
1 review
0 helpful votes
Follow Cecilia O.
Unfollow Cecilia O.
Share Review
Report Review

Good experience!
September 29, 2025

I was happy with my quad lock phone case - it was reasonably priced and came in a reasonable amount of time! No issues with my experience!

Date of experience: September 19, 2025
Pennsylvania
1 review
0 helpful votes
Follow Gary R.
Unfollow Gary R.
Share Review
Report Review

Cost
September 29, 2025

While I was glad you had the part I needed, your shipping costs were astronomical! The shipping cost was 2 1/2 times the cost of the part and the part only weighed 8 ounces!

Date of experience: September 18, 2025
Kimberly E. — J&P Cycles Rep
6 months ago

All domestic orders over $49.99 ship free within the contiguous 48 states. If your order is below this amount, we offer flat-rate shipping at a discount of USD 7.99. International shipping is different depending on the country being shipped to. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com

Massachusetts
1 review
0 helpful votes
Follow Juan D.
Unfollow Juan D.
Share Review
Report Review

Excellent
September 29, 2025
Updated review

Very satisfied, easy to shop and very quick delivery.

Date of experience: September 18, 2025

Fast and easy
September 14, 2025
Previous review

Fast and easy

Date of experience: September 4, 2025
Florida
1 review
0 helpful votes
Follow Tommie U.
Unfollow Tommie U.
Share Review
Report Review

Great New Coil
September 29, 2025

Fast service! Comfortable using this company again!

Date of experience: September 18, 2025
Colorado
1 review
0 helpful votes
Follow Jeff T.
Unfollow Jeff T.
Share Review
Report Review

Hard to find.
September 29, 2025
Updated review

Windshield did come with a small crack. Installed anyway as I needed windshield. Works great and after 400 miles no extension of crack.

Date of experience: September 18, 2025

Fast and easy, if part is not out of stock
September 17, 2025
Previous review

Fast and easy, if part is not out of stock.

Date of experience: September 7, 2025
South Carolina
1 review
0 helpful votes
Follow Greg H.
Unfollow Greg H.
Share Review
Report Review

Motorcycle battery
September 29, 2025

Someone posted that the battery came without acid but that was not the case. Shipping was fast and accurate. Great service from J&P cycles.

Date of experience: September 18, 2025