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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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It was Great Ordered Parts the came in quickly but was in separate deliveries but it all worked out back on the Road with the wind in my face!😁
Very fast shipping excellent service. Best place for quality parts.
This is the second battery I have bought from J&P Cycles, the first one was purchased and installed in the spring of 2014. This battery has been installed in Sept. 2024, hopefully I will get another 10 years!
Fantastic service,an quality parts.Im expressed with the quality an workman in the parts,The delivery time was great an I will be ordering from you again very soon.
I ordered a new saddleman seat for my sportster and I'm extremely happy with it shipping took a little longer then expected but over all happy
I bought the wrong size tire. Called J&P and talked to a nice agent, I apologize I don't remember her name. She took care of everything ordering the correct tire and taking the wrong tire back.
Windshield is nice. View is distorted near the top where it curves for wind deflection.
Combined together with reliable packaging and great delivery times, I am always going to be a customer of JPCycles.
Very impressed wth the order turnaround. Product was as advertised. Wished I could have had more time before reviewing the product.
Couldn't get the flastuner to connect to my iPhone 13 had my son's android to connect I still can't connect to my phone really want to use the auto tune and the other settings for real time if could please let me know how to connect it to an iPhone thanks
Great selection of items that I needed to fix my Sporty. 2 days delivery was a breeze! THANKS
I had some questions about a product so I called and talked to a rep and he answered my questions, I placed my order, received in a couple days and it works-good!
The company has been excellent in having what I want and delivers in a speedy manner very pleased with the service. The product which I purchased haven't had a chance to try it out due to the weather but if I know jp cycles I am sure I will be very happy as well
This an awesome company to do business with products are great and won't put a damper on you finances not to mention the speedy delivery I give the company 2 thumbs 👍 up
Make sure the product is on time. Otherwise, the product is very good
We looked into this order we see you placed it on 9/15 and FedEx delivered on 9/17. If you have another issue Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected]
I always enjoy shopping with J&P Cycles. They are the first stop when I need something for my bike
Quick and easy ordering, quality parts, never an issue with anything I've ever ordered.
My experience was flawless. Their website is intuitive to access and it was easy to find the parts for which I was searching. The order was placed without issue and the parts were shipped without delay. I wish every experience with an online vendor was as easy as it was with J&P Cycles.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected] so we can assist you and make this right.