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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,853
quality
23,409
This company responds to reviews on average within 5 days

Instant Feedback

72,640 reviews

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1 review
0 helpful votes
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Glitch
April 3, 2026

Glitch Reported in Shipping Team at J&PCycle did me right got my parts now to do my prep for season of Riding Thank You All

Date of experience: March 24, 2026
Kimberly E. — J&P Cycles Rep
3 hours ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Texas
1 review
0 helpful votes
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Fair price and fast shipping
April 3, 2026
Updated review

I was not sure about buying the Drag Specialties slip on mufflers for my street glide. Now that I have received them and have them installed, I am impressed with the price, quality and sound. Love them!

Date of experience: March 24, 2026

Always good!
March 23, 2026
Previous review

Always good! Fist time I used chat and Daniel J. Helped me out!

Date of experience: March 13, 2026
1 review
0 helpful votes
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Motorcycle
April 3, 2026
Updated review

I was looking for parts for my motorcycle and the only store that had them was you guys! Thanks for the great service

Date of experience: March 24, 2026

Easy to find what you are looking for
March 19, 2026
Previous review

Easy to find what you are looking for.

Date of experience: March 9, 2026
1 review
0 helpful votes
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Top 5 great product
April 3, 2026

Product I purchased was everything I thought it should be. Came when they said it whould.been doing business with them for ten years for my Harley stuff never had a issue with there stuff

Date of experience: March 24, 2026
Colorado
1 review
0 helpful votes
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Saved Our Wedding!
April 3, 2026

We had been looking everywhere for a specific gas tank to use for our wedding guest book and kept coming up short with nothing. We found J&P Cycles and they had the exact tank we needed at a very affordable price and it was at my front door in two days with free shipping! 5 out of 5 stars highly recommend these guys!

Date of experience: March 23, 2026
Texas
1 review
0 helpful votes
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Great Service
April 3, 2026

Over the years i have bought may things from JP Cycles. In the store in Sturgis, at the Lone Star motorcycle rally in Galveston Texas, I bought and had installed my Denali Lights with the Krause bracket, this week a Kodlin lowering kit for my wife's Low Rider S. I've bought at least 4 Rockford Fosgate 6 speaker systems and I don't know how many different exhaust packages over the years. Always treated great. Will be a JP Cycles customer for life.

Brett Moore.

Date of experience: March 23, 2026
1 review
0 helpful votes
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Quick delivery
April 3, 2026

I received my product a day earlier than expected.

Date of experience: March 23, 2026
1 review
0 helpful votes
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Classic service for modern parts
April 3, 2026
Updated review

Got what I wanted for my '24 KLR quick fast and in a hurry for no good reason at all. In a world full of back orders, explanations, dare I say, excuses, JP cycles delivered with no questions asked and no answers sought.

Date of experience: March 13, 2026

Easy to navigate, got what I needed
March 23, 2026
Previous review

Easy to navigate, got what I needed

Date of experience: March 12, 2026
1 review
0 helpful votes
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J&P are and have and will always be a great service for motorcycle parts. I enjoy the website and the fast shipping! Great job!

Date of experience: March 23, 2026
Florida
1 review
0 helpful votes
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Missing washer ordeal
April 2, 2026

I don't believe it is the fault of J&P, but it took 7 days to get my wheel shims. If you can trace the journey they took it reads like a dear diary. I did finally receive them. But oh my... USPS Huh.

Date of experience: March 23, 2026
Michigan
1 review
0 helpful votes
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Tire replacement
April 2, 2026

I had called and talked with one of the costumers support members. Was wanting to know where the Dunlop front & rear tires were made at. Was told that they were made in the USA. I said ok. That's the tire I was looking for. The person give me the part number for the front & rear tires and the part numbers to complete the remainder of my order I was making. When I had gotten off the phone with the support member. I ordered my parts online using the part numbers that were given to me over the phone. I received my order in a nice timely manner. But looking at my new tires. The front tire is made in Japan. And the rear tire is made in France. Not happy. But have decided to just keep my order.

Date of experience: March 23, 2026
Pennsylvania
1 review
0 helpful votes
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Clutch master cylinder gasket
April 2, 2026

Shopping inline was easy, however the gasket I ordered did not fit. I ended up going directly to Harley Davidson for the part.

Date of experience: March 23, 2026
West Virginia
1 review
0 helpful votes
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Quick service, I always look at J&P Cycle first due to the lack of Harley Davidson dealerships having the parts I need. If your bike is over 10 years old, most parts are obsolete at the dealerships or online and you have to go elswhere.

Date of experience: March 23, 2026
Illinois
1 review
0 helpful votes
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Good Source for parts
April 2, 2026
Updated review

As always, J&P keeps you very well informed on the status of your order, to the point where it probably could teach many independent online retailers a lesson. Very highly rated.

Date of experience: March 10, 2026

Thanks guys!
May 6, 2025
Previous review

Thanks guys! Always easy to find what I need on here.

Date of experience: April 26, 2025
Texas
1 review
0 helpful votes
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Always great service and products! Did have one order arrive a bit later than expected. Overall great shopping experience! Great prices and always great customer service!

Date of experience: March 23, 2026

Great deals!
March 19, 2026
Previous review

Great deals!

Date of experience: March 9, 2026
1 review
0 helpful votes
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Great company
April 2, 2026

Always a great experience buying products from this company

Date of experience: March 23, 2026
1 review
0 helpful votes
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Great product and great service
April 2, 2026

I ordered an outer primary cover for a Shovelhead. Great price and it included the starter shaft bearing and to my surprise new chrome bolts.

Date of experience: March 23, 2026
Ohio
1 review
0 helpful votes
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Always Good Experience
April 2, 2026

I have purchased motorcycle parts and accessories many times JP Cycles and have never had a bad experience. On time delivery and exactly what I ordered. Their prices and and quality are on point.

Date of experience: March 23, 2026
1 review
0 helpful votes
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Very pleased
April 2, 2026
Updated review

Very simple to find products that I wanted.Delivery time was amazing.

Date of experience: March 23, 2026

Had everything I needed at a good price.Easy to order
March 20, 2026
Previous review

Had everything I needed at a good price.Easy to order

Date of experience: March 10, 2026
1 review
0 helpful votes
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Bothersome
April 2, 2026

I keep getting hounded to provide a review. Stop emailing me. The product works as advertised which is what I as a customer expect.

Date of experience: March 22, 2026