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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,641
This company responds to reviews on average within 5 days

Instant Feedback

73,314 reviews

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Georgia
1 review
0 helpful votes
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Great
October 28, 2024

Well packed an exactly as described an good quality extremely satisfied

Date of experience: October 17, 2024
California
1 review
0 helpful votes
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Correct light bulbs came in.
October 28, 2024

Sent via UPS which got the package close, then they handed it over to the post office which delayed delivery 2 days. UPS does this all the time. If we sent this smaller package directly thru USPS I would have gotten these bulbs on time. Nothing wrong with J&P cycles, just UPS.

Date of experience: October 17, 2024
Michigan
1 review
0 helpful votes
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Product as decribed
October 28, 2024

Great tire and fast shippinggreat tire and fast shippinggreat tire and fast shippinggreat tire and fast shipping

Date of experience: October 17, 2024
California
1 review
0 helpful votes
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Great service
October 28, 2024

The website was created way to navigate, find the right product and fast delivery.

Date of experience: October 17, 2024
Oklahoma
1 review
0 helpful votes
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October 28, 2024

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Date of experience: October 17, 2024
Virginia
1 review
0 helpful votes
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Nice Shop
October 28, 2024

Staff was very helpful and had good knowledge of products available. Nice place.

Date of experience: October 17, 2024
Kentucky
1 review
0 helpful votes
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Torquer 450
October 28, 2024

Was fast on getting it had the slip on in like 2 days very happy

Date of experience: October 17, 2024
Texas
2 reviews
0 helpful votes
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As titled, I received exactly what was ordered, at exactly the price quoted. Everything arrived very quickly and in good condition. The item I ordered was a couple of J&P brand slip ons for my Indian. They were pretty inexpensive, so I was concerned that they would be cheap in construction or quality. That was definitely not the case. These are solid quality, with good quality welds and chroming. I would definitely recommend these and J&P to anyone.

Date of experience: October 17, 2024
Canada
1 review
0 helpful votes
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Great experience
October 27, 2024

Product description is good. Simple website, easy to order. Thank's 🙂

Date of experience: October 17, 2024
Delaware
1 review
0 helpful votes
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Great service
October 26, 2024

Fast,Easy,Reliable great service highly recommended thank you part works great

Date of experience: October 16, 2024
Florida
1 review
0 helpful votes
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Always fits
October 26, 2024

Jp cycles don't miss on the fitment. Always on time and parts work

Date of experience: October 16, 2024
Georgia
1 review
0 helpful votes
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Navigation on website was easy and ordering process was good

Date of experience: October 16, 2024
Pennsylvania
1 review
0 helpful votes
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Great quality parts!
October 26, 2024

I ordered what I needed. It shipped when it said it would. Great experience

Date of experience: October 16, 2024
Arizona
1 review
0 helpful votes
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Product issues
October 26, 2024

Purchase and delivery was fantastic
The product wasn't great. But I'm a fabricator and was able to get it to work.
The hardware did not fit well and threads needed a cleaning and the blocks needed to be tapped out properly

Date of experience: October 16, 2024
Pennsylvania
1 review
0 helpful votes
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Parts
October 26, 2024

Talking with your staff so that I would receive the correct part. 100%

Date of experience: October 16, 2024
Florida
1 review
0 helpful votes
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Parts
October 26, 2024

Are we not as customers happy indeed when the order is fulfilled? I am

Date of experience: October 16, 2024
Nebraska
3 reviews
0 helpful votes
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What I needed at a decent price.
October 26, 2024

Needed wide white wall tires for my Harley. The tires were in stock and shipped within a decent time. No problems at all.

Date of experience: October 16, 2024
Mississippi
2 reviews
0 helpful votes
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Knowledgeable customer service
October 26, 2024

I called asking about a sissy bar and the cushion for it and they were more than helpful with assisting me.

Date of experience: October 16, 2024
Florida
1 review
0 helpful votes
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Bought a kenda tire
October 26, 2024

Got a kenda tire. J n P cycle had the best price n I received it faster than what they said. Great service, great price!

Date of experience: October 16, 2024
New York
1 review
0 helpful votes
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My forward control kit was installed on my 1999 Sportster twenty-four years ago, so I'm happy I can still get replacement parts. :)

Date of experience: October 16, 2024