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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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I have ordered twice now and both times have been fast at getting shipped and questions were answered promptly. Will continue to use them for parts.
Bought a 15 Fatboy. I am 6'2"" and sitting on stock seat I felt like I was sitting right on the tank. Was looking for a SOLO seat that would back me away from tank. Asked your Customer rep if J&P had any seats that would do this. He suggested a Mustang Wide Tripper. It works perfectly, thank for the help!
Was able to have my questions all answered. Thank you for making this easy!
It was fairly simple to me. Pick out what you want from a few different choices and add it to either your cart or your wishlist. When I had collected everything that I was looking for, I checked out.
I received an email confirming my order. Then, a short time later, another email letting me know that my order was on the way... the next thing I knew was that my parts were at my door. You just can't complain about that kind of service.
Absolutely simple. Except for the close out deals. There's a lot of stuff to look through. It's all good.
Sales, rep was patient as I explained what ai needed, and did his due diligence to make sure I got the right item.
Good parts, good selection for old bikes, '87 & '77.
Every time I order the correct item as always shipped fast, definitely recommend
Work well made a motorcycle sound real good. I buy them all my parts from you guys.
Site was easy to navigate, found exactly what I was looking for and felt confident with the compatibility to my bike. Was reassured every step of the way with confirmation emails tracking where package was and when it would arrive.
Always easy to order. Great using my membership dollars! My yearly membership paid for itself in my first 2 orders.
Stoked on the speed at which I could get back on the road!
Two American flags for your pk rack.easy order, arrived quickly, perfect fit and look very nice.
Quick and easy to order and check out.
I ordered some Khrome Werks pipes for my husband. Received damaged. Both pipes were damaged on the ends. Called JP Cycle sent in pictures. They sent me prepaid return labels. We had new pipes in a couple days.
They typically have everything you need for every Motorcycle out there. I've never been disappointed with research and parts and pieces and lights, and whatever I've needed they've always come through… A timely manner, when I've called there's always been someone there to answer the phone to answer all my questions and direct me to the right Person that I would need to talk to
Wrong part you need to review your parts list for parts that fit the bike.
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
It was good as usual, I can more often than not find what I need here.
Site is so user friendly and prompt delivery of products. Been a customer for many years now for motorcycle, snowmobile, and quad parts and accessories.
Ordered 2 battery cover tops by accident and the kind lady let me keep the extra and gave me credit so I could get side cover without loosing money. Parts were here in a few days and was a seamless process.
No matter what I am looking for its rare that they do not have it, or you find it lower priced elsewhere. I have never had a bad experience at J&P one of my go to retailers for my motorcycle needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re very sorry your pipes arrived damaged, but we’re glad our team was able to quickly get a replacement out to you. Thank you for giving us the opportunity to make things right—we truly appreciate your patience and your trust in us. Wishing you and your husband many safe and enjoyable rides!